Currys - Merry Hill Retail Park Reviews 

52
•
TrustScore 4.5 out of 5

4.4

Unit 8 Merry Hill Retail Park, DY5 1SY Brierley Hill, West Midlands, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Really pays you to have your large appliances covered by currys care&repair service.The assistant was brilliant,sorted our new washing machine out there and then and in stock, so we took it home and w... See more

Rated 5 out of 5 stars

Amazing service by Hasin at Merry Hill Business Centre. Very happy with all products purchased spending c£2.5k

Rated 4 out of 5 stars

Last minute online order for laptop, ready for collection in store within 30 minutes. Wasn't able to pay with PayPal (my preference) due to collection in store.

Rated 4 out of 5 stars

I put 4 star as the girl who finally sorted my purchase out in merry hill stayed over to sort me out as the other sales members were not interested in my purchase I originally went in to purchase a ne... See more


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Merry Hill Retail Park

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 8 Merry Hill Retail Park, DY5 1SY, Brierley Hill, West Midlands, United Kingdom

  • 03445610000

4.4

Excellent

TrustScore 4.5 out of 5

52 reviews

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4.4

All reviews

(52)

128,023 reviews in the last 12 months

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Rated 4 out of 5 stars

Good service

Lovely experience tho staff were rather slow and disorganised but oh well the service i was eventually provided was delivered with care and due attention

24 September 2026
Rated 1 out of 5 stars

i purchased a gaming pc and it…

i purchased a gaming pc and it developed a fault within 4 days i took it back to store where they tested it under controlled conditions and could not find the fault i explained to them that the fault happens when playing games after about 2-3 hours i took it back again and was refused a full refund i was told to phone customer services to as about a refund they told me to go to the store where they told me to go to customer services and again was told to go to the store for a refund i have now gone further to resolve this issue as currys have no idea and no customer service quality at all in store on out of store

25 September 2026
Currys  - Merry Hill Retail Park logo

Reply from Currys - Merry Hill Retail Park

Hi Peter,
I am sorry you were left with that opinion, it is really disappointing to hear.   We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.   Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks - Margo

Rated 5 out of 5 stars

Helpful staff

I went in the store to look for a new iphone and the person that helped me answered all my questions that i had . I was really happy how everything went

26 September 2026
Rated 5 out of 5 stars

Brilliant service with care & repair.

Really pays you to have your large appliances covered by currys care&repair service.The assistant was brilliant,sorted our new washing machine out there and then and in stock, so we took it home and within 30 minutes it was up and running. Thank you currys.

25 September 2026
Rated 1 out of 5 stars

I purchased a Samsung tv on…

I purchased a Samsung tv on recommendation of the sales assistant who assured me the tv would pair directly through bluetooth with my bluetooth hearing aids. On setting it up the tv failed to pair with them. I returned the tv and spoke to the Samsung salesman directly who assured me he’d never known that tv model fail to pair. I did my own research and it transpires that tv’s use Bluetooth 5:0mghz to pair with phones, headphones, tablets etc but bluetooth hearing aids use Bluetooth 2.5mghz (low energy) to conserve battery life. So actually, no tv’s are capable of pairing directly with bluetooth hearing aids, as they are currently being promoted as doing. I am however, pleased with Currys efficiency in returning my money for the miss-sold tv, it was just inconvenient to have to make a second journey to return the tv.

21 September 2026
Currys  - Merry Hill Retail Park logo

Reply from Currys - Merry Hill Retail Park

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy

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