Cottman of Kansas City Reviews 

166
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

i've worked with Kevin , and have worked with him before. He has proven to patient and knowledgeable. Replace my transmission in one day. He was also helpful and an advisor on some technical matter... See more

Company replied

Rated 1 out of 5 stars

The manager Mike told me he would take care of my slipping transmission instead he never fixed the transmission...... I was in the process of having different engines put in and out of the car so seei... See more

Company replied

Rated 5 out of 5 stars

I highly recommend Cottsman to anyone experiencing transmission issues. Kevin was quick to help and had a solution to the issue shortly after dropping off my 2006 Acura TL which was no longer shifting... See more

Rated 5 out of 5 stars

On a trip through Kansas City, my (older) van's battery light went on, and clearly needed to be serviced. Fortunately, a neighbor of a friend in town recommended Cottman as a reputable auto repair sho... See more

Company details

  1. Auto Repair Shop
  2. also in
  3. Car Accessories Store

Information provided by various external sources

Visit your local Cottman Transmission and Total Auto Care Center in Kansas City for all your Transmission Repair and Auto Repair needs. For quality service and a great experience, the Cottman Man is Still the Man for everything Auto Repair related. Call today to learn more about our TransCheck 21 Plus Inspection, and please check out our Auto Repair and Transmission Repair coupons to use with your next service. Ask your neighborhood Cottman Man any questions regarding your vehicle and schedule your next appointment today.


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4.0

Great

TrustScore 4 out of 5

166 reviews

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4.0

All reviews

(166)

1 review in the last 12 months

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Rated 5 out of 5 stars

Excellent fix of my Allison…

Excellent fix of my Allison Transmission on my Chevy Duramax. Been dealing with Cottman on Wornall in KC for 30 years.

19 April 2018
Unprompted review
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Reply from Cottman of Kansas City

Thank you, Anthony, for being a faithful, long- time customer. We really appreciate your loyalty and glad we are able to assist you in your repair needs.

Rated 5 out of 5 stars

I had taken my truck to Cottman…

I had taken my truck to Cottman suspecting that a vibration I was feeling was a transmission problem. They found that actually my driveshaft was very loose and repaired it accordingly.
A second problem was my "check engine" light, which had been coming on intermittently for months. Other shops had failed to find the problem but Cottman diagnosed a faulty EGR valve. I replaced that myself and have had no further check engine light illuminations.
I was completely impressed with the competence and friendliness of Cottman and will happily refer others.

2 April 2018
Unprompted review
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Reply from Cottman of Kansas City

I am glad that fix the problem for you, Thank You, John!

Rated 5 out of 5 stars

Have had my family's vehicles serviced…

Have had my family's vehicles serviced by Kevin and his team several times. Correct quote, prompt service, no return trips. Good advice, friendly folks.

21 March 2018
Unprompted review
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Reply from Cottman of Kansas City

Thank You, Rick!

Rated 1 out of 5 stars

I received a quote for over $1100 to…

I received a quote for over $1100 to break down my transmission to see what the issue was and then I would know how much I would spend....umm NO! So elsewhere I went

21 March 2018
Unprompted review
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Reply from Cottman of Kansas City

Carmilla,

Apparently, I did a poor job explaining this to you. The $1100 was the total labor to do the complete repairs, plus whatever parts and materials required to repair your problem completely. Please let me know if I can help in the future. Kevin

Rated 5 out of 5 stars

Kevin the manager of the shop was so…

Kevin the manager of the shop was so nice. My daughters car broke down. Needed a new transmission. She goes to Grad school in KC. We are in STL. He was soooooo helpful. Nice to know you can trust someone out of town. Jeff the mechanic was great also. Thank you. C.A. Perlongo.

20 March 2018
Unprompted review
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Reply from Cottman of Kansas City

Gabriella, I am glad you are pleased with your dealings with us. I get a lot of "students Car" whom are from out of town. I try to the best we can. Thank You!

Rated 1 out of 5 stars

Almost scammed by Michael cottman's transmission on Wornall

The manager Mike told me he would take care of my slipping transmission instead he never fixed the transmission...... I was in the process of having different engines put in and out of the car so seeing that I never received my new transmission work really took me by surprise... I had to threaten to sue cottman's before I was given new parts...... Not cool cottman's transmission on 80th and Wornall.

19 March 2018
Unprompted review
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Reply from Cottman of Kansas City

Monsieur,
I was excited to see you wrote us a review. Then I was very surprised and confused by what you wrote. I don't recognize any of the events you have described. I have never been contacted by you regarding any of this and I’m wondering if you have our shop confused with another one, as we don’t have a manager named, Mike. I have reached out to you so we can figure out what is going on. Kevin

Rated 5 out of 5 stars

Great service

16 March 2018
Unprompted review
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Reply from Cottman of Kansas City

Thank You, Yolanda! We enjoyed working on your car!

Rated 1 out of 5 stars

The mechanic told me I needed a new…

The mechanic told me I needed a new alternator, but all I needed was a battery.

15 March 2018
Unprompted review
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Reply from Cottman of Kansas City

Christi,

I ‘m glad that you have your car back on the road. It is possible the alternator may be functioning but still has problems. When I perform “Batteries, Starting, and Charging Systems,” Test I use a “Midtronics MDX-224P,” which produces a report as to those systems’ conditions. That report is what I relay to my customers. If you would like, I would be happy to retest your car and give you the report. Kevin

Rated 5 out of 5 stars

Fast and reasonable

Fast, thourough, and reasonably priced. My husband and I have both taken our cars to them and will continue to in the future.

15 March 2018
Unprompted review
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Reply from Cottman of Kansas City

Thanks Rani. Glad we could help.

Rated 1 out of 5 stars

Stalker company

Will never use them again. After agreeing to work on my car Pittman declined to make repairs after I had it towed to their shop. After refusing they charged me to store it. I simply got fed up and left it there.

15 March 2018
Unprompted review
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Reply from Cottman of Kansas City

Veronica,

Sometimes car problems can be very stressful. I do try to make it as easy as possible. I know you had your Cadillac at another shop for several months and they informed you that your car had a major transmission problem. By the time you towed your car to my shop, the engine would not start or run. As I explained, in order for me to check your transmission, the engine needed to be running and I could get it running for you. You told me that you had a guy that would come tow your car and get it running for you. No one ever showed up after numerous phone calls and conversations. You abandoned your car here almost one year ago. Kevin

Rated 5 out of 5 stars

Direct

Direct, fair, an honest

15 March 2018
Unprompted review
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Reply from Cottman of Kansas City

I Try, Thank You, Mark!

Rated 5 out of 5 stars

That do a super job

That do a super job! I would highly recommend them.

14 March 2018
Unprompted review
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Reply from Cottman of Kansas City

Thank You, Monte

Rated 1 out of 5 stars

Ridiculous Pricing compared to other…

Ridiculous Pricing compared to other companies

14 March 2018
Unprompted review
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Reply from Cottman of Kansas City

Kathy,

I hope you were able to get the problem with your van repaired. It is always disappointing when you purchase a vehicle and then find out it has problems. I’m sorry our pricing is not what you expected. We charge $95.00 per flat rate hour plus whatever parts and materials required to repair the problem. If I can assist you in the future, please contact me. Kevin

Rated 5 out of 5 stars

Cottman rebuilt my transmission.

Cottman rebuilt my transmission quickly and Kevin worked with me to find financing. Great place to take your vehicle.

14 March 2018
Unprompted review
Cottman of Kansas City logo

Reply from Cottman of Kansas City

Glad I could help! Thank You, Doug.

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