Currys - Leeds Crown Point Reviews 

36
•
TrustScore 4 out of 5

4.1

Unit 7 Crown Point SP, LS10 1ET Leeds, West Yorkshire, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Currys are always brilliant, on this occasion i purchased a laptop that wasn't compatible with what we required. I took the laptop back and the staff were lovely!! They helped me choose the correct ma... See more

Rated 5 out of 5 stars

I bought a new ipad and asked their tech people to swap my old icloud photos to my new ipad. This ipad had stopped working so this was magical. He then asked if I wanted to merge to my new icloud and... See more

Rated 1 out of 5 stars

Worst experience purchasing an electrical item of my life. Ordered expensive soup maker with 5ys cover for £210 to collect from store as home delivery was not an option. Got message to collect. Drove... See more

Company replied

Rated 5 out of 5 stars

Staff were very helpful in ordering item out of stock and also with processing another item in store. Delivery on item was next day. Gift cards redeemed on order


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Leeds Crown Point

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 7 Crown Point SP, LS10 1ET, Leeds, West Yorkshire, United Kingdom

  • 03445610000

4.1

Great

TrustScore 4 out of 5

36 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(36)

128,023 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I bought a new laptop and asked their…

I bought a new ipad and asked their tech people to swap my old icloud photos to my new ipad. This ipad had stopped working so this was magical. He then asked if I wanted to merge to my new icloud and after alot of tech frustration this was done. Magical again....I will always go to Curries to buy tech things as they are so hands on! Excellente

7 October 2026
Rated 1 out of 5 stars

My elderly mother paid cash in store…

My elderly mother paid cash in store for an item the assistant who then did a gift card to order it online But unbeknown to us he had put wrong house number down. So, when it wasn`t delivered tried the chat app totally useless said got to the store IT was ordered online because none in store. Just cut me off not good for paying customers. I then looked at the email receipt and noticed it had wrong house number on, I then had to get my confused mother to go to the house where it had been delivered hrs ago I doubt very much she would have got it back if she`d not gone looking. Curry`s don`t have an email address to contact them but they can email me. Staff and service not good. This was all stressful for my elderly mother

30 September 2026
Unprompted review
Currys  - Leeds Crown Point logo

Reply from Currys - Leeds Crown Point

Hi Alex, We’re so sorry to learn of the issues you have experienced with your online order, I can appreciate the frustration caused here.  If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR75293.(Please attach to email)  





Please include your name, address (inc. postcode), contact information, 'CUR' order number and any other details you feel may help. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks - Margo

Rated 1 out of 5 stars

Worst experience purchasing an…

Worst experience purchasing an electrical item of my life. Ordered expensive soup maker with 5ys cover for £210 to collect from store as home delivery was not an option. Got message to collect. Drove 35miles round trip to town to collect. Arrived at store to be told I couldn't collect as "systems are down". Drove all way home. Presumably paying a CEO £6m a year unfortunately doesn't get you anyone who knows anything about IT and emails as otherwise they would
email you in a system failure so you don't waste your time. Maybe the new CEO will fair better, unfortunately not with my money any more though. Never again.

29 September 2026
Unprompted review
Currys  - Leeds Crown Point logo

Reply from Currys - Leeds Crown Point

Hi Chris,

I am sorry you were left with that opinion, it is really disappointing to hear.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Thanks, Jodie

Rated 5 out of 5 stars

Currys are always brilliant

Currys are always brilliant, on this occasion i purchased a laptop that wasn't compatible with what we required. I took the laptop back and the staff were lovely!! They helped me choose the correct machine for what i needed. The girl was great and the machine i ended up buying was cheaper and came with a charger!!

26 September 2026
Rated 1 out of 5 stars

Shocking customer services

Bought an item online and requested to be collected from store.

Before purchasing i checked if if any issues i could return to store and was told this is fine. This was an lie!

Got item home and its freezes and turns off after 20mins or so.

Went to take back to store and got refused as it wouldn't show fault for them.

Rude and miserable staff and a jumped up manager who just helpful as the other staff member.

No have to return and wait 7-14 working days for s refund!

20 September 2026
Currys  - Leeds Crown Point logo

Reply from Currys - Leeds Crown Point

Hi Anthony,



We’re so sorry to learn of the issues you have experienced with your online order, I can appreciate the frustration caused here. 



We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.



Thanks - Ben

Rated 1 out of 5 stars

I purchased a iPhone 18 pro on Monday…

I purchased a iPhone 18 pro on Monday 14 September 2026 from crown point Leeds what I explained to a member off staff I wanted to collect in store on Friday 18 when it’s available as me and my wife are working as I can collect after 4pm after work before the store closed he agreed and said I will receive a message on my phone when the phone arrives in store ready to be picked up later to realise on the receipt it’s getting delivered to my home address I travelled to the store to explain the situation and received no help from management saying it’s getting delivered and they can’t help and given me a customer service number that tried offering me a £20 voucher for my unacceptable experience for my 45 minutes travelling to the store and back and having to take time off from work that I can’t afford so I can be there for my package as it’s a present that needs to be given on the day

14 September 2026
Unprompted review
Currys  - Leeds Crown Point logo

Reply from Currys - Leeds Crown Point

Dear Rakeem, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR74291.  We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

Rated 5 out of 5 stars

Went to get a washer from curry’s but…

Went to get a washer from curry’s but after the staff (Vince) explained the deals and the money we would save we got a washer, dryer and 5 years cover cover for both . Saved us hundreds. Would recommend the store at crown point Leeds staff friendly,helpful and not pushy.

5 September 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look