Currys - Colchester Reviews 

68
•
TrustScore 4 out of 5

4.2

Unit 2 Tollgate Retail Park, CO3 8RH Colchester, Essex, GB

•

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Rated 1 out of 5 stars

We collected our item to find we were given the incorrect item. Which was significantly more expensive than the one we ordered. The staff then spent 20 mins discussing and working out where our item w... See more

Company replied

Rated 5 out of 5 stars

Dan served us on what looked like a very busy Sunday afternoon, I was in two minds about what laptop I wanted and very calmly answered all my questions until I made a choice. I have a lovely new hp om... See more

Rated 5 out of 5 stars

Purchased several items and spoke with Alex (computers) in the Colchester store who was extremely helpful and advised us on our purchase and helped us with getting the correct items good for our pers... See more

Rated 5 out of 5 stars

Brilliant delivery service from Ian and Mike. Such helpful delivery drivers. I am getting old and have mobility problems. They kindly didnt just carry it up the stairs but unboxed it and screwed the s... See more


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Colchester

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 2 Tollgate Retail Park, CO3 8RH, Colchester, Essex, United Kingdom

  • 03445610000

4.2

Great

TrustScore 4 out of 5

68 reviews

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4.2

All reviews

(68)

137,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from Summer

Excellent service from Summer who understood our requirements, investigated the options and provided an excellent recommendation. We were delighted with the service and the product

21 October 2026
Rated 5 out of 5 stars

Brilliant delivery service from Ian and…

Brilliant delivery service from Ian and Mike. Such helpful delivery drivers. I am getting old and have mobility problems. They kindly didnt just carry it up the stairs but unboxed it and screwed the stand on. I was so so grateful. I wish every company had staff like yours. From Nik at Tollgate who sold it to me to the drivers today it has been exceptional. I thank you.

10 October 2026
Rated 5 out of 5 stars

Excellent service!

The man who served me, “Matt”, he was so nice & helped me to choose a different item when the one that I wanted was out of stock! As I suffer from anxiety, his attitude was perfect to keep me calm!

16 October 2026
Rated 5 out of 5 stars

Purchased desktop computer & screen

Purchased several items and spoke with Alex (computers) in the Colchester store who was extremely helpful and advised us on our purchase and helped us with getting the correct items good for our personal use.
Delivery was organised for next day and was on time.

13 October 2026
Rated 1 out of 5 stars

Poor service!

We collected our item to find we were given the incorrect item. Which was significantly more expensive than the one we ordered. The staff then spent 20 mins discussing and working out where our item was. They then couldn’t find it. Brought one out with a damaged box. This whole process took over 30 mins just to obtain our actual order.

15 October 2026
Currys  - Colchester logo

Reply from Currys - Colchester

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

Rated 2 out of 5 stars

Shame

Shame , delivered fridge freezer and paid for door swap round , filled with condensation, called Currys got man around the following week adjusted door and said to keep an eye on it , that evening fills with condensation again , contact Currys lots of formality’s to go thru and told new one will be out the following week , turned up dented !! You couldn’t make this up ! So kept it as I can’t be bothered to waste anymore of my time on this product , paid for super insurance cover , problems are not easy to sort , calls , videos, tx messages and not to mention inconvenience to the customer

24 September 2026
Currys  - Colchester logo

Reply from Currys - Colchester

I am truly sorry to hear about the ongoing frustration and inconvenience you have experienced with your fridge freezer, from the initial fault to receiving a damaged replacement. It is deeply disappointing to learn that reaching a resolution has been so difficult despite your efforts and cover plan. Your experience is far from the standard of service we aim to provide. If you require any further assistance, please call 0344 561 000 or use our Webchat facility at https://www.currys.co.uk/services/webchat.html

Rated 5 out of 5 stars

Simple Online purchase and Click and Collect

Click and collect easy to do. Was able to purchase online using digital gift cards and credit card for balance. Received an email and txt message 2 days later that my item was ready to collect. When I went to store to collect, staff member asked for my name and the item I was collecting and quickly retrieved it. He then asked for last 4 digits of credit card I used and so checked out my item on the Currys system and I received an email with my digital receipt. All easy and staff friendly and polite.

7 October 2026

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