CreditNinja Reviews 

11,757
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,945 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the straightforward and easy application process, often receiving funds quickly, sometimes within hours. Many find the company reliable and trustworthy for urgent financial needs. People also appreciate the helpful customer service and easy payment management. However, some customers expressed dissatisfaction with high interest rates and costs. A few also reported receiving less than expected or encountering unhelpful customer service.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently praising the application process as... See more

Service

Clients share positive opinions on service, frequently highlighting the fast, friendly, and efficient... See more

Payment

Reviewers mention ambiguous feedback about payment, with many praising the ease and speed of receiving funds,... See more

Customer service

Customers had positive experiences with customer service, often praising the helpfulness and pleasantness of... See more

Price

Consumers find price to be a significant concern, with many reporting that interest rates are excessively... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was simple, questions were answered and even though it was after 5 on a Friday funds were available on Monday morning for our emergency. This is Marie C Miklas, please remove the name of Dianne R... See more

Rated 5 out of 5 stars

This is my third time using Credit Ninja, and they’ve always been great to work with. They’re a highly reputable company, and whenever I need help, I can actually talk to a real person, which makes... See more

Rated 5 out of 5 stars

CreditNinja application was easy to follow. I was approved for the desired amount. If you're needing a quick loan please don't hesitate to reach out now not later. Thank you CreditNinja! 😊

Rated 5 out of 5 stars

It was so simple and I was able to get the application done and loan completed in really no time at all. If you only make the minimum payment it is a significant expense but pay it off and then you av... See more


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant
  3. Loan Agency

About CreditNinja

Written by the company


CreditNinja installment loans gives you access to funds in a safe and timely manner. Our online request process allows you to apply for a personal loan from the comfort of your home. That means no more long bank forms or slow moving lines. Typically within one business day you'll receive confirmation of the approved funding to help take care of your financial strains.
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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(11,757)

2,024 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Although I am grateful for the loan, end the end it doesn’t really help because you can never pay it off by paying monthly payments.

Although I was granted a grateful for the loan. If peoples credit score isn’t good enough to qualify for a bank loan then that means it would be highly poor taste to charge incredibly high interest. When you take 200$ and only put 70$ to the interest it’s impossible to pay off the loan which puts people in debt even more. Ninja card should treat others like they would want to be treated. Being humble and generous goes a long way not usury. I have paid off my account and will not be using Ninja card again deleting my account now.

30 June 2026
Unprompted review
CreditNinja logo

Reply from CreditNinja

Dear Sherry,
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand how frustrating this must feel. Transparency and support are central to our lending process and we take concerns like yours seriously. At CreditNinja, we're committed to ensuring that all approved applicants have an opportunity to fully review all loan terms prior to signing, including information about the annual percentage rate (APR) and other fees. High-APR loans are not recommended as long-term financial solutions; your choice of a loan product should match your needs and ability to repay. We value your feedback and appreciate you sharing your experience. Feedback such as yours helps us improve our products and services. Unfortunately, we're unable to locate a record of communication under the information provided in your review. We'd really appreciate the opportunity to look into this further and assist you directly. Our friendly customer service team is available to answer questions at any time at (855) NINJA-01 ((855) 646-5201) or e-mail support@creditninja.com.

Rated 3 out of 5 stars

Easy to get loan

Easy to get loan. Ridiculous interest rates which make payments outrageous

30 June 2026
Unprompted review
CreditNinja logo

Reply from CreditNinja

Dear Laura Jacobs,
Thank you for taking the time to share your feedback. Feedback such as yours helps us improve our products and services. At CreditNInja, we're committed to ensuring that all approved applicants have an opportunity to fully review all loan terms prior to signing, including information about the annual percentage rate (APR) and other fees along with details about the applicable 3-day cancellation window. High-APR loans are not recommended as long-term financial solutions; your choice of a loan product should match your needs and ability to repay.
We do offer payment assistance and are happy to work with you to find a solution that fits your situation. Please feel free to reach out to our friendly customer service team directly so we can discuss the options available to you. Our friendly customer service team can be contacted at (855) NINJA-01 ((855) 646-5201) or via e-mail at support@creditninja.com.

Rated 5 out of 5 stars

Awesome Lender

The application was simple and fast. It took no time at all to get approved. My money was direct deposited in 5 hours of being approved. My payment is minimal and the service to get everything in order was fast and very knowledgeable.

29 June 2026
Unprompted review
Rated 1 out of 5 stars

Unsatisfied

I did not get approved for amount requested but was approved for a smaller amount but there was no way to decline the loan. It automatically approved. Now I'm stuck with two loans. Never again

29 June 2026
CreditNinja logo

Reply from CreditNinja

Dear Constance,
We’re sorry to hear you're feeling this way. Our goal is always to be transparent and supportive throughout the lending process. Our conditional loan offers are based on the preliminary information provided during the application. These offers do not yet account for additional factors reviewed during bank verification and full underwriting, such as verified income and ability to repay. Once all required information is reviewed, the final approved loan amount is determined using verified data. In some cases, this may result in a change from the original conditional offer. We apologize for any confusion this may have caused.
We're committed to ensuring all approved applicants have an opportunity to fully review all loan terms prior to signing, including information about the annual percentage rate (APR) and other fees along with details about the applicable 3-day cancellation window. High-APR loans are not recommended as long-term financial solutions; your choice of a loan product should match your needs and ability to repay. It’s important to note that you are still within your rescission period, which allows you time to review the terms and cancel if you choose. Our friendly customer service team is available to answer questions at any time, before and after signing. For further assistance, please call us at (855) NINJA-01 ((855) 646-5201) or e-mail support@creditninja.com.

Rated 1 out of 5 stars

Kept saying loan was approved and then…

Kept saying loan was approved and then computer glitch and it would be fixed in a few more days blah blah blah. This process went on longer then than a week. To many excuses dont have time for that. I went somewhere else. To bad for you,you list a good customer.

25 June 2026
CreditNinja logo

Reply from CreditNinja

Dear Gayla Lavender,
Thank you for reaching out and for your interest in our loan products. We’re sorry to hear that your experience did not meet your expectations. Transparency and customer support are central to our lending process, and we take concerns like yours seriously. For privacy and security reasons, we cannot discuss specific account details in a public forum. We’d love to discuss your concerns with you directly, as our goal is to ensure you have a positive experience with CreditNinja.
We're always willing to work with our customers to clarify any concerns. Please contact our friendly customer service team at (855) NINJA-01 ((855) 646-5201) or email support@creditninja.com for assistance.

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