Excellent customer service - I was a bit worried that the answerphone mentioned November opening hours - had Coyoti gone under in the pandemic ? No ! A reassuring phone call let me know my parcel was... See more
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Can't recommend Simon and his team at Coyoti highly enough. My wife and I booked in for ski boot fitting and custom footbeds and were really impressed by the knowledgeable and professional service we... See more
Just purchased a Tahe Breeze Paddle. I'd search a number of outlets and Coyoti was the most attractively priced. However, free p&p only extended to mainland UK so this offset my saving and I had... See more
Company replied
Very good customer service and prices. When I paid for my item to be delivered next day and it arrived a few days later; I queried this and was immediately given a delivery refund. Item was exactly wh... See more
Company details
Information provided by various external sources
We have established a reputation for outstanding customer service, a premium ski and snowboard boot fitting service and an excellent in store ski and snowboarding tuning and repairs work shop. Our aim has always been to provide our customers with the very best products, product knowledge and customer service, we have an extensive range of ski and snowboarding equipment something for all budgets, packed with exceptional features to maximise your ability. You can be assured we cover every base when it comes to your ski and snowboard needs.
Contact info
North Road, CF71 7DF, Cowbridge, United Kingdom
- 01446775778
- info@coyoti.com
- www.coyoti.com
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Excellent experience of choosing ski boots
Personalised service with clear expertise. Simple and effective advice on how to choose, break in, and correctly wear ski boots. Good selection of stock in store. Can't fault my experience, would definitely return.
What an great shop with amazing staff......
I recently bought a new pair of Snowboard Boots from Coyote and Amy who works there could not have been more helpful and indeed allowed me as much time as I needed to decide which ones to buy. I even went past their closing time but there was absolutely no pressure. Thank you Coyote and indeed I am on my way back there today to buy a new board and bindings.
Cant remember the young girls name,but…
Cant remember the young girls name,but she was excellent,very helpful and interested,very welcoming and professional.
The other staff were very pleasant and helpful as well
Great team of people and would def go back and recommend
Brilliant service
Brilliant service, speedy delivery and courteous service when exchange requested. Personalised response from an individual person.
Great service
Great service, unfortunately the ski trousers I bought for my son were too small and Coyoti didn't have the next size up due to their great sale for Black Friday.
I do however have to commend them for their customer service and the speed of the refund.
I will certainly be shopping with Coyoti as my first port of call in the future.
Highly recommended, and THANK YOU!!!
MERRY CHRISTMAS TO ALL STAFF
Efficiant and knowledgable service.
Coyoti good. Hermes awful.
Reply from the store below is fair. My issue is with the poor courier service. Coyoti seem pretty good, they sell things that I want at good price and then send them like they said they would. But snowboards seem to get sent via Hermes, who are terrible. That wasn't made clear before checkout. Hermes have predictably screwed it up. Please stop using Hermes to send your stuff. If the board turns up in one piece we'll call it 4 stars?
Update; Board arrived just now. Package was a bit damaged in transit but Coyoti packaged it well and all is intact. Well done Coyoti :)

Reply from Coyoti ski and snowboard
A good selection of all manner of ski…
A good selection of all manner of ski wear and equipment.
Very knowledgeable and very helpful staff who take the time to make you feel welcome snd valued.
Great service
Great service and phenomenal knowledge of their products especially when doing the ski boot fitting.
Very helpful staff
Very helpful staff, went out of way to help me source something we could not get online, would highly recommend.
Quick easy to use though zip on jacket…
Quick easy to use though zip on jacket is on female side…….
Fantastic service
Fantastic service, spoke them on the phone as I needed advise, very professional thanks
Brilliant service
Brilliant service. Fitted my boots very professionally. Great advice on which skis and boots to buy for the level and use.
Will definitely be back again and highly recommend.
First class service
First class service. Used click and collect for my paddle board purchase. It was
a great price and problem free. A pleasure to have a chance to browse in the shop. Staff members were friendly and knowledgeable.
I will definitely purchase from Coyoti again.
Fantastic customer service
Fantastic customer service. There was an employee in training at the time , I didn’t quite catch her name but she was fantastic . She was being overseen by what I assume was the owner. But she handled my boot fitting very well and the owner made me feel very well looked after . I’ve never had boots that fit me and this is my first pair Iv ever bought and they are like walking on clouds . Thank you cayoti ski and team .
The boot fitting was very thorough and…
The boot fitting was very thorough and accurate. Very effective even though the service is free of charge if you are purchasing boots.
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