Culture Kings Reviews 

Amazing, fast and responsive! Handled it perfectly.

Have had nothing but issues with culture kings lately, 4 seperate orders, all of which almost all of them had to be refunded, I’m sick and tired of ordering things though culture kings just to get an email saying they refunded me as they don’t have stock

First order 31/07/26 - 5 items, 2 refunded, 3 sent out and 2 of them were the wrong item.

Second order -31/07/26 - 2 items, both refunded as no stock available.

Third order 05/08/26 - 2 items, 1 refunded, 1 sent out.

Fourth order - 10/08/26- 6 items, all refunded

This is ridiculous at this stage, I can’t even fathom just how unlucky I’ve gotten and how poorly managed their stock levels are, it’s hit a point where I don’t even have faith they’ll fulfill my orders anymore, add this with slower than average delivery times and mundane customer service, not even sure how they manage to stay in business, take a look their reviews their service and quality has tanked lately, you can never get a hold of anyone and when you do they say they’ll get back to you, never do, very little to remedy the situation either, offered me a free shipping code that doesn’t even work, just a waste of time. Terrible service.

I was helped by Donna who was lovely to speak too. She was incredibly attentive and made this experience pleasant as she solved my issue without great difficulty.

Huge thanks to gabby for her service! Made an online order and accidentally used my old address….Got into contact with them and gabby fixed it up immediately! Still got my order within two days!!

Ailean was very helpful in changing my shipping address right on time thank you my gifts will arrive in time now

Successful and swift service from Gabby.

I asked to cancel my order, because I didn’t notice the USD tag before clicking on "Buy". And Donna helped me out very fast in near 10 mins. Great customer service.

Massive thanks to Alphonsine for her speedy response

Amazing support very fast super proud

I had placed an order and couldn’t find my confirmation, gabby was very helpful and found my order tank you

gabby was absolutely amazing and was able to help me swap my small jumper for an xs as i accidentally ordered the wrong one. she was so understanding and quick with the help!! thank you so much

I’m so glad my order could be refunded quickly thank you so much Donna for helping me out I was so stressed as it’s a birthday present for my brother.

Drisana got back to me swiftly and helped re-organise my delivery

Great service. I ordered a hat but unfortunately purchased the wrong item. Donna responded and refunded immediately. Appreciate the swift service.
Will definitely be back in the future.

Thanks to Donna my order was rectified when I accidentally ordered a wrong size she was able to adjust my order and still send it out same day. 5 star service

Donna was extremely kind and helpful with my request and helped me asap. Very great full.

Super helpful service with quick response and resolved my query

I made an error with my address and the problem was taken care of very quickly by Donna who couldnt have been more helpful.Very pleased with my shopping experience.

Donna was amazing. Actioned my request promptly with no issues. Thank you so much.

Helped me heaps with my order