Picking up the item from Caerphilly store was a nightmare. 6 curry’s colleagues just kicking the bucket around the store. Took 10 minutes before they realised I was a customer wait at the desk to be s... See more
Company replied
Unit 9 Gallagher Retail Park, Parc Pontypandy, CF83 3GX Caerphilly, Gwent, GB
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Picking up the item from Caerphilly store was a nightmare. 6 curry’s colleagues just kicking the bucket around the store. Took 10 minutes before they realised I was a customer wait at the desk to be s... See more
Company replied
Thorough well spoken and very helpful , the young lady's name was Alycia in Caerphilly store Gallagher retail parc 😊
Good and helpful staff in store. Excellent service from delivery crew. All items fitted old items taken away for disposal. Excellent service.
Alicia came and helped us immediately! She gave advice without trying to influence us! She was efficient with the paperwork and we were very pleased!thank you!
Written by the company
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Unit 9 Gallagher Retail Park, Parc Pontypandy, CF83 3GX, Caerphilly, Gwent, United Kingdom
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Thorough well spoken and very helpful , the young lady's name was Alycia in Caerphilly store Gallagher retail parc 😊
Picking up the item from Caerphilly store was a nightmare. 6 curry’s colleagues just kicking the bucket around the store. Took 10 minutes before they realised I was a customer wait at the desk to be served. Poor poor customer service

Reply from Currys - Caerphilly
The guy that assisted me was very helpful and polite
The staff are not properly trained in dealing with returns and I shall never buy from curry's again as a result of my poor experience

Reply from Currys - Caerphilly
Good and helpful staff in store. Excellent service from delivery crew. All items fitted old items taken away for disposal. Excellent service.
Your representative was very helpful indeed.
Alicia came and helped us immediately! She gave advice without trying to influence us! She was efficient with the paperwork and we were very pleased!thank you!
Prompt polite service. Wheeled my purchase out to my vehicle for me. I couldn't ask for more.
Ordered online and that was really easy
Had a washing machine taken out to my van on a pallet truck and had help loading it
Did do much security on the purchase of my item only asked for name and address
Which I think was enough
Thanks again to all the helpful staff at my local curry’s store
Excellent service, and so easy to use, set up my printer with no problems at all, well recommended 🙂 and next day delivery, Inc
Staff were polite and helpful and dealt with our purchase in a very satisfactory manner.
Great service at the store really pleased with my new hoover
Chris at the Caerphilly store was amazing and we received our fridge freezer with 2 days, he is a very calm well mannered young man
Delivered the wrong American fridge freezer - driver just turned up with no advanced warning to allow me to empty freezer contents. No customer service in UK so I had to speak to call centre in India who could not help and very difficult to understand so ended up just cancelling my order. I had to go to local Currys showroom and repeat whole process of ordering again. I would never ever recommend Currys to anybody ever again.

Reply from Currys - Caerphilly
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