Craft and Canvas Reviews 25

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I always go into Craft and Canvas when I visit Hebden Bridge. I like to see what new stock they have, but especially the knitting and crochet books. Abbie works at the weekend and she always greets... See more

Company replied

Rated 5 out of 5 stars

Craft and Canvas stock a really thorough range of products, from leading brands. I discovered new products alongside those I know and love. The shop is also comprehensively laid out so browsing is a... See more

Company replied

Rated 5 out of 5 stars

I purchased liquid charcoal for drawing. A couple of days later, I received a notification from Royal Mail that my parcel had been delivered, and the photograph had a signature, but it wasn't mine, ev... See more

Company replied

Rated 5 out of 5 stars

I love crafting so it’s great to have such a lovely local shop to buy from. Great to support local business and I would always check stock here before buying elsewhere

Company replied

Company details

  1. Art Supply Store

Written by the company

Craft and Canvas is a hub for all things creative, offering a wide range of arts and crafts supplies for enthusiasts of all skill levels. Our store features a diverse selection of quality materials such as paint, brushes, canvases, and more. Whether you're an experienced artist or just starting out, we have everything you need to bring your artistic vision to life. Explore our collection of products and unleash your creativity with Craft and Canvas. Find inspiration, tools, and guidance to help you craft unique masterpieces. Discover your artistic potential with Craft and Canvas today!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

25 reviews

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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Love seeing Abbie on a weekend

I always go into Craft and Canvas when I visit Hebden Bridge. I like to see what new stock they have, but especially the knitting and crochet books.
Abbie works at the weekend and she always greets us with a smile and a cheery hello. The service is always great and the array of craft stock gives plenty of choice.
Great to see you, Abbie - as always.

7 June 2026
Unprompted review
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Reply from Craft and Canvas

Thank you for such a lovely review. Abby will be delighted to read this — a cheery weekend welcome is exactly what we hope for, and it’s good to know it makes a difference.

We’re glad the knitting and crochet books keep drawing you back. We try to keep the shelves interesting, so it’s nice to know the browsing is rewarded.

See you on your next visit to Hebden Bridge! 😀

Rated 5 out of 5 stars

Unbelievable customer service, great communication, best price

I purchased liquid charcoal for drawing. A couple of days later, I received a notification from Royal Mail that my parcel had been delivered, and the photograph had a signature, but it wasn't mine, even though it hadn't arrived. I emailed about it to the manager, Greg, who immediately determined that the parcel had been lost. The next day, he informed me that he had sent me a second package. I hope Craft and Canvas received the £20 insurance from Royal Mail for the lost parcel. I haven't encountered such a friendly company and such excellent service in a long time. This is now my favorite company, and I intend to only buy my painting materials here in the future.

8 May 2026
Unprompted review
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Reply from Craft and Canvas

Hi Val, Thanks for the lovely review and your patience whilst we got the various delivery companies to deliver it to the right address. We hope you love the liquid charcoal!

Rated 5 out of 5 stars

Excellent product range and great service

Craft and Canvas stock a really thorough range of products, from leading brands. I discovered new products alongside those I know and love.
The shop is also comprehensively laid out so browsing is a very pleasant experience. The service is great - friendly and informative. Don't miss this if you're in Hebden Bridge and love your visual arts. It is one of those special art retailers where you leave feeling inspired to pick up a brush as soon as you get home.

6 May 2026
Unprompted review
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Reply from Craft and Canvas

Hi Jo, thank you for your lovely review, we are humbled. Best regards, the Craft and Canvas team.

Rated 5 out of 5 stars

Crafting paradise

I love crafting so it’s great to have such a lovely local shop to buy from. Great to support local business and I would always check stock here before buying elsewhere

7 April 2026
Unprompted review
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Reply from Craft and Canvas

Hi Cheryl, thank you so much for your review and your support. We appreciate the time you have taken to review us.

Rated 5 out of 5 stars

Lovely company to deal with

Lovely company to deal with. Great range of products, speedy delivery and human and personable to deal with - a rare delight!

1 April 2026
Unprompted review
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Reply from Craft and Canvas

Thank you so much for your lovely review and glad you were pleased with our service.

Rated 5 out of 5 stars

Nice personal touch

Fast delivery. Very good packaging with appropriate material to protect a delicate yarn. Really nice to receive a hand written note

25 February 2026
Unprompted review
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Reply from Craft and Canvas

Hi Hannah, Thank you for your lovely review and glad it all arrived in good condition.

Rated 5 out of 5 stars

Great service and friendly staff

Great service and friendly staff. Will be making making purchases from Craft and Canvas again!!

20 January 2026
Unprompted review
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Reply from Craft and Canvas

Thanks for your review Matthew, so pleased you were happy with your order.

Rated 5 out of 5 stars

Wonderful owner and staff

Wonderful owner and staff. Friendly and knowledgable . Great shop and will always order in for you. So needed in Hebden bridge. Happy it’s available to walk to and shop local.

25 September 2025
Unprompted review
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Reply from Craft and Canvas

Hi Lynn, Thanks for your lovely review!

Rated 5 out of 5 stars

Great!

Greg was great. I was not sure how to hang my art work, Greg had advice and all the things I needed. Thanks to Craft and Canvas my art works looked well presented for my open studio.

25 September 2025
Unprompted review
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Reply from Craft and Canvas

Hi Aeisha, thanks for your review and that your open studio went well.

Rated 5 out of 5 stars

Brilliant

Brilliant! My daughter is very happy. Very quick delivery. I had a question. I emailed , got a reply straight away. Thank you for the great service.

26 July 2025
Unprompted review
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Reply from Craft and Canvas

Aww thanks for the lovely review Kathy and we are so pleased your daughter liked it. Always happy to help.

Rated 5 out of 5 stars

Amazing company

Amazing company, my order was sent the same day I placed it. Same price as big corporates and much nicer to support small businesses like Craft & Canvas

19 July 2025
Unprompted review
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Reply from Craft and Canvas

Thank you for your lovely review. So pleased we met your expectations.

Rated 5 out of 5 stars

Excellent

Excellent, knowledgeable people. Gorgeous selection of products, a much nicer experience than buying online.

11 May 2025
Unprompted review
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Reply from Craft and Canvas

Thank you so much for the review, as a small businesses its much appreciated

Rated 5 out of 5 stars

Always very helpful and friendly

Always very helpful and friendly. Greg will go the extra mile to ensure you get the materials you need.

22 May 2025
Unprompted review
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Reply from Craft and Canvas

Thank you so much for taking the time to share your experience! We're delighted to hear that we provided good service. Going the extra mile for our customers is exactly what we strive for, and it's wonderful to know that we helped ensure you got everything you needed. We appreciate your business and look forward to helping you again in the future!

Rated 5 out of 5 stars

Great little shop with lots of stock…

Great little shop with lots of stock and super- friendly service.

23 May 2025
Unprompted review
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Reply from Craft and Canvas

Thank you for the lovely review! We're thrilled you found us well-stocked with friendly service. Your feedback means a lot to us, and we hope to see you again soon!

Rated 5 out of 5 stars

Helpful and informative

Helpful and informative. Friendly and willing to take time to help.

26 February 2025
Unprompted review
Craft and Canvas logo

Reply from Craft and Canvas

Thank you for your kind review! We're so glad you found our team helpful. We appreciate your business and look forward to assisting you again!

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