Currys - Thurrock Reviews 

I wanted advice about a new induction hob. Richard answered all my questions with patience, humour, and in-depth knowledge. Currys is my first choice for all things electrical.
I was even contacted personally about property I’d lost in the store. Thank you Gemma.

Had to wait fifteen minutes to be served and the shop was not even busy as it was Monday morning , eventually an assistant helped me and when I asked if he could take box out to my car he obliged with no problem and kept apologising for the wait I had

Lovely member of staff

Business advisor Barry Doyle was very helpful in selecting appropriate printer for our office

Staff and service excellent very knowledgeable and extremely polite

This was our second visit to the shop as there was noone at the cash desk on our first visit so we left the shop. On our second visit there was no one to give advice on the shredders as it was not clear what colour they were from the box and non on display so we opened the box. The same applied to the printers.

Very good experience but no discount given.

Great price - easy process - helpful staff

Very helpful staff who while using there gaming knowledge gave very useful information on the Asus handheld

We went to our local Curry to buy a laptop for my son which is starting University this year. We had the pleasure to be advised and supported by Devpal which proved to be very knowledgable and not only found us a great laptop that supported our specifications but managed to give us discounts that made it a great price also. Thank you

Currys is a place that sells you all the shiny stuff and a lot of things on display, in my case we needed a new telly as our old one failed. Now they have a lot on display and range from low price to silly prices, and some not displaying prices at all, neat new bar code app on the telly screen lets you see details about the telly and control some of the picturs all from your mobile, that's a cool feature. What lets Currys down are the staff in some cases, not rude or ignoring you (come to that later) but when you walk in there seems to be loads of staff but when you then want to find one to ask something??? they just disapear and not seen again? We did eventually find someone, said he was due to go home, but the promise of us buying a £900 telly kept him on. Then the Currys internal IT systems kicks in and it all goes down hill, it's slow, cumbersome and painfull to watch them using it to log your details and get you any % off codes etc etc. we spent more time waiting around and faffing with their system than we liked. But we eventually left with a great telly we wanted and gave them the one we didnt want anymore, important to read Currys small print on their advertising as some things are not what they seem. Just be prepared to wait around and faff getting something you want to buy, but they seem to stretch out the process for you even more.

The delivery guy was quick and efficient in setting up new TV to all the services, and old TV was taken away along with all the cardboard packaging.

Always fast and efficient when picking orders up.

All ok,no problems at pick up. The young lady even brought my purchase out to my car on a trolley.

Great customer service with a knowledgeable member of staff.

The guy who served my at the till was exceptionally helpful, friendly and polite - he genuinely did his very best to ensure both the products I was buying and the service I received were the best they could be.

When there was an issue with the till (it froze after I paid and would not print a receipt), he was calm, reassuring and sorted the issue out as quickly as possible, whilst also checking in with customers waiting behind me to update them.

Terrible experience with Curry’s Business Lakeside. I ordered a soundbar for collection, when I came to collect it it had been sold to another customer. I had to wait over a week for them to locate it and again had to come in store again to collect it after them not responding to my emails. The manager agreed as a goodwill gesture to sort out the soundbar installation for free but on the weekend I was again made to pay for the installation of the soundbar. Overall terrible level of service and I am very dissatisfied.

Fast and friendly staff .
Transported my oven to my car

Item didn’t arrive ontime. I called customer service to confirm item was in the store and was told yes it is ready to collect! I then had to wait 20mins before I was served to be told the item wasn’t there!!!.
I then asked about purchasing one from the shop to be told someone would be with me only to wait another 10mins before walking out of the store.
A complete and utter shambles

Ordered online. Arrived in store on date given. Good communication.