Renewal price acceptable - renewal process easy - great service - can't comment on their claims efficiency as thankfully have yet to make a claim. Been with them for a number of years.
Company replied
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See what reviewers are saying
No complaints, lost my iPhone 14 pro max on the 10th and covercloud replaced it by the 16th, no problems at all. all done online, submitted the required documents and claim was approved quickly, repla... See more
Company replied
Fairly simple signup process. I appreciate that they updated their website to accommodate my phone model when I contacted them. Like with any insurance provider, it's only when you need to claim that... See more
Company replied
Highly recommend as your insurer. Provided what they asked and send me a replacement grade A (excellent condition) with authentic apple plug. Service was amazing. Thank you
Company replied
Company details
Written by the company
CoverCloud provides Gadget Insurance you can rely on. From smartphones to iPads and from laptops to digital cameras we give your gadgets the cover you need. Protect your phone or gadget against: Accidental Damage, Liquid Damage, Breakdown, Theft, Loss, Unauthorised Calls. All with Worldwide Cover included.
Contact info
Minories 30-33, EC3N 1DD, London, United Kingdom
- www.covercloud.co.uk
4.6
Excellent
705 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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23 September 2025
Reply from CoverCloud
Dear Toya,
Thank you for choosing CoverCloud as your gadget insurance provider and your 5-star review.
It's great to welcome you aboard.
Kind regards,
The CoverCloud Gadget Insurance Team
Very quick and easy to set up
24 September 2025
Reply from CoverCloud
Dear Pamela,
Thank you for your 5 star review, we're glad to welcome you on board.
Kind regards,
The CoverCloud Gadget Insurance Team
Everything was very easy and straight…
Everything was very easy and straight forward, it ws incredibly easy to sign up for a new policy. Very highly recommended - thank you!
20 September 2025
Reply from CoverCloud
Dear David,
Thank you for your five star feedback. We’re pleased you found the set-up process simple and quick. Your comments and recommendations are greatly appreciated.
Kind regards,
The CoverCloud Gadget Insurance Team
The right information for my voice
I find the right way of doing the form and get the right information for my phone.
18 September 2025
Reply from CoverCloud
Dear Berwyn,
Thank you for choosing CoverCloud as your gadget insurance provider and your 5-star review.
It's very much appreciated!
Kind regards,
The CoverCloud Gadget Insurance Team
Fast, Honest & Hassle-Free – Highly Recommend!
I’ve been with Cover Cloud for nearly three years now, and recently had to make a claim after accidentally damaging the screen on my phone – a device worth close to £2,000. Just replacing the screen alone would have cost me over £800, so I was really hoping the insurance would deliver.
Like many people, I’d always wondered what the claims process would be like – and I’m genuinely impressed.
The whole experience was quick and straightforward. I submitted my claim online, answered a few simple questions, and received pre-approval without any issues. I sent off my phone, and within just three days, it was returned to me fully repaired and looking brand new.
No delays, no hidden complications – just a smooth, professional service from start to finish.
I couldn’t be happier and will definitely continue using Cover Cloud. Thank you for being a trustworthy and reliable company.
27 August 2025
Unprompted review
Reply from CoverCloud
Dear Josh,
Thank you for your kind words and for being a loyal CoverCloud customer for nearly three years, we truly appreciate your ongoing trust.
We’re delighted that your recent claim experience was smooth and hassle-free. It’s great to know that our online process, quick turnaround, and repair quality exceeded your expectations, especially for such a high-value phone.
Your feedback means a lot to us and will be shared with the team — it’s incredibly rewarding to hear we’re making a real difference.
Thanks again,
The CoverCloud Gadget Insurance Team
Good timely reminders and competitive…
Good timely reminders and competitive rates for excellent cover. Easy no fuss renewal
13 September 2025
Reply from CoverCloud
Dear Dawn,
Thank you for renewing your gadget insurance with CoverCloud and your 5-star review! We're pleased that you had a good experience online when renewing!
Kind regards,
The CoverCloud Gadget Insurance Team
Fairly simple signup process
Fairly simple signup process. I appreciate that they updated their website to accommodate my phone model when I contacted them. Like with any insurance provider, it's only when you need to claim that you can tell if your trust was well placed.
10 September 2025
Reply from CoverCloud
Dear Alisdair,
Thank you for your review. We are pleased to hear you have had a good experience when arranging cover for your Smartphone.
Kind regards,
The CoverCloud Gadget Insurance Team
Helpful
In renewal of policy for a MacBook I chose ‘online chat’ with CoverCloud rep as few changes required. Very helpful & extremely patient communication making it overall a straightforward and positive experience. Many thanks.
9 September 2025
Reply from CoverCloud
Dear Susan,
Thank you for renewing your gadget insurance with CoverCloud and for your glowing 5-star review. We're pleased to hear you’ve had such a positive experience with us.
Kind regards,
The CoverCloud Gadget Insurance Team
Great price
Great price which I found to be more than reasonable, my cover offers me piece of mind
1 September 2025
Reply from CoverCloud
Dear Julz,
Thank you for sharing your experience with us.
We truly appreciate your recommendation and your trust in us.
Kind regards,
The CoverCloud Gadget Insurance Team
Reply from CoverCloud
Dear Lucinda,
Thank you for the five star review and positive feedback.
Kind regards,
The CoverCloud Gadget Insurance Team
Good price and cover
22 August 2025
Reply from CoverCloud
Hi William,
We’re grateful for your 5-star feedback. Thank you for choosing CoverCloud.
Kind regards,
The CoverCloud Gadget Insurance Team
Reply from CoverCloud
Dear Carol,
Thank you for the glowing review! We’re committed to providing excellent service, and it’s great to know we delivered.
Kind regards,
The CoverCloud Gadget Insurance Team
Reply from CoverCloud
Dear John,
Thank you for choosing CoverCloud as your gadget insurance provider and your 5 star review.
Kind regards,
The CoverCloud Gadget Insurance Team
How straight forward the site was
1 August 2025
Reply from CoverCloud
Dear Karen,
Thank you for choosing CoverCloud as your gadget insurance provider and for your 5-star review!
Kind regards,
The CoverCloud Gadget Insurance Team
Quick and easy to set up
Quick and easy to set up. Good price for my two sons phones. Hopefully will never need to claim on the policy!
7 July 2025
Reply from CoverCloud
Dear Jimmy,
Thank you for insuring your gadgets with CoverCloud and your 5-star review.
It's great to welcome you on board!
Kind regards,
The CoverCloud Gadget Insurance Team
Reply from CoverCloud
Dear Stuart,
Thank you for choosing CoverCloud as your gadget insurance provider and your 5-star review!
Kind regards,
The CoverCloud Gadget Insurance Team
Reply from CoverCloud
Dear Berkay,
Thank you for choosing CoverCloud as your gadget insurance provider and your 5 star review.
Kind regards,
The CoverCloud Gadget Insurance Team
Good cover and good reviews
17 June 2025
Reply from CoverCloud
Dear Bill,
Thank you for insuring your gadget with CoverCloud and your 5-star review.
It's great to welcome you on board!
Kind regards,
The CoverCloud Gadget Insurance Team
Reply from CoverCloud
Dear Irene,
Thank you for renewing your gadget insurance with CoverCloud and your 5-star review.
Best wishes,
The CoverCloud Gadget Insurance Team
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