Currys - Cwmbran Reviews 

The in store experience and delivery team were both excellent!

Every electrical item and Tech at Curry's all under one roof. Staff are Amazing so knowledgeable

Delivery was on time courteous and efficient. My new freezer was installed with the old one taken away. Excellent

I bought a range cooker, although it was five years ago it's not been used much, my husband and I are OAP'S so not used like a family. The main oven glass shattered, the rubber seal rotten, the engineer came out and wrote it off as there was a massive hole in the roof of the oven. He said i would get my money back. I have now been told I won't as I don't have warranty. Under the 2015 consumer act, the oven is definitely faulty. We are OAP'S and cant afford a new oven, the company are disgusting

The people whom were delivering my new appliance were very friendly and courteous. They came in and took my old appliance and explained that they would take care of the recycling of the old appliance and they would also get rid of all packaging from the new appliance. They expertly navigated both the removal of the old appliance and the installation of the new appliance. I would recommend this service.

Came into store to buy a fridge freezer, plenty of choice, and sales assistant was very knowledgeable! The information on the item we picked was thorough, and what we needed to know.
The very young man who served us was very professional and extremely helpful.

Staff are very unhelpful and rude

Reasonable price great product and fast delivery

The staff in the store were extremely helpful and efficient, making our purchase very easy. The delivery team were excellent making a difficult delivery look easy. Exceptional service from purchase through to delivery.

I paid £45 for a time to have my item delivered at a certain time this did not happen it was delivered outside the time

Good service got microwave we wanted it would have been nice to have been told we would have got an extra £10 off purchase if we had brought our old one in for recycling before purchase

Found the product straight away
It was in stock
Assistant was very knowledgeable about the product
Very courteous and friendly and helpful

Ordering online Friday was a breeze, all items in stock. Notification early Saturday morning advising items ready for collection. Dropped one star because had to wait too long at store to receive order.

customer service was excellent

Very impressed with the service I received

Gentleman was lovely,very helpful and very happy to help us ,, he even offered to carry our tv out to the car

Good recommendation for a laptop and great help in setting it up.

Excellent and friendly service

As a company Currys are impossible to deal with, and that is bourne out from many years experience. My lkatest purchase was a printer which was reasonable but only because i did it through click and collect and picked it up instore. My previous order, a HP Laptop, came without a charger. At no time did the staff mention this, even though they are obliged by law. Under bothh EU regulations and UP regulations (the Consumer rights act 2015). Even though the EU passed a law unbundling laptops, which was NOT ratified by the UK parliament (it was passed after we left the EU), it still specified that any laptop/tablet that couldn't be charged by a standard USB C charging plug MUST be sold with a charger. This laptop was a 15" screen and requires a charge of 65watts. This is well beyong even a relatively high wattage charger range (bear in mind the maximum charge size on any Samsung phone is still only 25watts. I dealt with a trainee Advisor and a manager. When we picked the printer up I spoke to a manager who point banc refused to read the law (which I had printed out from past experience) and she refused to admit she new the advisor and the manager who was training. ABSOLUTELY disgraceful behaviour from ANY member of staff let alone a manager. I spoke to another member of staff, who happened to present when we where discussing the laptop and placing the order, and he confirmed he knew both tthe Adviser and Manged who was brought in to train him. I have had many many bad experiences with Currys going back 12 years. If there was anyone else I would never visit currys but there isn't. Even before that I always used Comet who's staff where far helpful than most of Currys staff ( though NOT all, but helpful ones generally those who will go against company policy to help).