Currys - Newport Gwent Reviews 

17
•
TrustScore 4 out of 5

4.2

Unit 3 Harlech Retail Park, NP20 3BA Newport, Gwent, GB

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See what reviewers are saying

Rated 5 out of 5 stars

All went as planned. Delivery guys were brilliant, taking the goods exactly where I wanted it. Great experience.

Rated 1 out of 5 stars

Questioned why they were selling cordless hoovers when they didn't have the batteries and extra bits with it was told by a very very rude vile women we've lost the accessories asked her could she call... See more

Company replied

Rated 5 out of 5 stars

Easy process whilst ordering. Staff helpful. Delivered on time and appliance set up and old appliance removed with minimum of fuss. Delivery men most helpful

Rated 5 out of 5 stars

In store customer service was excellent,jack talked us through the washing machine purchase and was very informative. The delivery boys were also excellent , happy and polite .However, the experience... See more


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Newport Gwent

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 3 Harlech Retail Park, NP20 3BA, Newport, Gwent, United Kingdom

  • 03445610000

4.2

Great

TrustScore 4 out of 5

17 reviews

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4.2

All reviews

(17)

132,325 reviews in the last 12 months

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Rated 1 out of 5 stars

Rude staff member

Questioned why they were selling cordless hoovers when they didn't have the batteries and extra bits with it was told by a very very rude vile women we've lost the accessories asked her could she call cardiff to see if they had one in stock was told no we are not allowed then contradicts herself as said I called this morning they cant be bothered to answer the phone so no im.not then as I walked away she said something I questioned what she said and was told get out and dont bother coming back older woman with glasses shortish never in my life have I been spoken to like that and I will never step foot in that shop again and it's not the first time I heard her speak to people like that

10 October 2026
Unprompted review
Currys  - Newport Gwent logo

Reply from Currys - Newport Gwent

Hi Avril,
Thank you for sharing your recent experience in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR76212. Please also include, your name, address, and any other relevant references. Please be aware we are currently experiencing a delay in processing times and we will get back to you as soon as possible.
Thanks, Jodie

Rated 5 out of 5 stars

Good INSTORE experience but ….from the care plan team frustrating

In store customer service was excellent,jack talked us through the washing machine purchase and was very informative. The delivery boys were also excellent , happy and polite .However, the experience with the repair team members ( I eventually got a replacement after grey smoke came from my original washing machine under the care plan ) very rude and patronising.wouldn’t listen to concerns regarding the safety of the washing machine and repeatedly wanted someone to repair the appliance. First engineer was convinced the smoke was a “ towel stuck” in the drum and although we were concerned of fire risk from the machine ,second engineer was very concerned and said a drum,motor and other parts will be ordered,but would be more likely to report right off .the whole process of 7 days day’s replacement promise took one month .so, this was also difficult not having a washing machine for a month .please train your care plan team to listen first,not speak loudly at frustrated customers and most of all do the sighing gesture as the conversation went on .Jack at curry’s Newport you were an asset to the store and kept us going elsewhere.

5 October 2026
Rated 5 out of 5 stars

Excellent delivery service and they…

Excellent delivery service and they arrived at the time they quoted. Both machines were installed and checked to see that they were working as they should. The staff were friendly and very professional. I was delighted with both my purchases and the efficiency of the staff. The work was completed quickly and efficiently. I would highly
recommend this company for their
first class service and I will certainly use them again in the future. A very happy experience.

4 September 2026
Rated 1 out of 5 stars

You have no decent customer care in…

You have no decent customer care in what's so ever

22 August 2026
Currys  - Newport Gwent logo

Reply from Currys - Newport Gwent

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.

CUR82028

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