Currys - Bristol Longwell Green Reviews 

55
•
TrustScore 4 out of 5

4.1

Unit 2 Gallagher Retail Park, Longwell Green, BS30 7DA Bristol, Avon, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The sales lady, Sharon was a delight to meet. Very helpful in a friendly way, made the purchase of a new Bosch induction hob very easy. We are expecting delivery/installation next Tuesday and are con... See more

Rated 5 out of 5 stars

Went to the Longwell Green store, found the cooker we wanted, a nice staff member came and helped us with the buying process, and sorted out the delivery day. On the delivery day had a phone call sayi... See more

Rated 2 out of 5 stars

Well, the w machine was delivered and plumbed in but apparently it's larger than the previous one. It's an integrated machine so now the door is proud of the other doors and the plinth no longer fits!... See more

Company replied

Rated 5 out of 5 stars

Went very well, paid extra for sat delivery, the turned up nice and early and even carried the tumble dryer upstairs for me. Easy proceed ordering and paying online. The delivery guys were friendly an... See more


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Bristol Longwell Green

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 2 Gallagher Retail Park, Longwell Green, BS30 7DA, Bristol, Avon, United Kingdom

  • 03445610000

4.1

Great

TrustScore 4 out of 5

55 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(55)

137,866 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful staff - Tommy

We went to buy a laptop for my daughter for Uni as hers was broken. TOMMY helped us find exactly what we were looking for at a good price and helped me use my Blue light card to get the best deal. He was extremely knowledgeable and helpful and listened to exactly what we needed and the price range we were looking for. Thank you.

20 September 2026
Unprompted review
Rated 3 out of 5 stars

Integrated dishwasher


Arrived on time, fitted dishwasher but had to leave the kick board off as door would not open. Have now had to arrange for this to be remedied at my expense.
Also, did not tighten up plumbing under the sink so had water leak on first use. I've now sorted.
Not a great experience overall.

18 September 2026
Currys  - Bristol Longwell Green logo

Reply from Currys - Bristol Longwell Green

Hi,
We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.
Thanks, Jodie

Rated 4 out of 5 stars

Very helpful and polite staff.

Staff were polite and very helpful.
but when i said i had looked at a specific model laptop, and wondered what competitive alternatives were available and the costs no alternatives were discussed.

17 September 2026
Rated 1 out of 5 stars

I brought a washing machine from Currys…

I brought a washing machine from Currys Bristol (Longwell Green store) two weeks ago to find it was faulty and flooded my kitchen. I Took it back to the store today for an exchange, there was three members of staff available, I had to wait 1.5 hours before I was served.

Once i was finally served the assistant was really helpful (Tommy) and gave me an exchange washing machine. Unfortunately he had no one to help him remove my old one from the vehicle and lift the new one in my vehicle for me to take it away. As he had no support to lift the washing machine I helped life, and remove the old one from the car, in doing so my had was severely cut causing lots of blood. The assistant manage to get me some tissue and plasters, I was unable to drive me car home. Thankfully my wife was with me who was able to drive me home.

A really bad experience.!

16 September 2026
Unprompted review
Currys  - Bristol Longwell Green logo

Reply from Currys - Bristol Longwell Green

Dear Mr Singh, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR74218. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

Rated 1 out of 5 stars

What can I say ! Dreadful

What can I say ? Genuinely one of the most disgraceful organisations I have ever had the misfortune to encounter. My washing machine broke and I needed a replacement asap. Normally I would use John Lewis but in desperation for quick collection I used curry’s. Collected from Longwell Green Bristol. Unfortunately the washer was faulty and touch screen didn’t work. After 8 hrs on the phone to India, 3 videos and 2 transcripts later ….I was told I could bring it back in store !!! They would NOT collect ! (Like a fool ) I bought another model more expensive for next day delivery but they still couldn’t collect the faulty one at the same time …..apparently ! My husband took the faulty one back instore to Longwell Green on the 06/09/26. Still no refund (or confirmation of one being processed). I chased with the returns team : Jason / David who promised me it would be resolved ! But still nothing .. now having to ask my credit card lender to reverse charge in desperation.
I hand on heart genuinely advise to completely avoid this retailer. The after sales care is zero. It’s corporate chaos that has made me sick with stress and cost me time.
The only thing that works is your initial payment after that it’s “shutters down”

AVOID * AVOID* AVOID*

15 September 2026
Unprompted review
Currys  - Bristol Longwell Green logo

Reply from Currys - Bristol Longwell Green

Hi Suzanne,

I am sorry you were left with that opinion, it is really disappointing to hear.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.

Thanks - Tracy

Rated 1 out of 5 stars

These guys suck

These guys suck, didn't arrive on delivery day and then their tracking app is so old it cant run on my google pixel phone because it is too new lol.

3 September 2026
Unprompted review
Currys  - Bristol Longwell Green logo

Reply from Currys - Bristol Longwell Green

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

Rated 5 out of 5 stars

Excellent Service

We bought an Induction hob from the Longwell Green store. Excellent help for all staff and the installation was first class. They removed our old gas hob and fitted the new electric one. Very professional and efficient service.
Installer Mike was very good at his job.

27 August 2026
Unprompted review
Rated 1 out of 5 stars

The person in the showroom sold me all…

The person in the showroom sold me all the wrong stove and fridge and dishwasher would not recambed your showroom staff to anyone I spent 2hourr

being fodouff

23 August 2026
Currys  - Bristol Longwell Green logo

Reply from Currys - Bristol Longwell Green

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
Review reference number- CUR81838

Rated 2 out of 5 stars

paid for next day delivery and…

We paid for next day delivery and connexion for our washer/dryer the people who turned up were agency and didn't know how to connect the machine he placed the drainage pipe in the wrong pipe outlet that didn't even drain anywhere then left saying it will drain in a few minutes then left without even pushing the new machine in place .Ten minutes after he left the drain alarm flashed due to his incompatince. I then had to go back to the store to get some one to come the next day to correct the installation as I paid extra for a next day service I feel badly let down byyour service luckily the people who turned up the next day knew what they were doing and said sorry .I feel that you should refund the delivery cost a the service was not acceptable

20 August 2026
Currys  - Bristol Longwell Green logo

Reply from Currys - Bristol Longwell Green

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look