Currys - Gateshead Team Valley Reviews 

131
•
TrustScore 4.5 out of 5

4.6

Unit 2/2A Team Valley SP, NE11 0BD Gateshead, Tyne & Wear, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The female assistant was extremely knowledgeable, friendly and kind. She patiently explained everything without being at all condescending. We received several text messages to say when the dryer woul... See more

Rated 5 out of 5 stars

Store well laid out with large signs showing where to find items required. Customer service very quick and very polite. My assistant, Ian, was a lovely man, very useful in helping me narrow down whi... See more

Rated 5 out of 5 stars

I ordered using click and collect. The order was ready on time at my local store for me to collect. I was asked if I could manage to carry the tv as it was light so I said yes however did find it rath... See more

Rated 5 out of 5 stars

Ordered essentials ink for printer from Curry’s TVTE Gateshead. Arrived next day and collected. Served at desk by a gentleman who gave me information about making sure ink keeps working by printing... See more


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Gateshead Team Valley

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 2/2A Team Valley SP, NE11 0BD, Gateshead, Tyne & Wear, United Kingdom

  • 03445610000

4.6

Excellent

TrustScore 4.5 out of 5

131 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(131)

137,866 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Store excellent- delivery disaster.

Excellent service at the store - difficulties with uplift of old washer after telling delivery lads it had a leak and leakage pooling on base of washer - gave them old towels to mop it but just lifted the washer straight out to their van ( Curry’s engineer told me this when trying to fix it ) - black stains through my lounge, hall, front door steps and across my resin drive. Issue not yet resolved with Curry’s.

11 October 2026
Currys  - Gateshead Team Valley logo

Reply from Currys - Gateshead Team Valley

Hi, We’re so sorry to learn of the issues you have experienced with your online order, I can appreciate the frustration caused here. 

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue. - Shauna

Rated 5 out of 5 stars

Washer & dryer

got served by oliver last sunday, was very logical on products and a friendly approachable person. Purchasing was made smoothly thanks to him!

4 October 2026
Unprompted review
Rated 5 out of 5 stars

Hetty

The availability of the product I was after. The ease of paying for said product. Helpfullness of staff, not in your face, but receptive to questions.

6 October 2026
Rated 5 out of 5 stars

Tumble drier delight

We visited store to buy a tumble drier and wanted to take it away. John (55) was really helpful with showing us the display models and checking which one's were in stock.

5 October 2026
Rated 5 out of 5 stars

Simple exchange process

I bought a printer which was not exactly what I wanted as I wanted to scan and print.
When I realised at home it would not scan as well as have a great of problems with the installation I took the printer back to the support desk. I explained my oversight and asked if they would exchange it for a model which would scan and take the refund for the mistaken printer off the more appropriate one
The assistant showed me a more suitable printer and made the financial adjustment with out any fuss and I now have a printer which suits my needs
Well done to Curry's for good service

7 October 2026
Rated 5 out of 5 stars

Great Salesman

The guy who was a ninja/shark salesman was superb. Explaining everything and we didn’t feel rushed into making a decision. Sorry I can’t remember his name but he was wearing a turban. He is a credit to the company.

2 October 2026
Rated 1 out of 5 stars

Gentleman was great that sold us the TV…

Gentleman was great that sold us the TV when we got it home no plug in box phoned central number told l had to take it back to shop to get another tv!!!! Really how a waste of my time can't contact shop direct to ask them to find a correct plug and send it out . Not everyone can just run back with a TV l can't lift it so l had to use my old plug
Curry's get your act together for the customer

4 October 2026
Currys  - Gateshead Team Valley logo

Reply from Currys - Gateshead Team Valley

Hi Mary,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks
Ben

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look