Beware. Preying on vulnerable people with poor credit ratings promising to find loans . Go through the process to be told there are no loans available but you’ve unwittingly agreed to pay £19.99 p... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After taken payments for years, unable to get into email account. Finally managed to get into account, went to log in to credit perfect to find a warning saying account inactive. So not being able to... See more
This has happened so many times. Get re directed from god knows what websites onto here don’t even click or agree to anything and then I end up getting charged the dreaded £20 and now they want to tak... See more
Company replied
This company are a total disgrace, after signing up without realising I cancelled my account immediately. They still took 19.99 off me. After confirming my account was cancelled I have discovered to... See more
Company replied
Company details
Written by the company
Credit Perfect is your online personal finance manager. It allows you to manage and improve your credit report and score as well as access alternative credit providers that can provide loans or other credit, even though you may not have perfect credit rating or history. Features include: Credit Alerts, Access to Alternative Lenders, Credit Builder Credit Cards, Guides & Tools and Online Loan Brokerage.
Contact info
Glasshouse, Alderley Park, SK10 4ZE, Nether Alderley, United Kingdom
- www.creditperfect.co.uk
1.4
Bad
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
SCAMMER GET A PROPER JOB
Got told a lender had approved me through CUJ, got redirected to these then filled out their form to be sent an e-mail that was too big for my tablet and this is the only e-mail in my entire inbox which is like this. I have e-mailed to cancel any £19.99 subscription they are going to try and rip me off with and left this 1 star review because that's what this company is 1 star and a fake broker that is basically just a credit file for £19.99 a month and taking advantage of people with bad credit going through a bad time. Disgusting, your 5 star reviews are fake and half of them are called "customer" losers
19 March 2022
Reply from Creditperfect
We’re sorry to hear about your experience with Credit Perfect. We’d like to make things right and get some more feedback from you. If you’d like to get in touch you can email support@creditperfect.co.uk and we’ll be happy to chat to you. Just mention you’ve left a review when you contact us so we can help in the quickest way possible.
We appreciate the time you’ve taken to write a review, as this will help us improve our products and services.
Customer service was excellent
I noticed this unusual £19.99 transaction on my bank details after the 4th DD. I’m pretty sure that I didn’t sign up for this. I was frustrated but decided to get in touch with them via email. Joanna called me back after few days and she sorted me out.
I’m really impressed with the customer service that I received. Thanks
18 March 2022
Unprompted review
Reply from Creditperfect
Dear Abimbola, we’re sorry to hear you had a poor initial experience with Credit Perfect. Thank you for taking the time to call us and talk through what happened. We’re glad that we’ve been able to help you and you’ve now had a positive experience with us. If we can be of any help in the future, please do not hesitate to contact us. Many thanks, the Credit Perfect Team.
misunderstanding
a misunderstanding was sorted out swiftly and kindly by a customer service representative called Jo
16 March 2022
Unprompted review
Reply from Creditperfect
Dear Hohn,, we’re sorry to hear you had a poor initial experience with Credit Perfect. Thank you for taking the time to call us and talk through what happened. We’re glad that we’ve been able to help you and you’ve now had a positive experience with us. If we can be of any help in the future, please do not hesitate to contact us. Many thanks, the Credit Perfect Team.
Creditperfect is just a con
15 March 2022
Unprompted review
Reply from Creditperfect
We’re sorry to hear about your experience with Credit Perfect. We’d like to make things right and get some more feedback from you. If you’d like to get in touch you can email support@creditperfect.co.uk and we’ll be happy to chat to you. Just mention you’ve left a review when you contact us so we can help in the quickest way possible.
We appreciate the time you’ve taken to write a review, as this will help us improve our products and services.
You were very helpful in helping me…
You were very helpful in helping me sort my problem out
15 March 2022
Reply from Creditperfect
Dear Linda, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our customer service agent Rebecca. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.
The payment in error is being refunded.
Thank you Joana,
The call back was great. You are kind and helpful.
As soon as my money reaches the account. You will see different star rating.
11 March 2022
Unprompted review
Reply from Creditperfect
Dear Karim,, we’re sorry to hear you had a poor initial experience with Credit Perfect. Thank you for taking the time to call us and talk through what happened. We’re glad that we’ve been able to help you and you’ve now had a positive experience with us. If we can be of any help in the future, please do not hesitate to contact us. Many thanks, the Credit Perfect Team.
Very pleasant and professional lady!! Great
The lady I spoke to was very pleasant, kind and extremely professional. Very pleased with the service I was given and she also refunded my money to me as well. Thank you for a pleasant experience
10 March 2022
Reply from Creditperfect
Dear Jordan, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our customer service agent Josie. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.
They have stolen money from my account
They have stolen money from my account, and I want it back!
10 March 2022
Unprompted review
Reply from Creditperfect
Thanks for leaving a review for Credit Perfect. You may have come to us from a different website if you were searching for a loan recently. Credit Perfect is a credit broker with access to an alternative panel of lenders for both loans and credit cards, and you would have come to us if your original application didn’t find a loan match for you. If you’d like to get in touch you can email support@creditperfect.co.uk and we’ll be happy to chat to you. When you get in touch, just mention you’ve left a review so we can help in the quickest way possible.
