Cunard Line Reviews 

First time cruise enjoyed whole experience

Travelling on the Queen Mary 2 was an absolute joy. The ship is magnificent, and the staff exceptional, polite and efficient. The variety of opportunities aboard provides somehting for everyone in every way.

We have just returned from a Norwegian Fjords cruise on the QM2 and she didn’t disappoint. We had such a fab time, we were looked after, the staff were so lovely. Such a gorgeous ship ☺️

Fantastic first cruise to Norway … we could not find anything wrong with the Ship -Staff or the quality and selection of food available … The only dissatisfaction was with a trip to the Glacier in Skjolden which was sold as a Glacier and views trip which involved a coach trip for an hour to a visitor centre and at that point you could see a glacier 6 k away and looking in the visitor centre there was a road which could take you a lot closer to the Glacier than high was not available . So a $116 dollar trip per person on a coach for two hours was disappointing to say the least .

The ship, the food, and the entertainment were great, but above all else the service was what made my time aboard the QE2 better than I could have imagined.

Cunard cruise line are a respected, luxury-brand company offering top-shelf service and cruising experiences with old - world charm. Their dedicated crew and hospitality staff provide exceptional service , always with the biggest of smiles. After returning aboard from each shore excursion, Captain Martin Stapyles would say over the ship’s intercom, “ Welcome back….welcome home !”

We spent 6 weeks on Queen Elizabeth and couldn’t fault a thing. Everything was absolutely fantastic.

The QM2 is not the newest ship in the fleet, but she is definitely understated elegance. The crew and staff are extremely proud of their ship and do everything they can to make passengers feel at home. Sailing Cunard will definitely spoil you for sailing with any other cruise line.

We have just returned from a two week holiday on The Elegant Queen Victoria.
The itinerary was outstanding, with an overnight in Istanbul. Captain Martyn Sharples and his crew were exceptional. We were made to feel special and valued by everyone. The food was excellent and the entertainment very good. A special mention for the Queen’s Court Theatre cast who performed ‘Come From Away’, which was simply amazing.
Another special mention to Enrico, the Maitre D’ in the Main Dining Room, who helped make our cruise very memorable.

The QM2 will get get you across the Atlantic in style—unlike the dreadful experience of flying these days.

We just completed a 6 week cruise aboard the Queen Elizabeth. We felt very pampered and taken care of. The food was excellent with a lot of choices. The gala evenings are fun give an elegant atmosphere to the ship. The entertainment was very good and the daily activities on sea days were fun and entertaining. Had a very memorable trip! Cunard is the best.

Our Mediterranean cruise on the Queen Victoria was excellent. We had stops in Spain, Portugal, Turkey and Greece, including two days in Istanbul (we LOVED it!). Cunard does have a "smart attire" policy in the formal dining areas of the ship after 5:30 pm, but the buffet restaurant and other options are available if you prefer to wear jeans and t-shirts all the time. Wonderful service, great food, comfy beds and a classic interior design make it an experience to remember.

Waiting to go on Queen Victoria from Rome 1st June 2026 and we booked this cruise in June 25. Because of budget we booked their saver fare in an ocean view cabin. It is now less than 2 weeks off the cruise and Cunard refuse to give us a cabin number and I have been told it can be up to day before sailing for it to be issued which means we won’t be able to print luggage labels because we are having a few days elsewhere before boarding the ship. Contacted Cunard been told look at the T&Cs Cunard don’t have to allocate your cabin before 24hrs of sailing. Feel like a second class passenger bearing in mind booked this cruise nearly 12 months ago. Not impressed. Glenn Hitchen

We really enjoyed our experience on the Cunard Queen Elizabeth while cruising from Seattle, WA to Alaska and Victoria, BC. The ship and balcony stateroom was beautiful and staff gracious and attentive to details. We especially appreciated the opportunities for ball room dancing and really appreciated having a dress code that was not over-done, but kept flip flops, shorts and tank tops out of the ball rooms and fine dining without having to wear stuffy neckties. The food was top notch, with lots of dining choices from casual (no dress code) to fine dining. The cost of cocktails and beverages on board were quite reasonable and considerably less than bars in most large metropolitan cities. Overall, our 10-day cruise was very relaxing and we were able to completely un-plug. While internet could be purchased on board, we did not miss it at all. There was plenty of 5G service at every one of the ports and there was lots of entertainment on board.

We have just returned from our first cruise with Cunard on the Queen Victoria- Istanbul to Barcelona .
We had an amazing holiday - Queen Victoria had everything we could wish for. The staff were welcoming and friendly and went above and beyond to make sure we were well looked after.
The choice and quality of food in all the restaurants was of very high standard and plentiful. Could not fault a single meal.
Our cabin was extremely comfortable and was well looked after by Jan. The entertainment, although served a purpose was a little disappointing in places in the evening and we missed seeing a West End type of show or performance in the Theatre in the evenings. The comedian William Caulfield put on a good show which we enjoyed.
The embarkation & disembarkation were both stress free and easy with lots of help if needed. Overall the staff on board Queen Victoria were all friendly and made us feel very welcome and special. All in all a fantastic holiday and we cannot wait for our next Cunard experience!

Amazing staff, great locations, brilliant food. Thank you for an amazing time

We have just returned from our first cruise on Cunard Queen Anne - Southampton to the Norwegian Fjords. We had an amazing holiday - Queen Anne was clean and tidy and had everything we could wish for. The staff were welcoming and friendly and went above and beyond to make sure we were well looked after. A big thank you to Arnel in The Golden Lion Pub for making us feel very welcome and for delivering fantastic customer care. The choice and quality of food was of very high standard and plentiful. Our cabin was extremely comfortable and was well looked after by Jason. The entertainment, although served a purpose was a little disappointing in places in the evening and we missed seeing a West End type of show or performance in the Theatre in the evenings. The embarkation & disembarkation were both stress free and easy with lots of help if needed. Overall the staff on board Queen Anne were all friendly and made us feel very welcome and special. All in all a fantastic holiday.

If you want traditional cruise ship that feels like a cruise ship and not an overcrowded tub, Cunard is the one for you. Great atmosphere, food and service.

Steeped in tradition and a luxury experience at a moderate price. Ships are beautiful. Service and food are good. Southampton to Southampton cruises are the crème de a crème. Queen Mary to New York is iconic.

A very pleasant cruise on an excellent ship. The food was really good and the staff were helpful.
I can't understand why Cunard "Hasn’t replied to negative reviews". They would have nothing to fear from them, IMO.