Ctyres.co.uk Reviews 39

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Dreadful company have been trying to cancel an Order no reply to phone calls e mails or anything just left with a payment pending. Do not buy from this company

Company replied

Rated 1 out of 5 stars

This company is dishonest, once they’ve got your money and given the tyres to the courier they then tell the courier to return the tyres to them. EBay then are fooled into believing the seller has sen... See more

Company replied

Rated 4 out of 5 stars

Tyres were delivered correct and in good condition. It was delivered within 5 working days. The management of CT tyres have to improve on their communications with customers. Phone calls were never... See more

Rated 5 out of 5 stars

Ordered 2 Roadstone tyres with B/B category for my car. delivered in 2-3 days at home. Happy with the purchase. Going through all the reviews here, i suggest everyone to use paypal for your payment. I... See more

Company details

  1. Tire Shop

Written by the company

Buy your car tyres online at CTyres.co.uk and choose from a fitted option or have your Tyres delivered. We offer car tyres, van and 4x4 tyres in all makes and our car tyre prices are cheap on brands including Toyo, Falken, Nexen, Goodyear, Maxxis and more


Contact info

2.7

Poor

TrustScore 2.5 out of 5

39 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Dreadful company have been trying to…

Dreadful company have been trying to cancel an Order no reply to phone calls e mails or anything just left with a payment pending. Do not buy from this company

22 April 2026
Unprompted review
Ctyres.co.uk logo

Reply from Ctyres.co.uk

Sorry your tyres were out of stock. But we had
no communication replies to our emails. we sent you email you on Apr 19, 2026, 11:16 AM but had no reply from you.

Rated 1 out of 5 stars

Do not buy from this seller

This company is dishonest, once they’ve got your money and given the tyres to the courier they then tell the courier to return the tyres to them. EBay then are fooled into believing the seller has sent them and delay / don’t refund your money allowing the seller to keep the tyres and your money.company phone number never answered.

11 February 2026
Unprompted review
Ctyres.co.uk logo

Reply from Ctyres.co.uk

Totally false you were sent tracking details, dpd arrived at your property and you were not home for delivery, dpd have a record of your missed delivery proof of the missed delivery is on record and was sent to you. You then demanded a refund on a missed delivery which we advised would only be done after the return was confirmed with our courier. Furthermore you opened a case on ebay which has now delayed the refund as explained a refund can not be done on a escalated case on ebay until ebay has reviewed it which can take 3-4 working days.

Rated 4 out of 5 stars

Tyres were delivered correct and in…

Tyres were delivered correct and in good condition. It was delivered within 5 working days.
The management of CT tyres have to improve on their communications with customers.
Phone calls were never picked up, it took an email from myself to know when my order would be delivered.
Overall satisfied

21 January 2025
Unprompted review
Rated 1 out of 5 stars

Advertise what they don’t have!

Called to check if my brand/size was in stock, the guy told me yes. Placed my order and then get a last minute email day before the delivery date saying its not in stock, very disappointing experience...

4 November 2024
Unprompted review
Rated 1 out of 5 stars

Ordered tyres online saying in stock

Ordered tyres online saying in stock. NOT i stock. Emailed me to say these weren't in stock and alternative offered which aren't even the same spec. They don't answer the phone for enquiries and only told me there was a problem at the end of the day, so it took them all day to realise they didn't have it in stock. Poor poor communication and responsibility.

18 March 2024
Unprompted review
Rated 5 out of 5 stars

No problems …

A totally painless purchasing experience, ordered on Sunday and tyres arrived Tuesday in perfect condition and as expected, keep up the good work guy’s, thank you

12 April 2022
Unprompted review
Rated 5 out of 5 stars

Fast delivery, Great service

Fast delivery , great service
Ordered on Sunday and delivered on Wednesday.
Tracking details sent via email.
Would definitely use again
Thanks Ctyres for a smooth pleasant transaction.

6 April 2022
Unprompted review
Rated 5 out of 5 stars

Got what I ordered in quick time

Ordered 2 Roadstone tyres with B/B category for my car. delivered in 2-3 days at home. Happy with the purchase. Going through all the reviews here, i suggest everyone to use paypal for your payment. If any issue arise with your order/return/cancellations, you have a chance to raise it with paypal for full refund. I did the same but happy that it all went very well & ended up as happy customer

25 February 2022
Unprompted review
Rated 1 out of 5 stars

Shocking Customer Service!!

I was told that the tyres I had ordered were not available however an alternative was offered and they would credit the difference. They actually delivered a lesser quality tyre than offered as an alternative and NO credit has been given. I have emailed them on Monday to the two email addresses listed on their website but to date I have had no response.

11 August 2021
Unprompted review
Rated 5 out of 5 stars

Great

Personally I wouldn't be concerned about the negative reviews. I bought tyres from here recently and received them very quickly, no issues whatsoever. Great prices.

14 May 2021
Unprompted review
Rated 1 out of 5 stars

Incredible poor service. DO NOT BUY from them

i`ve ordered 1 tyre like 2 weeks ago. i`ve got no email from them for about 5 days when they dispatched the product. One week later from theyr last email, they sent me a new email saying that the parcel will be late, in that moment i`ve canceled the order. I have no idea how the return works as no one is responding the phone, there is no address in they policy where to send the product, they are no responding the emails or calls.

13 April 2021
Unprompted review
Ctyres.co.uk logo

Reply from Ctyres.co.uk

All emails are replied to within 12hrs. I can not find a single email from you regarding a return can you please forward this email to us again.

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