Cox Motor Parts Reviews 

24,520
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 2,666 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the exceptionally fast delivery service and extremely secure packaging, ensuring that all ordered car items arrive promptly and in pristine condition. Consumers consistently appreciate the clear website, competitive pricing, and exceptionally helpful staff who thoroughly check vehicle details to supply the correct parts. However, some customers also noted that specific product prices or standard delivery fees could occasionally be slightly higher than anticipated. Despite these specific details regarding extra costs, most everyday shoppers remain extremely satisfied with the overall shopping experience and dependable service.

What people talk about most

Delivery service

Customers report widespread satisfaction with the fast and efficient delivery service. Reviewers frequently... See more

Product

Customers consistently note positive experiences with product, highlighting the high quality of genuine OEM... See more

Service

People report positive experiences with service, highlighting a consistently fast, professional, and... See more

Price

Reviewers highlight positive aspects of price, consistently reporting competitive costs and great value for... See more

Order

Consumers find order to be positive, highlighting a straightforward and efficient process. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered some Genuine Honda S2000 front brake calipers . They arrived the following morning and were fitted to my car by Vertu Honda in Nottingham who were unable to source replacements before October... See more

Company replied

Rated 5 out of 5 stars

Always an excellent 1st class service from Cox Motor Parts in all areas. The website is clear and easy to use with a good selection of delivery options to accommodate your requirements. I ordered on a... See more

Company replied

Rated 5 out of 5 stars

Ordered a Yuasa replacement battery for my Honda Jazz . When arrived it was damaged and had emailed Cox Motor Parts and within 2 working days I received a replacement battery and uplift of damaged one... See more

Company replied

Rated 5 out of 5 stars

Super quick in responding about a part that was not listed on the website. Item ordered and delivered within two days, which for a non stock part I thought was fantastic. Kept up to date on the pro... See more

Company replied



Company details

  1. Auto Parts Store

Written by the company

Cox Motor Parts are an authorised Honda dealer situated in the North West of England, offering an extensive range of genuine honda parts online at what we believe to be the very best UK prices. Whether you are looking for Honda brakes, clutch kits, batteries, full service kits or a whole host of other genuine Honda spare parts and accessories, we are committed to bringing you not only a great range of products but also a fantastic level of customer support and after sales service. When it comes to replacing parts on your Honda, we believe that only genuine Honda parts will do and, as such, stock only these with the exception of a number of parts and accessories from Autoglym, LUK, Castrol, Mobil and others, however you'll see these clearly marked. By using genuine Honda parts, you'll notice the difference in the performance of your car and be confident that you're replacing like for like. Only the best will do and that's exactly what we offer. It is widely acknowledged that if you want your Honda to run as it was engineered to, only genuine Honda parts will do. Be sure to keep your Honda a Honda and replace everything from brake pads and discs through to clutches, batteries and other spare parts with nothing but genuine parts. Whilst we offer an extensive range of genuine Honda car parts, if you're struggling to find the parts you need for your vehicle, we welcome you to give us a call on 01524 68071 where one of our team will be only more than happy to help. From Honda Civic parts and Honda CR-V parts through to Honda Accord parts, Honda Jazz parts and all models in between, at Cox Motor Parts, our priority is bringing you the parts you need, when you need them, at the very best online prices!


Contact info

4.9

Excellent

TrustScore 5 out of 5

25K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(24,520)

2,487 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient

Every thing was as descriver and delivered on time

18 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Peter. We're delighted to hear that your parts arrived as described and on time. Providing accurate product information and reliable delivery are priorities for us, so it's great to know we met your expectations. We appreciate your custom and hope to assist you with any future motor parts requirements. If you ever need help finding parts or have any questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Nickel, super efficace

Commande passer depuis la France, mis a part fedex qui a galérer administrativement . cool Honda 4 Life

17 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review and for ordering from France! We're pleased your Honda parts arrived well. We apologise for the administrative delays you experienced with FedEx – international shipping can sometimes involve additional customs procedures, though we're always working to streamline this process. We appreciate your patience and your business. If you need any further parts or have questions about future orders, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Quick response

Quick response, honest answer to my query, correct parts. What more do you need?!

17 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Stuart! We're delighted that we could provide you with a quick response and the correct parts for your needs. Our team works hard to ensure accurate information and efficient service, so it's great to hear we met your expectations. We appreciate you taking the time to share your experience and look forward to helping you with any future motoring needs. If you need anything else, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

An excellent company to deal with

An excellent company to deal with. Ordered my items and they were quickly dispatched received two days later. I’ve never had a bad experience.

13 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your positive review, Lesley. We're pleased to hear your order was dispatched quickly and arrived within two days. It's great to know you've consistently had good experiences with us.

We work hard to maintain our service standards and your feedback is genuinely appreciated. If you need any further parts or have questions about your order, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Thank you for choosing Cox Motor Parts.

