Currys - Craigavon Reviews 

27
•
TrustScore 4 out of 5

4.1

Unit 3 Rushmere Retail Park, BT64 1AA Craigavon, Co Armagh, GB

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Rated 1 out of 5 stars

I made a 35-minute drive to this Currys store on my only evening off to return a broken item covered under Care & Repair. The staff member refused to take it, saying his system was down and ther... See more

Company replied

Rated 5 out of 5 stars

We had a lovely helpful guy service us called Jonah. He checked our required sizes of the fridge in the shop that we required and once paid it was brought out to our car there and then. Exceptional e... See more

Rated 5 out of 5 stars

A super experience with Jonah, he was very helpful and efficient. Made everything very easy for us and explained the items well.

Rated 5 out of 5 stars

Our advisor took the time to explain the technology behind the TV we were interested in purchasing which reinforced our decision to purchase that particular model. He then helped us to the car and mad... See more


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Craigavon

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 3 Rushmere Retail Park, BT64 1AA, Craigavon, Co Armagh, United Kingdom

  • 03445610000

4.1

Great

TrustScore 4 out of 5

27 reviews

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4.1

All reviews

(27)

137,178 reviews in the last 12 months

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Rated 3 out of 5 stars

I had to wait for over 5 minutes before…

I had to wait for over 5 minutes before anyone came to the collections counter to serve me. The box was damaged and no other replacement in store.

14 October 2026
Currys  - Craigavon logo

Reply from Currys - Craigavon

Hi Grania,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks
Ben

Rated 1 out of 5 stars

Extremely Rude Staff

I made a 35-minute drive to this Currys store on my only evening off to return a broken item covered under Care & Repair. The staff member refused to take it, saying his system was down and there was nothing he could do.

I tried to be accommodating and asked if I could simply leave the item with them until the system was back up, as I couldn't make the trip again any time soon. He refused again, and was extremely rude and dismissive about the whole thing. There was no attempt to help, no apology, and no alternative offered, such as taking my details or booking me in for another time.

With the cost of fuel and the current economy, wasted journeys aren't something I can afford. I left with a broken item and a wasted evening. If you're paying for Care & Repair, expect to be treated like a nuisance when you try to use it. Staff training in basic customer service is badly needed here.

I'd advise calling ahead before making a trip, and I won't be shopping here again.

15 October 2026
Unprompted review
Currys  - Craigavon logo

Reply from Currys - Craigavon

Hi, Thank you for sharing your recent experience in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR76537. Please also include, your name, address, and any other relevant references and we will get back to you as soon as possible. - Shauna

Rated 5 out of 5 stars

Exceptional experience

We had a lovely helpful guy service us called Jonah. He checked our required sizes of the fridge in the shop that we required and once paid it was brought out to our car there and then. Exceptional experience,thank you

9 October 2026
Rated 5 out of 5 stars

Great service

I didn't get her name. But we had lovely customer service. Well informed about the product and the finance part

6 October 2026
Rated 1 out of 5 stars

I wanted to order a tumble dryer in…

I wanted to order a tumble dryer in Craigavon, but I can’t, and they won’t deliver it. I went to the store and chose one that was in stock, but the lady told me that I have to collect it myself. I can’t order it online either. Is this a joke?

4 October 2026
Unprompted review
Currys  - Craigavon logo

Reply from Currys - Craigavon

We are truly sorry to hear about the frustration caused by the difficulties you experienced with ordering and delivering your tumble dryer. It is very disappointing to learn that you were unable to arrange delivery in-store or online for an item you wished to purchase. Your feedback is important to us, and we appreciate you taking the time to share your experience so we can work on improving our service.

Rated 5 out of 5 stars

Excellent and informative service

Our advisor took the time to explain the technology behind the TV we were interested in purchasing which reinforced our decision to purchase that particular model. He then helped us to the car and made sure the TV was secure before he left us. Excellent service.

27 September 2026
Rated 5 out of 5 stars

Superb Customer Service

I think what made my experience at Currys special was the attentivness of the young assistant who aided me so expertly with my purchase. They could not have been more helpful, friendlier or knowledgeable in regards to the item i was enquiring of and it helped me very much in deciding which product siuted my budget and needs. Customer service is a priority for me and the person who served me is an absolute credit to your company.

27 September 2026
Rated 5 out of 5 stars

Ordered

Ordered, paid for and collected within the hour. The young man was polite and helpful. The online service for ordering was easy to follow .

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, polite and attentive and in no way pushy.
Brilliant service in shop.
Delivery was on time with 2 great van drivers. They removed the packaging and took it with them and brought the fridge freezer in without knocking against the walls. Fantastic!

17 September 2026

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