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Countryside Ski & Climb Reviews 

2,866
•
TrustScore 5 out of 5

5.0

Outdoor Clothing and Equipment Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 1,108 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the exceptionally fast delivery, noting that items often arrive at their doors within just twenty-four hours of purchase. People also appreciate the very competitive prices, regularly finding fantastic bargains on high-end outdoor clothing and equipment compared to other stores. Some reviewers were happy with the consistently helpful customer communication and the overall smoothness of the website ordering process. Consumers additionally noted that the purchased items completely matched their online descriptions and arrived safely in secure packaging. Shoppers regularly express their intention to use these services again for future outdoor gear purchases.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting exceptionally fast shipping times and... See more

Price

Customers consistently note positive experiences with price, highlighting that items are significantly... See more

Product

Reviewers mention positive feedback about product quality, noting items arrive exactly as described and in... See more

Service

Users describe positive interactions with service, highlighting efficient order processing, fast delivery,... See more

Order

Clients share positive opinions on order, highlighting an easy and efficient process. Consumers consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exceeded all of my expectations. This was my first visit to the site, and only visited due to Google price results. I ordered an Osprey rucksack on Friday afternoon for my wife's birthday as it was... See more

Rated 5 out of 5 stars

I am quite astounded at how good these guys are. I ordered a pair of Scarpa boots at a very good, well discounted price late evening on Wednesday 03 Jun 26. The boots arrived with me on Friday 05 Jun... See more

Rated 5 out of 5 stars

Quick and easy to use website . Efficient service , ordered goods mid morning on Saturday 8th August, expected delivery 12th August and was actually delivered on the 9th at 11am.AMAZING! Had alread... See more

Rated 5 out of 5 stars

Based on previous reviews I decided to give Countryside Ski& Climbing an order. I wasn't disappointed! Web site easy, Sale price of Rab jacket a bargain and delivered 48 hrs after purchasing!

Company details

  1. Outdoor Clothing and Equipment Shop
  2. Camping Store
  3. Outdoor Sports Store
  4. Ski Shop
  5. Sportswear Store
  6. Winter sport Store

About Countryside Ski & Climb

Written by the company

Established in 1978, here at Countryside Ski & Climb, we offer almost half a century of experience and expertise in outdoor clothing and equipment.

Our goal is to provide you with the best possible selection of outdoor and ski equipment on the market from brands such as Patagonia, Mountain Equipment, Rab and Scarpa.

Our experienced, friendly and helpful staff all share a passion for outdoor activities, allowing them to give genuine, unbiased advice, helping you get the right product for the job.

We are not just a website!

Our store has been in the same location on Stevenage Old Town High Street for nearly 50 years. There is free parking for up to 3 hours right outside the store, giving you plenty of time to browse the latest and greatest outdoor gear.

In our store, we match the prices shown on our website and can offer you extensive advice on the best kit for your needs.

We also specialise in offering fitting services for walking boots, rucksacks, ski boots and skis (please note ski boot and ski fitting requires an appointment). Our fantastic team want to help you get the best possible kit for your next adventure.

We now offer appointments for specialist fitting services and advice, but do not worry, you are not required to have a pre-booked appointment to come in store!

Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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5.0

All reviews

(2,866)

1,022 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I ordered a Patagonia fleece

I ordered a Patagonia fleece, the price was competitive the description was accurate & the size was accurate.
Everything was confirmed promptly by email.
It was delivered within 2 days as expected & I was informed of its progress by email.

19 June 2026
Rated 2 out of 5 stars

I did request a later delivery.been I was on holiday

I did request a later delivery.because I was away on the date

19 June 2026
Countryside Ski & Climb logo

Reply from Countryside Ski & Climb

Dear Andy,

Thank you for taking the time to leave a review.

I am sorry, this is an honest mistake on our part. Your delivery note was missed, and the order sent out in error.

Thank you very much for shopping with us. If there is anything at all we can do to rectify the situation, please let us know.

Many thanks,
Charlie and the Countryside team

Rated 5 out of 5 stars

Excellent

Excellent. A pleasure doing business with this company. Posted the day after I ordered the night before and fabulous communication. Very happy customer.

18 June 2026
Rated 5 out of 5 stars

Really impressed

Really impressed. I hadn't heard of them before, but a quick Trustpilot check reassured me they were a respected new company.
Best price on the internet (shame they weren't on the top page of results - hope that changes) for my Rab jacket and really fast delivery. I'll be bookmarking them for future purchases. Thank you CSC.

16 June 2026

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