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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the product's quality, describing it as thin and watery, leading to poor coverage even after multiple coats. Customers frequently reported that the colors did not match the descriptions or images on the packaging, often resulting in unexpected and undesirable shades. There were also numerous complaints about the paint's durability, with many finding it peeled, washed off, or failed to last as long as advertised, making it a waste of money. Some people, however, were satisfied with the product, finding it easy to apply and effective in protecting wood surfaces for extended periods. They appreciated its quality and reasonable price compared to other brands.

What people talk about most

Product

Reviewers express ambiguous feedback about the product. While some consumers praise its ease of application,... See more

Quality

Users describe ambiguous interactions with quality. Many consumers praise the product, noting that it lasts... See more

Price

Clients share ambiguous opinions on price. Many customers found the products to be an expensive mistake and a... See more

Based on these reviews

Rated 1 out of 5 stars

Used Ducks Back on my fences 9 months ago colour and paint is now coming off the fence. What a waste of money when is says it will last 5 years , I will never use the product or recommend it again.

Company replied

Rated 1 out of 5 stars

Autumn gold is ORANGE on Cuprinol ducksback in the tin itself and definitely NOT the shade shown on the label. I feel conned a second time after my previous purchase of delicate pine which was bright... See more

Company replied

Rated 1 out of 5 stars

Very thin and watery , despite applying several coats i still can’t get a coverage that isn’t transparent . This tints the wood, it isn’t paint and shouldn’t be advertised as such. Will be going strai... See more

Company replied

Rated 1 out of 5 stars

Despite preparing and cleaning decking prior to application the decking paint wasn’t adequate to cover the area it specified it would. Bought another tin and within weeks the paint had peeled off. The... See more

Company replied


Company details

  1. Paint Manufacturer

Written by the company

Find the right products to enhance your garden wood and furniture at Cuprinol. We have paints and treatments for sheds, fences, decking, buildings and more.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

245 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Used Ducks Back on my fences 9 months…

Used Ducks Back on my fences 9 months ago colour and paint is now coming off the fence. What a waste of money when is says it will last 5 years , I will never use the product or recommend it again.

17 April 2026
Unprompted review
Cuprinol logo

Reply from Cuprinol

I'm sorry to hear about your experience with the Cuprinol Ducksback

This isn't something we expect of our products so we would be happy to investigate it for you. If you could please email us the can barcode, batch code and photos to: duluxvirtual@akzonobel.com

We have created a case for you under reference 3802057 so please include this in the summary line. Please give us a call on 0333 222 7070 if you wish to discuss.

Thanks Laura

Rated 3 out of 5 stars

Purchased Silver Copse Ducksdback while…

Purchased Silver Copse Ducksdback while I was happy with the product the colour is nothing like advertised. It's supposed to be a mid grey however, it's definitely a shade of navy blue. Can't afford to keep buying tins of fence paint to test. Any ideas how I can get it to a mid grey?

8 April 2026
Unprompted review
Cuprinol logo

Reply from Cuprinol

Hi Tricia, I'm sorry to hear this. If you can pop over the details from the can we will be happy to help resolve this. Please contact us on  Tel 0333 222 7171 or email duluxvirtual@akzonobel.com quoting reference number GB- 3794975 HD Thanks Helen.

Rated 5 out of 5 stars

just moved into my property fences have…

just moved into my property fences have never been painted before so happy how they come up and that's only the first coat covers them very well and love the colour silver corpse thank you will be using this all time

9 April 2026
Unprompted review
Cuprinol logo

Reply from Cuprinol

Thanks for the feedback - glad to see our Silver Copse enhanced the fences. Helen.

Rated 5 out of 5 stars

Quick, easy and effective

I used the Cuprinol Garden Shades to paint anl bare wood Adirondack chair and footstool. Despite them getting a lot of use, the paint lasted much longer than the six years specified. I repainted them yesterday, applying lovely forget-me-not over the original paint and it was a joy to use. I applied it with a brush, rather than a sprayer, as I was working in a confined space, but even so each coat took only an hour to do, with the paint going on smoothly and evenly. I applied two coats, with about three hours in between. Both coats dried evenly, leaving my very old Adirondack chair and footstool looking like new. I just wish I had thought to take before and after photos, as I could have included them in this review.

