Very affordable prices, the shopping experience wasn’t too difficult although the website was packed and lagging Everything was well organized I haven’t received my order yet so I can’t speak about... See more
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Fair prices , quality / material as described on the website , they usually send products out quick too . It's great you can buy separately tops and bars themself , different thickness and size jewell... See more
All my piercings are from Crazy Factory. Never had issues with them. Quality material, fast shipping! Im very pleased with Crazy Factory services.
Easy online process and transaction… products are clear with all the info you need about them, to make your decision. Great range of jewellery, quick despatch. Thank you Crazy Factory.
Company details
Written by the company
From the latest trends to timeless classics, we have a huge selection of piercings and fashion jewellery at unbeatable prices. How? We skip all the middlemen to deliver straight from the Factory - and pass these savings on to you! With more than 7 million customers from over 100 countries, Crazy Factory is the world's number one piercing shop!
Crazy Factory - The best piercings you can buy for less!
Written by the company
- DO IT YOUR WAY!
- You’re unique, you’ve got your own style. You dress the way you want to. Find the perfect piercings and jewellery for you in our shop. We offer a huge variety, high quality and stunning factory prices.
- The choice is yours.
- We offer the latest trends, extraordinary highlights and a huge variety of more than 80.000 products! Available in all kinds of colours, varieties and sizes. We also produce more than 2000 new items every year, in order to be up to date all the time.
- Quality you know you can trust.
- We only offer items of verified quality. Our large quality assurance team ensures that you’ll only receive fully functional products. And if something does go wrong, our customer support team will definitely be happy to assist you.
FREE SHIPPING!
Free shipping on orders over €29
Order more, pay less! For all orders over €29, we ship for free no matter where you are in the world. Crazy or what?
Contact info
The World's Nr. 1 Piercing Shop
4.2
Great
88K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great quality jewellery and amazing and…
Great quality jewellery and amazing and kind customer service🫶🏻
18 September 2026
Unprompted review
Always happy shopping here
26 June 2026
Easy website to use ,great selection
Easy website to use ,great selection, easy to save and order,easy payment process,quick delivery , highly recommend
17 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Order taking way too long
Order taking way too long, no response, no updates about delivery
25 August 2026
Reply from Crazy Factory
Hello Ena,
Thank you for taking the time to evaluate your purchase from Crazy Factory through Trustpilot. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible.
Please be sure to mention that you’ve already contacted us through Trustpilot so that no important details are overlooked. The best thing you can do is to put „Trustpilot“ in the subject line.
If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one.
Best regards,
Crazy Factory Support
Always perfect and nice
Always perfect and nice, fast delivery and perfect quality ;)
15 September 2026
Mediocre quality goods
Mediocre quality goods. Additionally, you have to pay shipping costs to return items, even though the description on the website is simply incorrect. You are better off buying from a Chinese site. UPDATE: Even after the response below they still say I need to pay for the return costs which are almost as much as the items I want to return.
14 September 2026
Unprompted review
Reply from Crazy Factory
Hello Pascal,
Thank you for taking the time to evaluate your purchase from Crazy Factory through Trustpilot. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible.
Please be sure to mention that you’ve already contacted us through Trustpilot so that no important details are overlooked. The best thing you can do is to put „Trustpilot“ in the subject line.
If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one.
Best regards,
Crazy Factory Support
I always buy my tragus and helix…
I always buy my tragus and helix earrings from crazy factory because I can choose the right size ,
Would recommend crazy Factory every time
14 September 2026
Perfect !!!
14 September 2026
amazing shop, bad mobile app
very amazing selection, helpful
filtering, however the app lags a lot and every time you click on a product to view it then go back, you get sent to the top of the page so you have to scroll all the way back down to where you were, which is kind of frustrating. (on mobile).
11 September 2026
great website
Forgot to change shipping address and only changed billing address but the website caught on immediately.
8 September 2026
Price was really good
Price was really good. For what I've tried, experienced and seen, the quality seems to be also really good. However it would be appreciated to have more jnformation of whearther when the order is supposed to arrive or if not to have something where it can be seen where our order is or a order folllower system.
26 August 2026
5*. Fast delivery.
18 December 2025
Works for me!
Works for me!
I have ordered a few times from CF and have never been disappointed. Great quality, fair prices, reliable delivery. Win!
6 September 2026
Super great service and delevery!
5 September 2026
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