We appreciate the time you’ve taken to write a review as this will help us improve our products and services. Many thanks, the Credit Perfect Team.
Total Jobs worths
Scammers taking 19.99 out my account today for trying to get a loan which I never got then get sent through on Google to credit perfect ain’t had no service from them they ask for bank account details so can verify who you are then take money out without permission Scumbags reported Don’t full prey to this animals
8 March 2022
Unprompted review
Reply from Creditperfect
Thanks for leaving a review for Credit Perfect. You may have come to us from a different website if you were searching for a loan recently. Credit Perfect is a credit broker with access to an alternative panel of lenders for both loans and credit cards, and you would have come to us if your original application didn’t find a loan match for you. If you’d like to get in touch you can email support@creditperfect.co.uk and we’ll be happy to chat to you. When you get in touch, just mention you’ve left a review so we can help in the quickest way possible.
We appreciate the time you’ve taken to write a review as this will help us improve our products and services. Many thanks, the Credit Perfect Team.
Reply from Creditperfect
Dear Stephen, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our customer service agent Josie. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.
Reply from Creditperfect
Dear Customer, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our customer service agent Dayle. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.
It's a scam I went for a loan what…
It's a scam I went for a loan what never got anyway I rang them up 4 weeks ago because I noticed they were trying to take money out of my bank 19.99 I never had it in so I rang them told them to cancel an just now tthey have took 19.99 of me only had that left don't use perfect credit it's a scam specially the loan service
4 March 2022
Unprompted review
Reply from Creditperfect
Thanks for leaving a review for Credit Perfect. You may have come to us from a different website if you were searching for a loan recently. Credit Perfect is a credit broker with access to an alternative panel of lenders for both loans and credit cards, and you would have come to us if your original application didn’t find a loan match for you. If you’d like to get in touch you can email support@creditperfect.co.uk and we’ll be happy to chat to you. When you get in touch, just mention you’ve left a review so we can help in the quickest way possible.
We appreciate the time you’ve taken to write a review as this will help us improve our products and services. Many thanks, the Credit Perfect Team.
Care to tell me how you have reviews…
Care to tell me how you have reviews outside of the uk?
I’ve submitted a case to FCA and CPA today.
2 March 2022
Unprompted review
Reply from Creditperfect
We’re sorry to hear about your experience with Credit Perfect. We’d like to make things right and get some more feedback from you. If you’d like to get in touch you can email support@creditperfect.co.uk and we’ll be happy to chat to you. Just mention you’ve left a review when you contact us so we can help in the quickest way possible.
We appreciate the time you’ve taken to write a review, as this will help us improve our products and services.
Very good on the phone
1 March 2022
Reply from Creditperfect
Dear C Edwards, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our customer service agent Joanna. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.
Thanks no concerns great help.
28 February 2022
Reply from Creditperfect
Thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily today. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.
Absolutely disgusting I've never heard…
Absolutely disgusting I've never heard of this company yet they have taken £19.99 from account today will report to fraud team immediately. Targeting disadvantaged people total scam artists.
25 February 2022
Unprompted review
Reply from Creditperfect
We’re very sorry to hear about your experience with Credit Perfect. We’d like to make things right and get some more feedback from you. If you’d like to get in touch you can email support@creditperfect.co.uk and we’ll be happy to chat to you. Just mention you’ve left a review when you contact us so we can help in the quickest way possible.
We appreciate the time you’ve taken to write a review, as this will help us improve our products and services.
Con artists in the truest form
Con artists in the truest form, never reply to your emails never call when they say they will take your money but couldn’t care less!
22 February 2022
Unprompted review
Reply from Creditperfect
We’re sorry to hear about your experience with Credit Perfect. We’d like to make things right and get some more feedback from you. If you’d like to get in touch you can email support@creditperfect.co.uk and we’ll be happy to chat to you. Just mention you’ve left a review when you contact us so we can help in the quickest way possible.
We appreciate the time you’ve taken to write a review, as this will help us improve our products and services.
Very helpful service.
16 February 2022
Reply from Creditperfect
Dear Shanie, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our customer service agent Dayle. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.
Reply from Creditperfect
Dear Customer, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our customer service agent Josie. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.
Scam when you apply for a loan
Scam when you apply for a loan, tickbox for a payment of 19.99 for credit score check. No invoice or details sent before they take the money from your account
15 February 2022
Reply from Creditperfect
Thanks for leaving a review for Credit Perfect. You may have come to us from a different website if you were searching for a loan recently. Credit Perfect is a credit broker with access to an alternative panel of lenders for both loans and credit cards, and you would have come to us if your original application didn’t find a loan match for you. If you’d like to get in touch you can email support@creditperfect.co.uk and we’ll be happy to chat to you. When you get in touch, just mention you’ve left a review so we can help in the quickest way possible.
We appreciate the time you’ve taken to write a review as this will help us improve our products and services. Many thanks, the Credit Perfect Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.