Craig Atkinson Removals Reviews 229

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and efficiency, making the moving process smooth and stress-free. The service is frequently highlighted as excellent, with many people appreciating the meticulous care taken with their belongings, including careful packing, dismantling, and reassembling of furniture. Reviewers are particularly impressed with the team's hard work, punctuality, and willingness to go above and beyond to ensure a positive moving experience. However, some customers noted instances where the move took longer than initially planned, leading to a later departure from their old house.

What people talk about most

Staff

Consumers find staff to be exceptionally positive, consistently praising their professionalism, friendliness,... See more

Service

People report positive experiences with service, consistently highlighting the efficiency, professionalism,... See more

Product

Users describe positive interactions with the product, highlighting the usefulness of items like wardrobe... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Craig's team of Andy and Kieron facilitated our house move yesterday. They were friendly, timely and professional, even when they had two heavy settees to carry up two flights of stairs! We would defi... See more

Rated 5 out of 5 stars

Really Impressed by how these guys dealt with changes, an unexpected 9 months delay between moving out and moving in and then a long drive for the final delivery. Best thing about Craig Atkinson Remo... See more

Rated 5 out of 5 stars

Excellent service from Craig, Jodie and their team. They safely packed and stored our belongings for us for over 12M and then delivered them all to us when our new house was ready. Nothing was too mu... See more

Rated 5 out of 5 stars

Our move was drawn out affair with constantly changing removal dates. Fortunately I had taken insurance out to protect our move as suggested by Craig. Throughout the process Jodie showed great patienc... See more


Company details

  1. Shipping Company

Written by the company

Here at Craig Atkinson removals we provide a stress free home removal service. Whether you need to move locally or nationally we have various different options to suit your budget. We have been in the industry collectively for 15 Years. With the experience we hold we can almost guarantee that the service we provide will ensure that moving day will run as smoothly as physically possible. Some of the services we offer are as follows: - Home Removals local - Home Removals national - Free estimates (requires home visit) - Full or part packing service - Boxes supplied (new or used) - Dismantle and assembly service - Store pickups - Small storage solutions We have full insurance for hire and reward , goods in transit (up to the value of £10000), public liability insurance (up to the value of £1m) Our vehicles are fully equipped with protective transit blankets, strapping and webbing to ensure your goods are looked after as they was our own. Rest assured from the moment you call our office to the last box going into your new home, we will maintain a professional and friendly service throughout - you will not be disappointed. Thanks for reading, Craig Atkinson Removals Ltd


Contact info

4.9

Excellent

TrustScore 5 out of 5

229 reviews

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Rated 5 out of 5 stars

An experienced team with great customer care

Moving house is known to be a stressful time but Craig,Jodie and their team gave us confidence that all would go well.
They helped us through a difficult time always responding to the constant changing of removal date with advice and a calm approach. We cannot thank them enough and would highly recommend their service. The removal day went well thanks to them. The team on the day were very professional and worked hard taking care of all our furniture and many boxes.Exhausting work on a hot day. Well done .

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Small 1 bed removal

Craig Atkinson removals moved my elderly mum on Tuesday this week. She was worried about the move but the team made this completely stress-free. The lads were professional but friendly and worked really hard. They added a couple of small bits that mum had forgotten to put on the inventory and couldn't have been nicer. The whole process from initial inquiry, ongoing contact, right up to the end of the moving process was streamlined, efficient and professional but with a really relaxed friendly vibe. Nothing was too much trouble. Would absolutely 100% recommend Craig Atkinson removals. Special shout out to Mark and Jamie, thank you guys, you were brilliant.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. The terms are clear, and the 24/7 WhatsApp communication was very handy for the few specific questions I had when moving day approached. We were also supplied with a good number of high quality boxes and tape delivered to our house.
On the moving day itself the team of Mark, Corey and Baz were faultless. Our furniture and possessions were carefully, efficiently and methodically loaded into the vans, and taken to the right rooms at our new home. The wardrobe crates were extremely useful, and the bed being dismantled and reassembled was a lovely touch.
What is inevitably a stressful day with agents and solicitors was made far less stressful via the team's professionalism, friendliness, patience and good humour. It's not just a house moving service, it's well though-out support system for every stage of our move. We are extremely satisfied with Craig Atkinson Removals.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

these guys were very professional in…

these guys were very professional in their work, polite and friendly manner throughout my move all worked hard and even though they had to climb a 16 step stairway to my flat they finished the job, a credit to the company.

