The staff in the Kidderminster store get all four of these stars for their patience and apologies, the central distribution get zero. Despite the fact that I received an email and a text telling me th... See more
Location
Switch locationUnit K Crossley Retail Park, DY11 6DY Kidderminster, Worcestershire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered a new Dyson online because there was a good discount and old one had become too heavy for me to use after a hip replacement operation. Website was easy to use and got text and e mail to tell... See more
Curry’s Kidderminster staff went above and beyond with my purchase, giving me brilliant customer service. They were incredibly friendly, informative, professional and helped me find the perfect produc... See more
Product information was good. We were required to collect the item after we had selected and paid. We had to print receit in order to collect. Currys should have have printed receipt at point of sale
Company replied
Company details
- Appliance Store
- also in
- Cell Phone Store
- Computer and Accessories Store
- Electronics Store
- Kitchen Supply Store
- TV store
About Currys - Kidderminster
Written by the company
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Contact info
Unit K Crossley Retail Park, DY11 6DY, Kidderminster, Worcestershire, United Kingdom
- 03445610000
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mixed
Product information was good. We were required to collect the item after we had selected and paid. We had to print receit in order to collect. Currys should have have printed receipt at point of sale

Reply from Currys - Kidderminster
Had to make two journeys.
The staff in the Kidderminster store get all four of these stars for their patience and apologies, the central distribution get zero. Despite the fact that I received an email and a text telling me that my order was ready to collect, it wasn’t there. I had to make a second journey to pick it up which wasn’t overly convenient.
Curry’s Get it Right Again
Good range of products
Easy ordering process
Fast delivery to store
Excellent service in store because we…
Excellent service in store because we are of a certain age the man that was so helpful and patient. The delivery men were absolutely fantastic
It would be a great help if they tell…
It would be a great help if they tell you if a product is not available there & then instead of taking my money then a day later telling you it’s not available. I was promised a refund, at least within 24 hours but no refund yet. On contacting customer services l now have been told it will be 3 to 5 days for refund. That is not good customer service as far as l’m concerned!
Very not happy

Reply from Currys - Kidderminster
I order is it on Thursday it was…
I order is it on Thursday it was delivered Saturday morning,
Happy Really helpful and polite… nothing too…
Really helpful and polite… nothing too much trouble
Great service
Excellent service and communication throughout but a special shoutout for the delivery guys who couldn’t have been more helpful efficient and cheerful well done currys
Staff need to listen to customers
On my first visit the colleague didn't listen properly to my request and I bought the wrong item. So I had to return it, which was a nuisance and, due to my own commitments, was some 3 days later. This time I was listened to and purchased the correct item.

Reply from Currys - Kidderminster
Curry’s staff went above and beyond with my purchase.
Curry’s Kidderminster staff went above and beyond with my purchase, giving me brilliant customer service. They were incredibly friendly, informative, professional and helped me find the perfect product I was looking for. I would highly recommend anyone to visit the store and I will be shopping there again.
I paid £25 to have a fridge freezer and…terrible service
I paid £25 to have a fridge freezer and a freezer delivered today and at 8 am today I got a text saying they not coming and it will be next week terrible service

Reply from Currys - Kidderminster
Staff members friendly and helpful
Staff members friendly and helpful.
Good customer service.
Great sales man,got me sorted,thankyou.
Great experience in purchasing items…
Great experience in purchasing items bought. Very helpful and knowledgeable assistant Warren who took the trouble to explain everything we needed. Would recommend the experience.
Ordered a new Dyson online because…
Ordered a new Dyson online because there was a good discount and old one had become too heavy for me to use after a hip replacement operation.
Website was easy to use and got text and e mail to tell me when item was ready for collection. Colleague in store was polite and helpful and carried purchase to the car for me. Very good service would definitely use again.
Some Staff are more helpful than…
Some Staff are more helpful than others, the person who served me went out of their way.
Went in Kidderminster store to buy a 13…
Went in Kidderminster store to buy a 13 inch tablet just under a grand didn't have any in stock advised to buy on line but alot more expensive obviously don't need my custom thanks for wasting my time Currys

Reply from Currys - Kidderminster
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