8 April 2026
Unprompted review
Cuprinol logo

Reply from Cuprinol

Thank you Hazel for your 5star review, we are glad to hear that you are happy with the product! :) - Caroline

Rated 1 out of 5 stars

Very thin and watery

Very thin and watery , despite applying several coats i still can’t get a coverage that isn’t transparent . This tints the wood, it isn’t paint and shouldn’t be advertised as such. Will be going straight in to the bin and I won’t buy from Cuprinol again.

7 February 2026
Unprompted review
Cuprinol logo

Reply from Cuprinol

I'm sorry to hear about your experience with our Cuprinol product. Some our Cuprinol products are Opaques, meaning they add colour to the wood while still allowing you to the see the wood grain, but we would still expect the colour to cover in 2/3 coats.

This isn't something we expect of our products so we would be happy to investigate it for you. If you could please email us the can barcode, batch code and photos to: duluxvirtual@akzonobel.com

We have created a case for you under reference 3717099 so please include this in the summary line. Please give us a call on 0333 222 7070 if you wish to discuss.

Rated 1 out of 5 stars

Terrible product, peels off

Despite preparing and cleaning decking prior to application the decking paint wasn’t adequate to cover the area it specified it would. Bought another tin and within weeks the paint had peeled off. The end result is terrible and the paint has all but come off leaving the decking looking terrible. A very expensive mistake and very dissatisfied

27 January 2026
Unprompted review
Cuprinol logo

Reply from Cuprinol

Hi Emma I am sorry to hear this. We would expect our product to last longer than a few weeks. We would be happy to have a look for you so you can get your decking looking great again!  Please contact us on  Tel 0333 222 7171 or email duluxvirtual@akzonobel.com quoting reference number GB-3702469 HD,  Thanks Helen.

Rated 1 out of 5 stars

Waste of time and money

We put 3 coats of cuprinol decking stain on the decking by our door. I now spend every day cleaning my tiles trying to get off the paint fragments off. It's even coming off on areas which aren't walked on. We're going to have to blast this rubbish off. A very expensive waste of time and money.

1 December 2025
Unprompted review
Cuprinol logo

Reply from Cuprinol

Hi Karen, sorry to hear you were unhappy. We would not expect our decking stain to flake off like this.  Please contact us with the details from the can so we can check this out for you. Tel 0333 222 7171 or email duluxvirtual@akzonobel.com quoting reference number GB-3648147 HD Thanks Helen.

Rated 2 out of 5 stars

Cuprinol Misty Heathland not true to colour

The Cuprinol Ducksback in Misty Heathland that I have purchased for my shed is nothing like the greenish grey on the tin. No element of green there at all, it’s more a dirty cream. I thought whiteness might fade in application, but no such luck.The paint itself has the consistency of cottage cheese, even after much stirring, it’s difficult to pick up on the brush and takes forever to brush out evenly. Very disappointed, especially as I read I will only ever be able to repaint it with more of the same.

Update- I have been contacted by Cuprinol who confirmed the paint I purchased was faulty and they were very helpful, resulting in a refund and vouchers for a replacement product, with instructions on how to over paint the Ducksback. Thank you, especially to Helen who dealt with this issue promptly.

13 October 2025
Unprompted review
Cuprinol logo

Reply from Cuprinol

Hi Eldyne, so glad to hear Helen was able to assist you with this issue. If you have any further questions, please get back in touch! - KR, reference GB- 3582911

Rated 1 out of 5 stars

Went on transparent!

Compared to 5 years ago it's almost pure water. Went on my very light wooden shed transparent! Have requested refund from cuprinol. Premium price tag for the worst fence paint I've ever used!
Tested a part with 3 coats was still a patchy mess

12 October 2025
Unprompted review
Cuprinol logo

Reply from Cuprinol

Hi Jennifer,  I am sorry to hear this. Please contact us with the details from the can so we can help with this. Tel 0333 222 7171 or email duluxvirtual@akzonobel.com quoting reference number GB- 3579983 HD Thanks Helen.