2 May 2026
Unprompted review
Rated 5 out of 5 stars

House move…

Craig's team of Andy and Kieron facilitated our house move yesterday. They were friendly, timely and professional, even when they had two heavy settees to carry up two flights of stairs! We would definitely recommend this company to anyone moving house.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Stop searching book them

Second time I’ve used Craig Atkinson and I couldn’t recommend them more highly. From quote to booking to moving day they are first class. The teams are friendly hard working and so respectful of your belongings. This move Mark and Lee helped me move, top drawer.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Could not be happier with the team at…

Could not be happier with the team at Craig Atkinson’s, this is our third move with them and every time we couldn’t ask for more.

Steve and Curt we friendly, helpful, fast and yet also relaxed as we do a double stop move. Superstars

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Had a great experience with Craig and team

Had a great experience with the team during our move. Competitively priced, the master bed being dismantled and rebuilt was a nice bonus! The van was expertly packed, the guys very professional and nothing was to much trouble. I would highly recommend them to anyone looking to move.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! Craig’s team arrived promptly and well prepared. They worked hared, whilst being cheerful, efficient and highly professional. I have no hesitation in recommending them.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic removals company

From quote to move day, Craig Atkinson removals have been fantastic to deal with. Craig travelled to my house to do an in person quote and immediately reassured me about any of my concerns. The team kept in touch with me throughout the legal process (which was lengthy) answered any questions and were able to assist me on completion day.

Mark and Jamie arrived on time, they were friendly, had good humour, polite and worked incredibly well as a team. Nothing was too much trouble, everything was handled with care and they completely took the stress out of the day. They are an asset to the team and I am thankful I came across Craig Atkinson and chose them as my removals company. I would recommend them without hesitation, a dependable company that are second to none, where you get value for money. Thank you!

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Try this company before any other

Without question, the best removals company I've ever experienced.
From being hugely let down by a van hire company at less than a day's notice, our subsequent experience with Craig and the team was exquisite.
Everything was arranged, quoted, and resolved within minutes.
The removal was incredibly quick, in addition to delivery off mainland. They kept in touch and reassured us throughout.
100% rating. 5 star service.
I definitely recommend speaking with them before looking anywhere else.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

First Class Company

Craig's removal men, Andy and Cory were an absolute credit to the Company and themselves. Nothing was too much trouble: they took exceptional care of some large pieces of furniture and handled everything like it was their own property. I would not hesitate to use them in the future to move any furniture or property.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and communication

Excellent service and communication, nothing left to worry about, everything explained well and timely.
The removals team are very efficient and friendly, great bunch of guys, even with considerable delays they carried on without complaint.
Cant fault them…

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Complete Excellence

From the first contact we had with Craig, he was professional, knowledgeable and without doubt gave us complete confidence in his service. We then met his team who are equally excellent.
The communications we received leading up to moving day during and beyond have been second to none. Every aspect was considered and carried out. The day itself was completely under control and every care was taken with all our possessions. We were provided with boxes, tape and wrapping and a collection of these afterward.
I will recommend Craig and the team to everyone I know and cannot praise them all highly enough. They have restored my faith in customer service excellence.
We appreciate you all and thank you very very much.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

From Burnley to London and back again!

Andrew the driver had a mammoth task of collecting large items from several businesses in Burnley before heading down to the Houses of Parliament, which has a very strict and somewhat complicated system, involving screening an hour away from it. Nothing was too much trouble, he dealt with the curveballs professionally and all the businesses highly rated him. Very efficient and trustworthy.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Craig’s team are absolutely amazing

Craig’s team are absolutely amazing, from start to finish. The whole team were professional in every way. They kept us reassured, calm and made us laugh throughout the whole process, Thank you lads,
you are the best

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Top lads great removal firm.

Lee and Jamie were my removal team. Have to say they were absolutely fantastic. Such friendly lads who looked after my belongings so well and packed the van with extreme care and the expertise and skill in getting everything in and secured was fantastic. They got everything into my new house without a hitch and when the “independent” woman in me couldn’t get the feet screwed on my couch they did it for me. They couldn’t do enough. Such polite and helpful lads. If I was to move again (which I’m not planning on doing) I would absolutely use Craig Atkinson again and request Jamie and Lee specifically. If you are considering using this firm then I would say do.

29 January 2026
Unprompted review

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