I had trouble finding out how to use a specific gift card but customer service explained what I needed to do. This involved going into store and here I saw a big difference from previous visits to the... See more
Location
Switch locationUnit 3 Heeley Retail Park, Chesterfield Road, S8 0RG Sheffield, South Yorkshire, GB
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See what reviewers are saying
My reason for giving the rating - our product was available in store at a great price but the customer service shown by the member of staff went over and above. He was polite, friendly and carried... See more
Whilst speaking to member of staff regarding a oven she totally ignored me and answered her phone(obviously another member of staff) she had no customer service skills whatsoever to be quite honest sh... See more
Company replied
My appointment was to purchase a subscription to Microsoft 365. The assistant was polite, helpful and full of knowledge about the issues that worried me. She loaded everything on to my laptop and gave... See more
Company details
- Appliance Store
- also in
- Cell Phone Store
- Computer and Accessories Store
- Electronics Store
- Kitchen Supply Store
- TV store
About Currys - Sheffield Heeley
Written by the company
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Contact info
Unit 3 Heeley Retail Park, Chesterfield Road, S8 0RG, Sheffield, South Yorkshire, United Kingdom
- 03445610000
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Poor customer service
The person who was 'here to help' sat on his phone and spoke to me without looking when I asked for help.
Very poor service indeed.

Reply from Currys - Sheffield Heeley
All worked very well
All worked very well , ordered it and picked it up with help of a very helpful staff member . Machine is very good
Really nice sales chap
Really nice sales chap - he was in training so I did feel a bit sorry for him, but he couldn't have been more helpful. Got what I needed.
Great service
I had trouble finding out how to use a specific gift card but customer service explained what I needed to do. This involved going into store and here I saw a big difference from previous visits to the Heeley Sheffield store. A guy called Chris obviously saw I looked a bit unsure and within seconds approached to ask if I needed any help. He quickly understood what I needed and swiftly arranged for a colleague to deal with the transaction. It involved having to transfer the purchase price from a One4all gift card to a Currys gift card. The reasons were clearly explained and although it was a bit tricky the Currys colleague persisted until it was done. The product arrived much quicker than I expected and when collected Chris was there again to take care of things and even remembered me from the previous visits. Top marks.
Tobe is a great ambassador for customer service
My reason for giving the rating - our product was available in store at a great price but the customer service shown by the member of staff went over and above. He was polite, friendly and carried our large item to the car carefully placing it in the boot. We didn’t ask or expect that of him but it made the purchase easy. He shook our hands and left us with a smile. Thank you Tobe, you are a gentleman.
Great customer service
There is one staff in particular that…
There is one staff in particular that made my experience very straight forward and clear. He helped me find the best device for me and was very patient (I believe his name was Hamza)
Wilson the staff member at the Heeley…
Wilson the staff member at the Heeley Sheffield branch was very helpful and explained everything clearly as I am not the most digital person.
Whilst speaking to member of staff…
Whilst speaking to member of staff regarding a oven she totally ignored me and answered her phone(obviously another member of staff) she had no customer service skills whatsoever to be quite honest she was miserable.so me been the customer and wanting to spend my money it would have been courteous if she even acknowledged me.

Reply from Currys - Sheffield Heeley
Very helpful & satisfied 23.926
Very helpful. looking up which replacement toner cartridge needed for my HP printer. Explained payment options and delivery option. Correct item deliver next day. very satisfied.
Easy to buy a washing machine and book…
Easy to buy a washing machine and book it in. The two guys were great. Polite, happy to help and took all the wrappings away with them. Working quickly and happy to answer questions.
Ian
Every time I purchase a product from…
Every time I purchase a product from Curry's the service I get there is first class.
The two staff who helped with the…
The two staff who helped with the purchase were very friendly and helpful
Fantastic customer service and very…
Fantastic customer service and very knowledgeable
Very easy to brows in shop to see and…
Very easy to brows in shop to see and assess items with no pressure to buy.
I bought a Hp smart tank 7006 in…
I bought a Hp smart tank 7006 in August. It has been a nightmare it is ripping the paper up it will not set up properly it is the worse printer I have had. You cannot speak to anyone at curry’s I am tearing my hair out

Reply from Currys - Sheffield Heeley
I told the assistant my budget and was…
I told the assistant my budget and was shown a phone within budget chose the colour and bought it.
Advice was given about suitable headphones/ear buds and a cover for the phone.
There was no pressure to buy or spend above my budget.
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