Currys - Medway Reviews 

Such bad treatment from currys. Wrote a review here. Got a reply asking for all details. Did that. No reply. Put another review. Reply was we have a backlog and will get back to you within 10 to 14 days. Here we are 22 days later and still no response. What a huge disappointment. Shame on you currys for caring very little for your customers. And the fact I have to come here on a public forum just to get you to notice it.

The delivery service failed to install the washing machine. They couldn't be bothered to troubleshoot the problem and simply gave up.

Friendly and helpful service

I recently purchased a haier fridge freezer,the staff person involved was Rash who provided valuable information on the product but particularly on delivery.
The delivery took place successfully and the two men who delivered were very helpful particularly as it was found the item was too big to go through the door and they immediately took the door off its hinges.
A Big thank you to all involved.

Didn't have my freezer in stock couldn't get one delivered to shop so I've had to pay delivery because you could stock the freezer

Good service and advice from the sales assistant, and the product seems to be very good (although I have had it for only a few days).

amazing service

Good choice of products & price.
Helpful staff

I ordered a power adaptor online for my Macbook and within an hour it was confirmed that it would be available for collection the next day. You can't better service than that.

Easy to order. Picked up in an hour. Staff helped to load the car.

Personal service in a bright welcoming store by assistants who know what they are talking about.
Although the product was out of stock until the following day, we received it the day after.

I visited the Currys Midway store on Sunday to purchase a high-value bundle, including a laptop, a TV, and a few other items. While I am happy with the items, the post-purchase experience and the attitude of the staff were absolutely shocking.
When paying, I was told they could not print a physical receipt due to a "printer error." Because I need the receipt to protect my product warranties, I asked for an explanation. I was promised that a digital copy would be emailed to me within 24 hours.
It has now been 3 days and I still have not received my receipt.
To make matters worse, when my family and I tried to get answers and figure out what was happening before leaving, the staff started laughing at us. They looked down on us and treated us like we were some kind of joke or beneath them, rather than paying customers spending a lot of money in their store.
This level of incompetence and utter disrespect is unacceptable. I have no proof of purchase for thousands of pounds worth of electronics, no warranty protection, and I was mocked by the employees. I want this resolved immediately and my receipt sent to me. Do not shop at this branch if you expect to be treated with basic human decency.

Computer replacement
My old computer is several years old and not performing well so I decieded that I needed to buy a new one. The guy at Curry;s Rochester (Grant) was very helpful and clear in hs explanations and questions as to what I required. He made the whole purchase easy and straightforward which was much appreciated

Not happy, took a day off work for delivery, nobody arrived and no call to let me know they wasn’t coming! I had to call to try to find out why? then they just rearranged it for the Friday when I was working so I had to make another call to arrange a time as I was working. She informed me after already paying a delivery charge that if I wanted a time slot they wanted another £45 from me. And the only way I could get a refund on my first delivery charge is to go back in store… ? Why when the store wasn’t to blame for it not being delivered! Why is the customer expected to do all the running around to put there mistake right??? 😤

Worst experience ever, I experienced Racial discrimination at the Curry’s store in Maidstone Road Chatham. I have raise an official complaint and awaiting a response. I will never ever visit any Curry’s store until they ensure customers are not racially profiled and treated unfairly because of their skin colour.

I really great service from the store to delivery, took all the packaging away, so we did not have to worry about it, placed the items we brought near to where we wanted them, so a great help, would highly recommend

I went to Curry’s store in Chatham undecided as to which steam cleaner to purchase. Staff Hollie came to my rescue to explain the products they had, how to use them and the benefits. She was excellent in her knowledge, very thorough, patient and helpful. Thank you again Hollie.

The assistant was very helpful

Excellent service. Knowledgable sales assistant. Goods arrived in store a day earlier than expected.