Currys - Sheffield Heeley Reviews 

29
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TrustScore 4.5 out of 5

4.3

Unit 3 Heeley Retail Park, Chesterfield Road, S8 0RG Sheffield, South Yorkshire, GB

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See what reviewers are saying

Rated 5 out of 5 stars

I had trouble finding out how to use a specific gift card but customer service explained what I needed to do. This involved going into store and here I saw a big difference from previous visits to the... See more

Rated 5 out of 5 stars

My reason for giving the rating - our product was available in store at a great price but the customer service shown by the member of staff went over and above. He was polite, friendly and carried... See more

Rated 2 out of 5 stars

Whilst speaking to member of staff regarding a oven she totally ignored me and answered her phone(obviously another member of staff) she had no customer service skills whatsoever to be quite honest sh... See more

Company replied

Rated 5 out of 5 stars

My appointment was to purchase a subscription to Microsoft 365. The assistant was polite, helpful and full of knowledge about the issues that worried me. She loaded everything on to my laptop and gave... See more


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Sheffield Heeley

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 3 Heeley Retail Park, Chesterfield Road, S8 0RG, Sheffield, South Yorkshire, United Kingdom

  • 03445610000

4.3

Excellent

TrustScore 4.5 out of 5

29 reviews

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4.3

All reviews

(29)

130,926 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Poor customer service

The person who was 'here to help' sat on his phone and spoke to me without looking when I asked for help.
Very poor service indeed.

13 October 2026
Currys  - Sheffield Heeley logo

Reply from Currys - Sheffield Heeley

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy

Rated 5 out of 5 stars

Great service

I had trouble finding out how to use a specific gift card but customer service explained what I needed to do. This involved going into store and here I saw a big difference from previous visits to the Heeley Sheffield store. A guy called Chris obviously saw I looked a bit unsure and within seconds approached to ask if I needed any help. He quickly understood what I needed and swiftly arranged for a colleague to deal with the transaction. It involved having to transfer the purchase price from a One4all gift card to a Currys gift card. The reasons were clearly explained and although it was a bit tricky the Currys colleague persisted until it was done. The product arrived much quicker than I expected and when collected Chris was there again to take care of things and even remembered me from the previous visits. Top marks.

8 October 2026
Rated 5 out of 5 stars

Tobe is a great ambassador for customer service

My reason for giving the rating - our product was available in store at a great price but the customer service shown by the member of staff went over and above. He was polite, friendly and carried our large item to the car carefully placing it in the boot. We didn’t ask or expect that of him but it made the purchase easy. He shook our hands and left us with a smile. Thank you Tobe, you are a gentleman.

5 October 2026
Rated 2 out of 5 stars

Whilst speaking to member of staff…

Whilst speaking to member of staff regarding a oven she totally ignored me and answered her phone(obviously another member of staff) she had no customer service skills whatsoever to be quite honest she was miserable.so me been the customer and wanting to spend my money it would have been courteous if she even acknowledged me.

28 September 2026
Currys  - Sheffield Heeley logo

Reply from Currys - Sheffield Heeley

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

Rated 5 out of 5 stars

Very helpful & satisfied 23.926

Very helpful. looking up which replacement toner cartridge needed for my HP printer. Explained payment options and delivery option. Correct item deliver next day. very satisfied.

28 September 2026
Rated 1 out of 5 stars

I bought a Hp smart tank 7006 in…

I bought a Hp smart tank 7006 in August. It has been a nightmare it is ripping the paper up it will not set up properly it is the worse printer I have had. You cannot speak to anyone at curry’s I am tearing my hair out

5 August 2026
Unprompted review
Currys  - Sheffield Heeley logo

Reply from Currys - Sheffield Heeley

Dear Vera, I am sorry of the difficulties in reaching us, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR74426.  We will get back to you as soon as possible. Thanks – Rich

Rated 5 out of 5 stars

I told the assistant my budget and was…

I told the assistant my budget and was shown a phone within budget chose the colour and bought it.
Advice was given about suitable headphones/ear buds and a cover for the phone.
There was no pressure to buy or spend above my budget.

17 September 2026

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