Rated 1 out of 5 stars

After spending 3 days stripping sanding…

After spending 3 days stripping sanding and cleaning my shed in the lovely weather we've had recently, I decided to re stain using Cuprinol Garden Shades Warm Folliage which was mixed by my local supplier .
So, on opening the tin I was surprised to see a very pale almost putty like shade , whereas the shade Warm Folliage is shown to be a more natural brown on the colour chart .I was thinking there must have been a mistake in the mixing process or that it would dry to resemble the colour I had hoped for. So, using a brush I applied a very watery first coat, left to dry for the day in the sun and then applied a second coat the following day but I'm deeply disappointed the resulting colour is not even in the spectrum of the colour I was led to believe I was buying . Luckily , I only purchased one of the two litres needed but even so at £12.60 , a very expensive disappointment for me , but a nice profit for suppliers when these colour charts are misleading us and we are then forced to purchase more paints or stains in my case to rectify

26 September 2025
Unprompted review
Cuprinol logo

Reply from Cuprinol

Hi Diana, we are sorry to hear that you have had an issue with one of our products. Please can you confirm the barcode and batch number from the tin, and send any photos across to duluxvirtual@akzonobel.com and quote the reference number 3559169 in the subject line of the email, and we can look into this for you? Thanks

Rated 5 out of 5 stars

Excellent Garden Paint.

Cuprinol Garden Shades : Willow. The best paint that I have ever used outside on wood. I recently painted a largish outside Pergola/Sunroom. This paint is far superior to other well known brands. Easy to apply with a brush but don’t recommend a Spray Gun.
Another well known brand (the main competitor to Cuprinol), was useless, with terrible coverage and simply did not do “what it says on the tin”!
The only downside is the high cost, but this paint is well worth it in my opinion.

5 March 2025
Unprompted review
Cuprinol logo

Reply from Cuprinol

Thanks for choosing Cuprinol Frederic!

Rated 1 out of 5 stars

I bought the white paint and it was…

I bought the white paint and it was like spreading milk over my furniture. If you have a lot of time and patience to give everything a dozen coatings then this is for you. If you want value for money, great results and a fraction of time spent, then don't go anywhere this. Tried painting one chair and ended up throwing the rest. So annoying

23 August 2025
Unprompted review
Cuprinol logo

Reply from Cuprinol

Hi Daniel, I am sorry to hear this. If you can get back to us with the details of the can we will help with this.  Please contact us with all the details from the can on  Tel 0333 222 7171 or email duluxvirtual@akzonobel.com quoting reference number GB- 3508603HD Thanks Helen.

Rated 1 out of 5 stars

We just paid £38 for 5l of cuprinol…

We just paid £38 for 5l of cuprinol shades for our daughters brand new playhouse. I wish I had read the reviews before buying. It is a watery thin mess! The playhouse has had 3 coats and you can still see the wood, there's also drips and runs everywhere. My husband works in construction so je is familiar with how to paint but no mater how careful and steady he's been with the application it's an absolute eyesore!

Ruined an expensive playhouse!

16 August 2025
Unprompted review
Cuprinol logo

Reply from Cuprinol

Hi Stacy, thanks for the feedback. Sorry to hear you didn't have a great experience with Ducksback. If you need to have a chat about this we can be contacted on:- Tel 0333 222 7171 or email duluxvirtual@akzonobel.com quoting reference number GB-33499199 HD Thanks Helen.

Rated 1 out of 5 stars

Forest Green

Forest Green. Nice colour and yes it's waxy and so needed more than 2 coats on an old fence and even then it didn't completely cover the old blue paint as it kept coming through. Would not recommend this product

23 July 2025
Unprompted review
Cuprinol logo

Reply from Cuprinol

I'm sorry to hear about your experience with Cuprinol Ducksback.

This isn't something we expect of our products so we would be happy to investigate it for you. If you could please email us the can barcode, batch code and photos to: duluxvirtual@akzonobel.com

We have created a case for you under reference 3466463 so please include this in the summary line. Please give us a call on 0333 222 7070 if you wish to discuss.

