Currys - Chelmsford Reviews 

49
•
TrustScore 4.5 out of 5

4.4

Unit A1, 5 Chelmer Village RP, CM2 6XE Chelmsford, Essex, GB

•

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Rated 4 out of 5 stars

Easy to order online - and quickly got a message to say my order was ready for collection. Only let down is two members of staff walked past me when I went to collect - they walked over to other co... See more

Rated 3 out of 5 stars

I bought an item as a display model as I desperately needed an under counter fridge with a sizeable freezer section. I paid full price as it was still current model and they wouldn't discount. Because... See more

Company replied

Rated 5 out of 5 stars

Ordered a TV for my daughter the one I ordered was a smart TV with freelyl. Quick and easy online purchase and was kept informed about when I could collect from store that day. Job done by lunchtime... See more

Rated 5 out of 5 stars

Staff friendly, efficient and very helpful. Very impressed with the service and free ne t day delivery which arrived at 9.00am. Perfect for my morning cuppa as it was a kettle. Will sing praises to al... See more


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Chelmsford

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit A1, 5 Chelmer Village RP, CM2 6XE, Chelmsford, Essex, United Kingdom

  • 03445610000

4.4

Excellent

TrustScore 4.5 out of 5

49 reviews

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4.4

All reviews

(49)

130,588 reviews in the last 12 months

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Rated 5 out of 5 stars

Click and collect TV

Ordered a TV for my daughter the one I ordered was a smart TV with freelyl. Quick and easy online purchase and was kept informed about when I could collect from store that day. Job done by lunchtime and the young man in the store carried it to my car a put it on the back seat for me.
Excellent service.

8 October 2026
Rated 5 out of 5 stars

Staff friendly

Staff friendly, efficient and very helpful. Very impressed with the service and free ne t day delivery which arrived at 9.00am. Perfect for my morning cuppa as it was a kettle. Will sing praises to all I know.

9 October 2026
Rated 1 out of 5 stars

No staff, no service

I went into the Chelmer Village store on Monday, looking to buy a laptop in the £600 range.

I spent 15 minutes looking at the laptops on display. I wanted to talk about making a purchase, but only one person was covering the area. They were talking to someone else. After 15 minutes of not finding anyone else, I gave up.

Found a similar product for less money 100 yards away at Argos. Slightly better processor, same RAM and same SSD as the one in Currys. The prices would have been slightly in Currys' favour, but Argos had a £100 reduction on the laptop model and included the charger that Currys would have made me buy separately. Someone came over to offer assistance while I was comparing the specifications to what I'd seen in Currys to ask if they could help. They brought it out 5 minutes after submitting the order.

So a better machine, for less money, in less time, with staff who actually engage with customers.

They used to say "Currys - we can help". Now they don't seem to want to.

5 October 2026
Unprompted review
Currys  - Chelmsford logo

Reply from Currys - Chelmsford

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

Rated 3 out of 5 stars

I bought an item as a display model as…

I bought an item as a display model as I desperately needed an under counter fridge with a sizeable freezer section. I paid full price as it was still current model and they wouldn't discount. Because it was not listed in stock I couldn't use top cashback or NHS discounts etc. It came with no packaging, no securing of internal shelf, compressor protection and no instructions. It's grubby and lightly dented. The glue from the labels will require white spirit or similar to remove. The staff where friendly and did help to move the item into the car though.

6 October 2026
Currys  - Chelmsford logo

Reply from Currys - Chelmsford

We are truly sorry to hear about your experience with your recent purchase and the condition in which it was received. It is disappointing to learn that you were unable to take advantage of eligible discounts and that the item was not presented to our usual standards. We appreciate your positive feedback regarding our team helping load your vehicle, but we understand your frustration with the rest of the transaction. Your feedback is valuable to us, and we will use it to help improve our service going forward.

Rated 4 out of 5 stars

Easy to order online

Easy to order online - and quickly got a message to say my order was ready for collection.

Only let down is two members of staff walked past me when I went to collect - they walked over to other colleagues and were quite happily having a chat rather than serve me.

6 October 2026
Rated 5 out of 5 stars

Really helpful

Really helpful, knowledgeable staff member. She gave a clear recommendation, sorted it all out quickly and efficiently.

3 October 2026
Rated 5 out of 5 stars

Good store

Staff welcomed us as soon as we entered the store, got served straight away and it only took a few minutes to collect our online order.

3 October 2026
Rated 4 out of 5 stars

Good service

Online order arrived a day early. SMS notification had all the info for collection. Easy to find the click and collect desk. Was asked what my order was, I guess so they could locate it quickly based on size, which they did. The system took a few tries to find my order which was the only delay. Staff were all friendly.

3 October 2026
Rated 5 out of 5 stars

Mark the curry’s salesperson was

Mark the curry’s salesperson was so very helpful.
The people who delivered and installed the freezers were very good. Pleased with the one in the kitchen.
The fitter was very precise. The one fitted in the garage is a bit wobbly. Worried it might fall, but will see how it is when full.

29 September 2026
Rated 5 out of 5 stars

Purchase of new printer.

I recently bought a new printer from Currys because the old one was no longer working. I am very pleased with it and also the good customer service from Mark and the others.

27 September 2026
Rated 5 out of 5 stars

Needed to buy a new chromebook

Needed to buy a new chromebook. Waited a little while to be seen but a nice man radioed for someone to help. Harry was polite, friendly and helpful we got a good deal and some extras thrown on for free.

26 September 2026

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