Currys - Folkestone Reviews 

26
•
TrustScore 4 out of 5

4.2

Park Farm Retail Park, Park Farm Road, CT19 5GA Folkestone, Kent, GB

•

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Rated 5 out of 5 stars

We are old fossils and needed to by ear pods for our new mobiles. We knew nothing about ear pods so we needed real help from someone with the knowledge we lacked. Fortunately a young man, Milo, was... See more

Rated 1 out of 5 stars

Bought a JVC smart TV for my daughters Uni accommodation, Removed carefully from box and noticed some damage to the screen and when switching on the LCD was damaged. Repackaged and returned with rece... See more

Company replied

Rated 5 out of 5 stars

Great price, customer service was good, ordering online for collection was easy, informed when practicing was ready, goods assisted to car. Staff helped put it into car and even gave advice for fittin... See more

Rated 5 out of 5 stars

Popped into currys in Folkestone to look at Tablets. We were approached by a male colleague who gave us exceptional customer service. They didn't have the original tablet I wanted, but the member of... See more


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Folkestone

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Park Farm Retail Park, Park Farm Road, CT19 5GA, Folkestone, Kent, United Kingdom

  • 03445610000

4.2

Great

TrustScore 4 out of 5

26 reviews

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4.2

All reviews

(26)

128,023 reviews in the last 12 months

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Rated 5 out of 5 stars

Great price

Great price, customer service was good, ordering online for collection was easy, informed when practicing was ready, goods assisted to car. Staff helped put it into car and even gave advice for fitting.

3 October 2026
Rated 2 out of 5 stars

Sold us the wrong plug for tablet

Sold us the wrong plug for tablet. No smiles , no greeting and waited ages to be served even though it was not busy . Very disappointing !

3 October 2026
Currys  - Folkestone logo

Reply from Currys - Folkestone

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy

Rated 5 out of 5 stars

New t.v

I was ordering a t.v for my daughter, she's in Glasgow I'm down in Kent. It was super easy to do, it was delivered when they said it would be. Curry's are the best.

29 September 2026
Rated 5 out of 5 stars

Brilliant purchase

We are old fossils and needed to by ear pods for our new mobiles. We knew nothing about ear pods so we needed real help from someone with the knowledge we lacked. Fortunately a young man, Milo, was the person who truly helped us. His knowledge was excellent and he explained what the different ear pods did. We purchased 2 different ear pods as my husband and I needed them for different reasons. Milo helped us both to purchase just the right products. He was friendly, yet professional having excellent knowledge.

26 September 2026
Rated 5 out of 5 stars

Excellent customer service Currys Folkestone

Popped into currys in Folkestone to look at Tablets. We were approached by a male colleague who gave us exceptional customer service. They didn't have the original tablet I wanted, but the member of staff went out of his way to check stock and find alternatives that were suitable. He also helped us with the purchase of 2 smart watches, again not just looking at what we wanted but also what was available. His customer service was exceptional, which resulted In us purchasing 3 high value items. Best customer service experience i have had in a long time. I hope currys recognise and reward staff that give such high quality service.

20 September 2026
Rated 1 out of 5 stars

Damaged TV fresh from packaging

Bought a JVC smart TV for my daughters Uni accommodation, Removed carefully from box and noticed some damage to the screen and when switching on the LCD was damaged. Repackaged and returned with receipt only to be told the damage hasn’t happened at curry’s as TV’s are packaged in such a way that the packaging protects the TV from damage. Refused to refund or replace. Told me to try a local TV repair shop. Shocking service

22 September 2026
Currys  - Folkestone logo

Reply from Currys - Folkestone

Hi Anna,

I am sorry you were left with that opinion, it is really disappointing to hear.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Thanks, Jodie

Rated 1 out of 5 stars

A dishwsher was installed…

A dishwsher was installed yesterday...every time it's turned on it fuses the house.
This is a severe safety issue.
I have spent the whole day trying to get the engineer back.
Sick of going round in circles with bots- agents or any orher useless service curry provides.
Sick of being parmed off. I reject this as faulty and they need to refund or deliver a new version.. and I am not prepareed to wait weeks/ months for this to happen. Purchased folkestone Kent in store just as bad as bots for service.
NEVER EVER WIll I buy from Curry's again.. it seems they don't care about that either !!!!!
Ref:7426021027
Installed 15/9/26

15 September 2026
Unprompted review
Currys  - Folkestone logo

Reply from Currys - Folkestone

Dear Linda, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR74211.  We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

Rated 5 out of 5 stars

TV and sound bar purchase

The member of staff that helped us with our purchase was very knowledgeable and gave us the precise information that we needed to make our purchase decision. He was very helpful and attentive and gave honest reviews of the products we were considering.

5 September 2026
Rated 5 out of 5 stars

Dishwasher

The young lady that assisted us was helpful and talked us through the different dishwasher and airfryers available. Several delivery date’s available so we were able to sort out the mist convenient for us. We also paid for fitting and disposal of the old machine which is very convenient and saves us the hassle.

7 September 2026
Rated 5 out of 5 stars

Currys service

Currys service, ordered online very easy, and my TV was delivered the next day at a stated time, which was emailed to me, very promptly.
10/10 for currys, excellent service and value for money.

5 September 2026
Rated 2 out of 5 stars

Purchased a bosch fridge freezer i paid…

Purchased a bosch fridge freezer i paid cash in full payment, not one thank you, and cash was spread out on the front desk for counting,I felt like a criminal,cash was counted once then a second time incorrectly,just a little common courtesy would of been nice.not a great experience.

2 September 2026
Currys  - Folkestone logo

Reply from Currys - Folkestone

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

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