Thanks, Jess

Rated 1 out of 5 stars

Sticky Nightmare After Cuprinol UV…

Sticky Nightmare After Cuprinol UV Guard: Honest Review

After applying this product exactly as instructed (on clean, dry Scandinavian softwood decking, using a brush, in perfect weather), I experienced severe tackiness that lasted for days — and later weeks. The surface remained sticky, unusable, and released a strong chemical smell, especially in sunlight.

It took multiple attempts to resolve the issue, including washing with water, water + detergent (which did nothing), and finally cleaning every single board manually with methylated spirits followed by wiping dry. Only then did the tackiness disappear — but the odor lingered.

In the end, the only positive outcome is that some of the oil likely soaked into the wood, so a basic level of water resistance probably remains. Visually, the wood survived — thanks to its quality — but the entire process was frustrating, time-consuming, and avoidable.

This product might work if applied with near-laboratory precision in an ultra-thin layer, but even a slight excess leads to a surface disaster.
Better guidance from the manufacturer and honest user reviews would’ve saved me hours of unnecessary work.

Never again this product!!

19 June 2025
Unprompted review
Cuprinol logo

Reply from Cuprinol

Hi Jakub, Sorry to hear this happened.  Please reach out to us with the information from the can so we can look into this for you. We can be contacted on :-Tel 0333 222 7171 or email duluxvirtual@akzonobel.com quoting reference number GB- 3416029 HD Thanks Helen. 

Rated 1 out of 5 stars

Watered down rubbish that only sells due to brand name

Absolute rubbish watery paint that never lasts any amount of weathering before needing another couple of coats. People need to stop buying familiar brand named rubbish and start looking for actual decent paint. These companies are robbing you all blind and you fall for it hook, line and sinker.

17 June 2025
Unprompted review
Cuprinol logo

Reply from Cuprinol

Hi There, I'm sorry to learn that you're not satisfied. I assure you that we do not dilute our paints. Please reach out to us with the information from the can so we can look into this for you.
Please contact us on Tel 0333 222 7171 or email duluxvirtual@akzonobel.com quoting reference number GB- 3412513HD Thanks Helen.

Rated 3 out of 5 stars

Cuprinol White Daisy

Bough Cuprinol White Daisy from The Range 5 x 2.5l for a 1m x 35m long fence.
Gave our fence 3 coats over 3 days, time will tell how well it takes to the weather.
An absolute disaster to work with, any thinner and it was water. Very poor coverage and spread and had to be very careful of the runs.
I’ve used Johnstons prior to Cuprinol and clear to say I’ll be using Johnstons again, thicker paint and brilliant on wood. Cuprinol stop watering down your paint.

10 June 2025
Unprompted review
Cuprinol logo

Reply from Cuprinol

Hi there, thank you for taking the time to leave a review. Garden Shades does have a thin consistency, but this should not effect the coverage. We're sorry to find out that you didn't have a great experience with our paints. We'd love to look into this further for you, You can reach us via phone on 0333 222 7171 or alternatively by email at duluxvirtual@akzonobel.com  with the reference number  Case GB-3404201HD, Thanks Helen.  (you’ll need to pop this in the subject line if you send an email) We look forward to hearing from you!

Rated 1 out of 5 stars

Ducksback is NOT waterproof!

I bought Cuprinol ducksback for our garden fence. It was the delicate pine colour. We used 7 tins (5ltr) for a fence that is approx 60 square metres.

We painted it twice, over 2 days, a coat each day. We put much more on the fence than was recommended. It was prepared correctly, and was bone dry (over 20 degrees) for weeks before and stayed dry for few weeks after too (it was painted around a month ago).

Just been outside and the paint is coming off in the rain! It looked brilliant when done, but now is starting to come off. Not happy!

9 June 2025
Unprompted review
Cuprinol logo

Reply from Cuprinol

Hi Neil, I am sorry to hear this. It is very unusual for the coating to wash off as its waterproof. If you can get back to us with the barcode and batch details from all the cans, so we can help with this.  Please contact us on  Tel 0333 222 7171 or email duluxvirtual@akzonobel.com quoting reference number GB- 3400841 HD Thanks Helen.

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