CreateAutomation Reviews 

37
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We purchased a multi-zone Sonos system from Create Automation, but later realised our initial plan didn't quite match the setup we thought. Mark went above and beyond to help us reassess our needs. Th... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend Create Automation enough. Having spent months researching for the right audio multi room setup I settled on a Sonos package and found Create Automation to be by far the best value. M... See more

Company replied

Rated 5 out of 5 stars

We ordered ceiling speakers, amp and cable. Ordering process was easy and delivery was quick. We didn’t install the speakers for several months and when we did, there was an issue with one of the plug... See more

Company replied

Rated 5 out of 5 stars

I made contact with CreateAutomation via the online chat portal initially after seeing the Sonos product I was after advertised on their site. I must admit I’d purchased it within 5 minutes of chat... See more

Company replied

Company details

Information provided by various external sources

Create Automation are a leading Smart Home Technology supply and installation company. With a vast range of products from iPod docks to Home Cinema systems.


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4.6

Excellent

TrustScore 4.5 out of 5

37 reviews

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No recent history of asking for reviews

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4.6

All reviews

(37)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was lucky to have been put in touch…

I was lucky to have been put in touch with Create Automation to provide me with what I would describe as the highest quality system (Sonos) for mt recently renovated house in London.
It was a pleasure to communicate by email and by phone with Mark Smith who is a real expert in his field and was able to provide me with all the information I needed about Sonos and its advanced technology. Mark emailed me very efficiently on a Monday morning after I tried on the Sunday evening to use their Chat service which I was not expecting anyone to answer that late on a Sunday evening, to ensure I had what I needed immediately. I cannot recommend Create Automation enough to anyone who is seeking high standards of customer care.

3 February 2025
Unprompted review
Rated 5 out of 5 stars

Such a great company…

Such a great company and fantastic aftercare. Absolutely recommend. Go above and beyond.

30 January 2025
Unprompted review
CreateAutomation logo

Reply from CreateAutomation

Thank you so much for your kind words! Going above and beyond for our customers is what we strive for, and your recommendation means the world to us

Rated 5 out of 5 stars

5 Star service

5 Star service, the chat, product, price and delivery time all first class. So glad I found CREATE Automation. Will defiantly use again.

8 November 2023
Unprompted review
CreateAutomation logo

Reply from CreateAutomation

Glad we could help and great to hear you were happy with our service !

Rated 5 out of 5 stars

The team at CreateAutomation were able…

The team at CreateAutomation were able to provide me with the right products at a great price to support me in my continuous improvement project. The team were always prompt with a response with any enquiries I had and delivery was extremely quick. I would definitely recommend using CreateAutomation.

4 September 2023
Unprompted review
Rated 5 out of 5 stars

Quick & easy to deal with.

Fantastic knowledge & customer service. Best prices around for Sonos packages, Mark even added additional speaker cable for no extra cost. Can't wait to take delivery and get it all installed.

Thanks CREATE Automation.

18 September 2023
Unprompted review
Rated 5 out of 5 stars

Fixed my gate in 48 hours

I called out another gate repair company who charged me £430 to tell me that my Doorbird unit had failed. At these prices I decided not to ask them to replace it. Instead I contacted Mark who supplied the complete Doorbird unit at a reasonable price, delivered it the next day and provided advice about how to fit it. And everything worked!

19 May 2023
Unprompted review
CreateAutomation logo

Reply from CreateAutomation

Glad we could help and great to hear the install went well !

Rated 5 out of 5 stars

Doorbird Intercoms

We have ordered various items and have received them promptly, if we have had any technical issues there has always been some one on hand to discuss these.

5 December 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic company & great service

Fantastic company & great service, very helpful on product knowledge when speaking on the phone placed an order & equipment arrived within 48hrs excellent service.

14 September 2022
Unprompted review
Rated 1 out of 5 stars

Cancelled order then jacked up price

Purchased a psm120 couple of weeks ago for my home audio system cost £120. Came back to me saying they did not have stock and refunded me. They are now selling the item for £240.
For the record they're being sold on eBay for £197.
My advice, avoid buying anything from them.

6 September 2022
Unprompted review
CreateAutomation logo

Reply from CreateAutomation

Hi James, apologies for the cancellation of your order due to stocking issues. Unfortunately Systemline have subsequently raised the price of the PSM120. If you had contacted us directly we would of been happy to beat the eBAY price for you.

Rated 5 out of 5 stars

5 Stars

Fantastic service, great choice and very knowledge about the products. Highly recommended.

29 July 2020
Unprompted review

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