I have recently used Currency Direct to exchange GBP to Euro. I was assigned Josh Johal who has been fa tastic with his knowledge, help and support with all the transactions. I would highly recommend... See more
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About Currencies Direct
Written by the company
Sending money abroad with Currencies Direct couldn't be simpler - get a quick quote now!
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Established in 1996 Currencies Direct was the first non-bank foreign exchange provider in Europe. Today we’ve helped over 500,000 customers, offering straightforward payments solutions to businesses operating in international markets. With detailed market insight and expert consultation, we help our customers mitigate the risks associated with currency exposure, make smarter currency management decisions and expand their businesses globally.
Currencies Direct
Written by the company

Contact info
One Canada Square, E14 5AA, London, United Kingdom
- +44 (0) 20 7847 9400
- customerservices@currenciesdirect.com
- www.currenciesdirect.com
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Replied to 98% of negative reviews
Typically replies within 48 hours
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Unique Servive ,,, highly recommended,,, best rates
I honestly was absolutely reluctant to transfer money from one country to another through a third party. When I was browsing all online services that offer customers different currency rates , I ended up by signing up to currenciesDirect and till that moment I was still hesitant to give my full details and process the whole operation till I spoke with Megan Lee , who was professional enough to lead the conversation very smoothly and made it so easy for me & TBH , I couldn't say NO . She convinced me to confidently start processing the money transfer & it took less than 24 hours to see the money on the other side.
Thank you Megan Lee and et al & all guys in CurrenciesDirect for the unique service you provide
Keep it up
DR Hatim Ahmed
Surgeon in NI
Reliable, fast and cost effective
Currencies Direct have always provided a reliable, fast and cost effective service when transferring or receiving money from another country. Their agents also regularly follow up to check that all is order.
Very helpful
Very helpful. Good talking to a real person rather than a a computer.
Professional and prompt service
We had great service from all the people we dealt with. Quick, cost effective.
Great customer service
Great customer service, easy and quick! I used a currency transfer service for the first time for transferring EUR from my account in Austria to my GBP account in the UK. My account handler Megan Reeve was super helpful as was the customer support team when i was double checking the banking details. the information given is very accurate and they explain the process very well. i was very worried about fraud risk but was put at ease by the very through explanations.
Service from Currencies direct
I have used Currencies Direct for the past few years. I have found the sevice excellent and my designated accounts manager Megan Reeve very pleasant, helpful and prepared to go the extra mile to ensure a successful outcome.
Always efficient, reliable and responsive
I have been using Currencies Direct for more than a decade, for both regular monthly transfers and for some very large-volume transactions. Germaine Boselli has been my Personal Account Manager for many years and has always been helpful and responsive. I would not (and do not) hesitate to recommend CD services.
Awful computer system
Awful computer system. While validating my account, their system said my email address was not a valid one. I had to get support to solve that. I advised where I wanted the money to go but I was NOT told that the money only goes into a "Wallet" which has to be manually transferred to the designated account. So it sat there for 24 hours, after which I contacted support to ask where my money was and to explain that their system was saying that I needed to validate my account again. While trying to transfer the funds their system froze saying, "Please wait for just a moment" and on my second attempt it said this for over 20 minutes. I just closed the window, I was busy and I thought I would contact support again during working hours. However I got an email out of the blue to say that the money had been transferred.
Highly recommended
My dealing with the company was with the sale of my appartment and transfer of proceeds.I found the team to be extremely helpful, they led me through the process and made the transfer for me. During the process they were constantly giving me updates to ensure I was kept up to date with progress. I would certainly recommend the company.
I’ve been using Currencies Direct for…
I’ve been using Currencies Direct for many international transfers, and I couldn’t be happier with the service. Every transaction has been handled quickly, efficiently, and professionally.
The team is always very helpful, responsive, and provides excellent customer service. It’s reassuring to know that our transfers are in safe hands, and I would highly recommend Currencies Direct to anyone looking for a reliable and professional service.
James has made the entire process very…
James has made the entire process very easy by explaining step by step how the system works
Great communication ! Highly recommended
Always polite and efficient service…
Always polite and efficient service from Jeremy Warr.
I have been a customer for many years and will remain so in the future.
Having been recommended by a friend I…
Having been recommended by a friend I was very impressed but the professionalism and supportive advice. Jeremy Warr was always available to explain and advise me as a first time user. I would highly recommend!
bad service / staff experience
it's unfortunate, the trade rate was good, but my broker, james, was condescending and support was a negative experience, for a client service differentiated business, they were rude and unclear on next steps

Reply from Currencies Direct
TJ was extremely helpful in solving my…
TJ was extremely helpful in solving my problem. He was very patient, friendly and knowledgeable.
David was exceptional!
David was exceptional in getting us setup to the point of a successful test transfer and beyond. Anthony then took us through our real transfers which happened exactly as explained and all with excellent and timely advice and communication with us. Thank you,
Grace Hood is an absolute professional…
Grace Hood is an absolute professional who is so efficient at her job.
Vishnu was helpful and pleasant to deal…
Vishnu was helpful and pleasant to deal with. I have used Currencies Direct in the past but then switched to another company after problems so it was reassuring to deal with someone who was able to help me.
Excellent service
Excellent service.
Professional efficient & reliable.
I was recommended Currencies Direct by O’Flaherty Solicitors of Co. Cork.
I was lucky enough to have a large amount of Euros that needed converting into pounds sterling.
My point of contact was Jeremy Warr, who was excellent.
Easy to get in touch with. Prompt calling and emailing me back when I had a question, made the process clear, easy, quick and efficient.
And - best value I could find for conversion rates & fees.
I have used Currencies Direct twice so far. In 2025 and in 2026, Jeremy has been my point of contact both times.
If I need currency conversion again, I will use Currencies Direct and will hopefully have Jeremy doing the work for me.
I have recommended them to my family and friends, and recommend them to anyone reading this review.
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