Rated 5 out of 5 stars

Good speed

I purchased mudguards for the Honda e, and they arrived today via FedEx.

Price drop from £111.80 to £103.05
UK VAT (20%) deducted for shipping to Japan → £85.88
FedEx International Economy shipping cost: £41.00
Reference price on e-commerce sites: 28,153 JPY

National import consumption tax: 700 JPY
Local import consumption tax: 100 JPY
Special handling fee for FedEx advance payment: 1,920 JPY

Installation labor (DIY): 0 JPY

Total: 30,873 JPY. Since I couldn't order them through a Japanese dealer, I'm glad I was able to import them myself. It was helpful that the instruction manual was available on the product page.
As expected of a custom-designed part, the fit is perfect. I plan to take good care of them.

17 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your detailed review and for choosing Cox Motor Parts! We're delighted the Honda e mudguards arrived safely in Japan and that the fit meets your expectations. It's great to hear the instruction manual was helpful for your installation. We appreciate you sharing the import costs - this information will be valuable for other international customers. If you need any future parts or have questions, please contact us at sales@coxmotorparts.co.uk. Enjoy your mudguards!

Rated 5 out of 5 stars

Very good customer service

Very good customer service. Quick delivery.

17 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Mr Jarvis. We're delighted to hear you were pleased with our customer service and delivery speed. Getting parts to our customers quickly is a priority for us, and it's great to know we met your expectations. We appreciate you taking the time to share your experience and look forward to serving you again in the future. If you need any further assistance with parts or have any questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Always quick delivery and the best…

Always quick delivery and the best original parts for my car for good prices.

17 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Tibor! We're delighted to hear you're pleased with our delivery times, genuine parts, and competitive pricing. Providing quality original components at fair prices is exactly what we aim for, so it's great to know we're meeting your expectations. We appreciate your custom and look forward to serving you again in the future. If you ever need any assistance with parts or have questions about your orders, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your fantastic 5-star review, Chris! We're delighted to hear you had such a positive experience with us from start to finish. Our team works hard to provide excellent service and quality parts, so it's wonderful to know we met your expectations. We really appreciate you taking the time to share your feedback and look forward to serving you again in the future. If you ever need anything, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 3 out of 5 stars

Been buying from these guys for a while…

Been buying from these guys for a while now. Oil has become very expensive and these guys are relatively cheap. However, I wasn’t entirely happy with my last experience. I tried to buy the oil online at £47.95 for 6 litres which is extremely cheap, but I couldn’t add it to my basket (it was say “added” but then when I went to checkout it would tell me my basket was empty). This happened for a while and I contacted them and they asked me to create an account so that they could add it to my basket, which they did, but the price had gone up to £62-something plus delivery. Don’t get me wrong, that’s still cheaper than anywhere else, but I didn’t get it at the advertised price. “Middle East conflict” was cited but it is still showing at the £47.95 price on one page.

17 August 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, double plastic bagged shell 5 litre engine oil in cardboard box just in case of damage. Very good price

16 August 2026
Rated 5 out of 5 stars

As always with this company first class…

As always with this company first class service and delivery.
The pricing is competitive and you just know the parts will fit. I run 3 Honda's and Cox are my first port of call for any genuine parts I need.
Also some special deals are often available

16 August 2026
Rated 3 out of 5 stars

Order fuel treatment and product…

Order fuel treatment and product arrived almost at sell by date. Raised it as a problem as was re-credited made straight away. So unfortunate about product but excellent in sorting out the issue.

16 August 2026
Rated 5 out of 5 stars

The Best Company

I’ve recently brought a Honda CRV - dealership I brought it from used 5w-30 Valvoline Oil, which created a chain rattle on start up. Honda Dealership Solihull Quoted me crazy ££££ for general service parts.
I googled Cox Motor and read some reviews, then checked out the website and ordered all the genuine Honda parts for my car for HALF the price.
What’s a bonus is that it’s next day delivery!
Another perk is that their team can double check if the parts you are ordering are correct for your vehicle or not.

If I could rate 6 stars, I would have.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

As usual excellent and efficien

As usual excellent and efficient performance by Cox Motor Parts. Efficient and clear ordering process. Clear information on products and delivery timescales. Item arrived very well packaged and secure. Delivery in the timescale quoted. Excellent company to deal with.

12 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your excellent review, Andy. We're delighted that your order arrived as expected and that you found our website clear and straightforward to use. It's great to hear the packaging met your expectations too. We really appreciate your continued custom and look forward to helping you with any future parts requirements. If you ever need assistance, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Excellent service

Excellent service. Good pricing, well packaged and prompt delivery

14 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, David! We're delighted to hear you were pleased with our pricing, packaging, and delivery speed. Our team works hard to ensure parts arrive safely and promptly, so it's wonderful to know we met your expectations. We appreciate your custom and look forward to supporting your future motoring needs. If you ever need assistance finding parts or have any questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

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