Dear Store Manager, I am writing to compliment a young member of your staff (Gulveen) at Hayes Currys store who assisted me on Wednesday 21/10/2026. I came in to select a PlayStation 5... See more
Location
Switch locationUnit 3 Lombardy Retail Park, Coldharbour Lane, UB3 3EX Hayes, London, GB
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I ordered samsung z fold 8 ultra and it's out of stock that day. Today i went in curry store for collection. We went at customer service counter for the confirmation of my order there was one one lady... See more
Company replied
I had walked into Currys expecting the usual routine—a routine pickup for my Samsung Galaxy A57. Instead, I walked out completely blown away. I was assisted by Ravina, and to call her helpful wou... See more
I had a great experience at the store. I visited to book a phone, and the staff member who assisted me was extremely helpful and professional. I believe his name was Amit, although I’m not entirely su... See more
Company details
- Appliance Store
- also in
- Cell Phone Store
- Computer and Accessories Store
- Electronics Store
- Kitchen Supply Store
- TV store
About Currys - Hayes
Written by the company
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Contact info
Unit 3 Lombardy Retail Park, Coldharbour Lane, UB3 3EX, Hayes, London, United Kingdom
- 03445610000
4.2
Great
39 reviews
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Always you are very excellent and…
Always you are very excellent and efficient in terms of customer service, well done.
My purchase was handed in a professional and efficient by Mr Rottasi was very excellent for best customer service.
20 October 2026
Excellent Service For An Outstanding Staff
Dear Store Manager,
I am writing to compliment a young member of your staff (Gulveen) at Hayes Currys store who assisted me on Wednesday 21/10/2026.
I came in to select a PlayStation 5 package as a birthday gift for my 13-year-old son. He was outstanding — very friendly, patient, culturally understanding, and genuinely helpful. He went above and beyond to advise me on the best deal and what he believed would be most suitable for my son.
Because of his excellent advice and customer service, I had a really great experience at Hayes Currys store. He is a credit to your team and deserves to be recognised.
Please pass on my sincere thanks to him.
Kind regards,
Isaac
21/10/2026
21 October 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Worst store I’ve ever been to
Worst store I’ve ever been to. Completely disorganised and a mess!
19 October 2026
Reply from Currys - Hayes
Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy
Hayes Currus
Ordered online excellent quick and easy. Got in to store (Hayes) had to wait in a long queue. No enough staff on tills only one! They were having to collect items out in the warehouse out the back what took even longer. There was Staff on repairs next to sales and collections just standing around. Makes no sense. Que grew longer i had to ask for some one to call for more staff. Then they couldn't find my order!!! Ther was two fans the same as my order on display would not let me take those ones.. All together I spent 35 minutes what was not good as im disabled and my back and legs were killing me..my order was collection of two fans!!!!
18 October 2026
Reply from Currys - Hayes
Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna
Felt the staff did not trust me after…
Felt the staff did not trust me after making out he didn’t have item!
18 October 2026
Reply from Currys - Hayes
Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna
I ordered samsung z fold 8 ultra and…
I ordered samsung z fold 8 ultra and it's out of stock that day. Today i went in curry store for collection. We went at customer service counter for the confirmation of my order there was one one lady and she was talking in too much attitude and behaviour was very bad and secondly my order was not ready for collection.
17 October 2026
Reply from Currys - Hayes
Hi,
We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.
Thanks
Ben
I had a great experience at the store
I had a great experience at the store. I visited to book a phone, and the staff member who assisted me was extremely helpful and professional. I believe his name was Amit, although I’m not entirely sure. He treated me with respect and kindness, patiently explained the entire installment process, and made everything easy to understand. His customer service was excellent, and I really appreciated his friendly and supportive attitude. Thank you for such a wonderful experience!
17 October 2026
Agent wasn’t interested at all
Agent wasn’t interested at all. Was just talking about the product I wasn’t interested in it . Rather than listening to me what product I wasn’t interested after and what my budget was . Seemed like he wanted to get his bonus after selling me £1500 product the device for my 11 years old home work .
14 October 2026
Reply from Currys - Hayes
Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna
Excellent service and honestly a…
Excellent service and honestly a reallyy genuine information he gavee to uss Tahnk you so Much bro❤️
14 October 2026
Great service polite friendly sales…
Great service polite friendly sales person recycled out old electrical items really helpful.
13 October 2026
I had walked into Currys expecting the…
I had walked into Currys expecting the usual routine—a routine pickup for my Samsung Galaxy A57. Instead, I walked out completely blown away.
I was assisted by Ravina, and to call her helpful would be a massive understatement. She handled everything with a level of care, sharp efficiency, and genuine warmth that instantly set a new benchmark. In my 44 years, I have never experienced customer service anywhere near this exceptional.
Ravina isn’t just great at her job; she is a absolute masterclass in customer experience. If Currys wants to know the secret to their future success, they don't need to look any further than her.
5 October 2026
Varinder was very helpful
I had a great experience with Varinder at Currys Hayes. He was very helpful, knowledgeable, and professional throughout. He took the time to compare the washing machines I was looking for and clearly explained the differences between them. He also answered all of my questions efficiently and made the whole process easy and straightforward.
Thank you, Varinder, for your excellent customer service!
6 October 2026
The service was provided with…
The service was provided with professionalism and patients. I was very impressed with the service provided by the lady behind the counter. Five star for that and keep up the excellent work.
28 September 2026
Unprompted review
Good service
3 October 2026
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