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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, most reviewers were let down by their experience overall. Many people found the website difficult to use, as legitimate posts were frequently removed or flagged without clear reasons. Customers often encountered problematic listings, leading to concerns about the platform's moderation. Reviewers also reported that paid advertisements were removed or ghosted, and some faced unexpected auto-charges. Many feel the site is now largely ineffective, yielding poor results for their postings compared to other platforms. However, some customers noted that the platform was once a valuable resource for advertising and finding items.

What people talk about most

Website

Reviewers mention significant dissatisfaction with the website, frequently describing it as unhelpful and... See more

Social media

People report negative experiences with social media, citing issues with scams, improper posts, and content... See more

Product

Users describe ambiguous interactions with the product, with some reviewers expressing frustration over... See more

Payment

Customers had negative experiences with payment, with many reporting issues where they paid for services like... See more

Marketing

Consumers find marketing to be a negative experience, with many reporting that their legitimate ads were... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I tried ot post an item for sale , It quipmentl to smoke weed from safely It was ok in November of 2024 but now it isn't , and they removed the 2024 posting That is censoring in my opinion They rem... See more

Rated 1 out of 5 stars

I have been a Craigslist consumer for many years. Craigslist can be helpful and provide you with information. But now that I am 39 and looking for a job I am facing discrimination. Craigslist posted a... See more

Rated 1 out of 5 stars

If you need to post anything for any reason, don't bother. Without any rhyme or reason they will ban the most trivial things. No one to reach out to for answers. Posted an ad looking for an artist... See more

Rated 1 out of 5 stars

Craigslist absolutely sucks now. It used to be a good site but their bots or employees delete your posts if you post in other cities. I have some extremely unique material that is hard to come by in... See more


Company details

  1. Search Engine Company
  2. Internet Marketing Service
  3. Media Company
  4. Online Marketing Agency

Information provided by various external sources

craigslist provides local classifieds and forums for jobs, housing, for sale, personals, services, local community, and events


Contact info

1.2

Bad

TrustScore 1 out of 5

427 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.2

All reviews

(427)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Not what it used to be

If Craigslist wants to avoid certain kinds of posts, they should say rather than arbitrarily removing posts. I appreciate getting a refund after I sent them two emails

1 May 2025
Unprompted review
Rated 1 out of 5 stars

I don’t know why Craigslist deletes my…

I don’t know why Craigslist deletes my post before it is ever posted! I don’t know why they allow nasty nude people and other vulgar things to be posted and all I am just trying to be a good citizen and find some (rescued from being killed) baby raccoons new homes because I can’t keep them! …I know it is Craigslist deleting my add Every time I create the post, it is deleted before it gets posted!!

I live where we are allowed to own raccoons!

I’m going to get them new homes whether Craigslist helps me or not!!!

29 April 2025
Unprompted review
Rated 1 out of 5 stars

I have opened a craigslist account more…

I have opened a craigslist account more than once because they do not show my listings and honestly it's not fair and makes me feel discrimated against because other people in my community get to have their postings seen. I have not done anything wrong to violate their rules and it makes no sense other than discrimination/ bullying! I ass well as my entire family are done with craigslist and have gone to other means of buying/selling that are reasonable regarding the way people are treated

24 April 2025
Unprompted review
Rated 1 out of 5 stars

I think I have figured out why all my…

I think I have figured out why all my posts are getting flagged/removed. If you have one posting that gets removed, all future posting shall be removed despite the content. It's done automatically.

22 March 2025
Unprompted review
Rated 1 out of 5 stars

Stealing from posters

Made a posting, we're one of the least shady companies to use Craigslist: our posting was flagged and removed, yet no refund. This company is now a complete scam. Literal thieves

12 March 2025
Unprompted review
Rated 1 out of 5 stars

OMG - What happened to CL?

I remember years and years back when Craigslist was on everyone's bookmark bar for one thing or another. Of course, it must have lost something because I haven't used it since way back when and haven't really heard much about it in forever. Anyway, we were looking for a puppy and someone suggested rescues from pet organizations and also Craigslist ... but WAIT! WHAT rescue pups???

It is a BREEDING ground (pardon the pun) for DOZENS of disreputable home breeders who I guess are making a killing with DOZENS of ads a day for DOZENS of different breeds at prices ranging from $500 to $5k. Before Valentine's day I guess the breeders went into a breeding frenzy and the number of puppies was just insane.

