Currys - Carmarthen Reviews 

29
•
TrustScore 4.5 out of 5

4.3

Unit 1 Towy Ford Retail Park, SA31 2BR Carmarthen, Dyfed, GB

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Rated 2 out of 5 stars

We were very disappointed when collecting our item.we were asked to wait they would be with us in 10 minutes, 45 minutes later someone arrived. Staff were not very helpful really a total shambles. Cus... See more

Company replied

Rated 5 out of 5 stars

the staff member that dealt with me, was very quick, efficient and a very helpful staff member. I ordered what I wanted with next day delivery, no issues. Im a very impatient person so the fact that t... See more

Rated 5 out of 5 stars

A big thank you to the Daniel, a Currys team member at Carmarthen, who took the time to help me find exactly the right gadget I needed. He was friendly, patient and really knowledgeable, explaining th... See more

Rated 5 out of 5 stars

After some good advice from Johnathan purchased a 32 inch tv after being let down by the care and repair team on my last purchase Johnathan restored my faith in currys.


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Carmarthen

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 1 Towy Ford Retail Park, SA31 2BR, Carmarthen, Dyfed, United Kingdom

  • 03445610000

4.3

Excellent

TrustScore 4.5 out of 5

29 reviews

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4.3

All reviews

(29)

128,023 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

lovely staff members

the staff member that dealt with me, was very quick, efficient and a very helpful staff member. I ordered what I wanted with next day delivery, no issues. Im a very impatient person so the fact that this guy didn't leave me hanging about was brilliant. He was on the ball with everything and a very lovely young chap :) keep up the good work

5 October 2026
Rated 2 out of 5 stars

We were very disappointed when…

We were very disappointed when collecting our item.we were asked to wait they would be with us in 10 minutes, 45 minutes later someone arrived. Staff were not very helpful really a total shambles. Customer service is non existence.

5 October 2026
Currys  - Carmarthen logo

Reply from Currys - Carmarthen

Hi Darrell,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks
Ben

Rated 5 out of 5 stars

As always

As always, speedy and satisfied transactions with excellent, knowledgeable and extremely friendly staff in Carmarthen branch....always a pleasant experience

29 September 2026
Rated 1 out of 5 stars

Currys care and repair total waste of…

Currys care and repair total waste of time been without a working cooker for 7 weeks, 2 attempts to repair with a cooker 11 months old no parts available (Beko ) in store staff ( Carmarthen ) have been helpfull but Beko and care and repair call centre's totall waste of time.

2 August 2026
Unprompted review
Currys  - Carmarthen logo

Reply from Currys - Carmarthen

Hi Martin, I am concerned to learn of your experience regarding your repair, this doesn't sound like our usual level of service. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR75069. Please also include, your name, address, and any other relevant references and we will get back to you as soon as possible. Thanks – Ben

Rated 5 out of 5 stars

Bought a Ninja Coffee Machine

Bought a Ninja Coffee Machine
Johnathan helped us with our purchase.
He was very professional and friendly and talked us through everything we needed to know.
Got an email to tell us when it was ready to collect. Will and the rest of the staff were also very helpful when we picked it up.
Thanks guys. 😊👍😊

24 September 2026
Rated 5 out of 5 stars

Everything went perfectly and the…

Everything went perfectly and the fridge is great. I must say the lady that assisted us was friendly and very helpful, she showed us different options to help us make the right choice. Delivery was on time and the boys were a credit to Curry's.

16 September 2026
Rated 1 out of 5 stars

I bought a TV in dec 25

I bought a TV in dec 25, 8 months later it died. I took it back to store for repair and it came back a week later. All seemed OK but Alexa was not working. After literally hours spent on calls to customer service, the tech help and 3 visits to the store, I have been told it's a manufacturer fault with no fix at present and I will just have to wait for them to find a fix. All of this despite having a care plan in place which says if it can't be repaired in 7 days they will replace or refund. Neither has happened. Currys are in clear beach of consumer rights act and I said to the store manger "so what youre telling me is its tought sh*t" to which he said "yes, I cant do anything unless the customer service department mark it as a write off on the system". Absolutely disgusted with Currys attitude and the customer service is nonexistent. A formal complaint has been raised and no response has been received. Next step is Ombudsman. If you want reliable products and great customer service, go somewhere else because you won't get it at Currys

13 September 2026
Unprompted review
Currys  - Carmarthen logo

Reply from Currys - Carmarthen

Hi Karen, I am concerned to learn of your experience regarding your repair, this doesn't sound like our usual level of service. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR74439. Please also include, your name, address, and any other relevant references and we will get back to you as soon as possible. Thanks – Rich

Rated 5 out of 5 stars

The sales assistant (Daniel in the…

The sales assistant (Daniel in the Carmarthen store) was very helpful, clearly knowledgeable and spoke to us in plain terms which we could understand. There was no psychobabble or use of abbreviation's, just simple english, which made the whole purchase experience easy.

11 September 2026

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