For the body cream, Your instructions read; apply liberally... (please look up definition). I apply it sparingly and it still will not last till my next delivery. It also reads, apply twice a day... See more
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I do not see the difference from other lotions or exfoliants. In fact, I do not see any difference at all with this product. The ontact page is limited makes it difficult to contact the company... See more
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My experience wasn't as great as I thought it would be. I have only been using these products for 3 weeks as instructed. My skin feels better but doesn't look any different. Perhaps I will have to u... See more
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It is nearly impossible to find the customer portal, login, or account number to process returns under their so-called 60-day guarantee. I canceled my subscription once through email and then found a... See more
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Company details
- Vitamin and Supplements Store
- also in
- Beauty Salon
- Fitness and Nutrition Service
- Health and Beauty Shop
- Skin Care Clinic
About The Body Firm
Written by the company
The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face.
Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.
Why Customers Choose The Body Firm™
- ✔ Clinically shown formulas powered by TruFirm® Complex
- ✔ Targeted treatments for the neck, chest, arms, and legs
- ✔ Curated collections crafted with care and precision
- ✔ Backed by a 60-day money-back guarantee
Body Care, Reimagined. From Head to Toe.
The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face. Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.
What sets us apart is our proprietary TruFirm® Complex, a blend of naturally derived phytonutrients clinically shown to visibly improve the look of crepey skin and help transform its firmness, smoothness, and texture. From rich body treatments and exfoliants to targeted neck and chest care, each formula in our Crépe Erase® collection is thoughtfully crafted to smooth texture, restore elasticity, and renew the skin's natural resilience.
Our Philosophy
At The Body Firm, we believe every woman deserves to feel confident in her own skin. We remain a luxurious line dedicated to elevating body care with the same care, science, and attention to detail our customers have come to trust.
Contact info
United States
- thebodyfirm.com
3.3
Average
949 reviews
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Noticeable temporary changes
29 September 2026
May use AI-assist with repliesRead more
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You have sent packages that were not…
You have sent packages that were not ordered and continue to do so. this has been going on for more than a year, I have sent many Email to you to stop and you still continue to ship and bill me for things that I did not want.
29 September 2026
Reply from The Body Firm
We are sorry to hear about your experience and concerns, Kanikar. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback to our attention and will share it with the appropriate team for review. If you still need assistance with your account, please contact our Customer Care team at 1-800-262-7441, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.
Good products hard to cancel
I love the items but the process Its hard to csncel. I
And toooo expensive. Need more discounts.
28 September 2026
Amazing product.
Amazing product.. Been using for five years . Keeps my skin firm and smooth.. recommend using.. must be consistent.
29 September 2026
I did not intend to have a subscription…
I did not intend to have a subscription for the product. It’s very deceiving.
14 September 2026
Reply from The Body Firm
We're sorry to hear about your experience and concerns regarding subscription details. We can confirm that your account was successfully canceled and assure you that there will be no future shipments. If you still need assistance with your account, please contact our Customer Care team at 1-800-262-7441, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.
I called you twice to ask you not to…
I called you twice to ask you not to send more product until I called to order it. You just charged my account almost $200 that I did not have to invest with you!
If you do this again, I will tell my bank not to pay you and you will hear from my attorney!
This is not a threat, but I promise this in real time!
Jacquelyn Price
29 September 2026
Reply from The Body Firm
We are sorry to hear about your experience and concerns regarding subscription details, shipments, and billing, Jacquelyn. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback to our attention and will share it with the appropriate team for review. If you still need assistance with your account, please contact our Customer Care team at 1-800-262-7441, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.
I didn’t want more products especially…
I didn’t want more products especially for 200!!!
21 September 2026
Reply from The Body Firm
Thank you for sharing your feedback, Emily. Our pricing reflects the quality ingredients and thoughtful formulations behind our products, providing a premium skincare experience. Our Customer Care team is happy to help; please feel free to contact us at 1-800-262-7441, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.
A nice product with a scent and texture…
A nice product with a scent and texture that I'm not allergic to-I have to watch perfumes. It's helping my aging, too.
29 September 2026
Difficult to suspend or skip orders
While I love the product, I have found it very difficult to skip or suspend orders when my drawers are overflowing with moisturizers.
29 September 2026
Reply from The Body Firm
Thank you for sharing your feedback with us, Heather. We apologize that managing your delivery schedule and pausing shipments was not as smooth or simple as it should be. We are glad to hear how much you enjoy our line, and we want to help you manage your supply easily. Please keep in mind that you have full control over your account, giving you the flexibility to switch out items you no longer need, try something new, or adjust your shipment frequency to best suit your needs. Please feel free to contact us at 1-800-262-7441, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.
I love the eye moisturizers. especially the one that can be used as a mask.
Skin feels great. Redness on my face is much better. I am experiencing improvements from head to toes! Love the neck and face moisturizers.
29 September 2026
The product really works
The product really works. There are many products to choose from, so order the complete kit and decide which products u love. You can update your 3 month order as you wish and pay monthly.
29 September 2026
Happiness
I love the eye serum and the neck serum. I also love the body cream. Not so much the exfoliating scrubs!
I would like something for my lips.
29 September 2026
Worth the money
I don’t usually write these but this product is everything it says it is. My neck has improved at least 80% and my thigh cellulite when down from about 5 layer to just one. I’ve been on the products for about a year and will absolutely continue. I think I’ll be who I want to be by next summer! I recommend this product to everyone.
29 September 2026
I have been trying to cancel my…
I have been trying to cancel my subscription for at least six months I have made phone calls sent emails tried through the website, but I can’t manage to get my subscription canceled. If you actually read this message, please cancel my subscription.
Thank you,
Janine Brown
29 September 2026
Reply from The Body Firm
We are sorry to hear about your experience, Janine. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Body Firm and allowing us to be part of your skincare journey.
Wonderful products
Wonderful products. Customer service is awesome. Ty for my beauty products. ❤️❤️❤️
29 September 2026
Easy to Love
Love the products and the automatic sending before one runs out. So easy to add products, too. And, if you decide one product isn't for you, it's easy to cancel the item.
29 September 2026
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