HOW can CL allow this? They are actively contributing to the awful overpopulation of animals and keeping valid rescued dogs from finding homes. I guess others agree, because ads do get "flagged" left and right ... but the breeders just post again.

It's so sad for all those dogs and cats (and other animals), and also sad that Craigslist is apparently a willing tool to it.

3 March 2025
Unprompted review
Rated 1 out of 5 stars

Craigslist blocks posts with no…

Craigslist blocks posts with no recourse and leaves you hanging, without even notifying you what the problem is. It's infuriating. Like EBAY they will go the way of the dinosaur due to unprofessional business practices.

2 March 2025
Unprompted review
Rated 1 out of 5 stars

Scammers Paradise

I listed an RV and immediately started getting scammed and multiple times. This is a very unsafe place to sell and I will never list on this site again. This site needs to do better to ensure the safety of users. I was shocked at how it's changed over the years!

26 February 2025
Unprompted review
Rated 1 out of 5 stars

Good for a few years, then suddenly bad

Have been using CL for a few years and it has really helped me connect with some folks during the pandemic and beyond. But lately, there are trolls flagging posts for no great reason. Or if there is an understandable reason, there are not helping. It's almost as if a bunch of 12 year old boys with no social skills have taken over. If their persistence continues, the site will soon be unusable.

16 February 2025
Unprompted review
Rated 1 out of 5 stars

Website Liars…

I tried to post my puppies on Craigslist for rehoming and I was red flagged immediately. I didn't break any of their rules. They say no selling animals and they left a post on there saying dog for sale. There is something not right with this website.

7 February 2025
Unprompted review
Rated 1 out of 5 stars

CL is out of control with flagging…

CL is out of control with flagging everything. I am posting a legit post and I get flagged immediately, easy to do when they hide behind a computer or have AI doing it. A cesspool that is for sure!!

4 February 2025
Unprompted review
Rated 1 out of 5 stars

Well I tired to place another add on…

Well I tired to place another add on Craigslist it was immediately flagged for removal. I am a legitimate person just looking for a room to rent in Dandridge, Tennessee. The scammers can post adds on Craigslist and they never get flagged. My best advice is stay away from Craigslist

29 January 2025
Unprompted review
Rated 1 out of 5 stars

Craigslist is an absolute cesspool

Craigslist is an absolute cesspool of OVERPOSTERS and flaggers. You can't send any complaints about the overposters because they do absolutely nothing about it. Posts get flagged for no reason or someone doesn't get the deal they want so they flag your post. Complete joke. I don't even know how this is still up and running.... Hopefully it will go down as fast as CNN is 👍👍

24 January 2025
Unprompted review
Rated 1 out of 5 stars

Went by guidelines and still taking my…

Went by guidelines and still taking my post down. But scammers are using it. Cause I am flooded with scams now. They remove legit post but not the scammers. So if you want to run a scam this is the site for you. If you are legit...NEVER USE IT.

21 January 2025
Unprompted review
Rated 1 out of 5 stars

If I could give this so-called company…

If I could give this so-called company a Zero I would have done so today. Very disorganized and they should close their doors to be honest. Many others had negative experiences with them. My advice is don't waste your time with craigslist, its a complete JOKE!

2 January 2025
Unprompted review
Rated 1 out of 5 stars

AWFUL

AWFUL, KEEPS REMOVING MY POSTS. MOST ARE POSTS THAT I PREVIOUSLY USED AND THEN TRIED MAKING A NEW POST AND THAT'S REMOVED ALSO. THE INSTRUCTIONS ARE IMPOSSIBLE; THE "START NEW THREAD" DOESN'T WORK WHEN TRYING TO INQUIRE IN THE FORUM. GARBAGE

5 December 2024
Unprompted review
Rated 1 out of 5 stars

Craigslist states NO PORN and Pet Sales?

First CL states NO PORN, NO Prostitution, NOTHING SEXUAL BUT it in their postings.

They also state NO PET SALES but you can REHOME for under about $150.00.

NO STUD SERVICE and their rules and regulations go on and on.

So months ago I sent them an message on their site, yet still the ads go on and on. So I started FLAGGING those ads along with others and tonight, December 6, 2024 CRAIGSLIST BLOCKED ME for FLAGGING postings they should have cut off because many have been up for weeks and months yet, Craigslist does nothing, but they blocked me?

Maybe they should be paying us for the job they are NOT DOING!

6 December 2024
Unprompted review

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