Cottman of Greensboro Reviews 

63
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Took my car in for transmission in March on day requested to bring in. Advised would call with problem. I had to call a week later they hadn't gotten to my car. Called very week to check only to be to... See more

Rated 1 out of 5 stars

I will not recommend anyone to take there vechile to none of Cottoms shops . I am in @ 1700.00 And my transmission is in worse shape then it was before I took too them the 1st time. 1700.00 dollars l... See more

Rated 1 out of 5 stars

Went to pick up my car after a repair, got into my car and the battery was dead. Susan said you must need a battery. I informed her that the battery was new. They picked my car up on a Monday and I... See more

Company replied

Rated 2 out of 5 stars

befor some one said it was cheap and best but experienced not cheaper then dealere

Company details

  1. Auto Repair Shop
  2. Car Accessories Store

Information provided by various external sources

Hello and thank you for stopping by our site. We are a nationwide company with centers throughout the US and Canada. We service, repair and rebuild all types of transmissions for both individuals and fleets companies. Typically, we work with clients who have transmission problems and are frustrated with the process of getting their car repaired. Our clients have told us before we started working with them they were concern with being overcharged for work performed. They were afraid of being lied too and would be charged for work that they did not need. Now, you probably don’t have these concerns, if you do, then you should call and find out if you qualify for a free complete transmission checkup. This includes a road test and external examination of your transmission, where we will evaluate the performance and condition of your vehicle's transmission, and determine what services, if any, are required.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

63 reviews

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1.3

All reviews

(63)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was pleased with the turn around time …

I was pleased with the turn around time frame for my vehicle. Service was completed in 3 days and my vehicle runs like it’s brand new! I would recommend this company to others. This is my second time using Cottman! Both repairs were great

14 November 2017
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good, Susan in Winston Salem was professional and courteous. I am happy with the service.

22 October 2017
Unprompted review
Cottman of Greensboro logo

Reply from Cottman of Greensboro

We're happy as long as you are happy, Gerald! Thank you for choosing Cottman, and thanks for your feedback! Gratefully, Cottman of Greensboro

Rated 5 out of 5 stars

The best service ever thank you so much …

The best service ever thank you so much for your service

20 October 2017
Unprompted review
Cottman of Greensboro logo

Reply from Cottman of Greensboro

You are most welcome, Mohamad! Thank YOU for being such a great customer, in person, and online! Gratefully, Cottman of Greensboro

Rated 5 out of 5 stars

I am very satisfied with my experience …

I am very satisfied with my experience at Cottman. My final cost came in at exactly the amount I was quoted. I also appreciated the professionalism of Rob Whitestone as well as his courtesy and focus on customer service/satisfaction.

I have no reservations about cheerfully recommending using Cottman for automotive services.

20 October 2017
Unprompted review
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Reply from Cottman of Greensboro

Hi Richard, thank you for your enthusiastic recommendation, based on your 5-star experience here! We're beyond pleased to know we served you well, and our team hopes you'll give us a call again the next time you need anything for your vehicle. Gratefully, Cottman of Greensboro

Rated 5 out of 5 stars

Great friendly service you can count …

Great friendly service you can count on! I would recommend Cottman to anyone!

17 October 2017
Unprompted review
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Reply from Cottman of Greensboro

Every recommendation you send us is valued and appreciated, Scott. Thank you for being kind in your thoughts, and generous in your business! Gratefully, Cottman of Greensboro

Rated 1 out of 5 stars

They charge me 3600dollar a d the …

They charge me 3600dollar a d the problem is still there

8 October 2017
Unprompted review
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Reply from Cottman of Greensboro

Mary, please help us learn more about what you are experiencing by sending an email to greensboro@cottmanauto.com. Respectfully, Cottman of Greensboro

Rated 5 out of 5 stars

Very Knowledgeable

Very Knowledgeable, Will recommend to others

7 October 2017
Unprompted review
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Reply from Cottman of Greensboro

Every recommendation you send our way is appreciated! Thank you for the compliment of our team's knowledge! Gratefully, Cottman of Greensboro

Rated 5 out of 5 stars

Rob and his crew took on a project …

Rob and his crew took on a project unusual for them, and have been diligent and fair in completing the work. I'm more than pleased, and would highly commend them. This is an older vehicle, with many modifications, which many shops would turn their noses up at. They've got me back on the road and running! Thanks, guys.

2 October 2017
Unprompted review
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Reply from Cottman of Greensboro

Keeping you and your vehicle on the road where you belong, is what we stand for at Cottman! Thank you for the great feedback about your team, and thanks for your business! Gratefully, Cottman of Greensboro

Rated 3 out of 5 stars

would have liked my car checked out a …

would have liked my car checked out a little better.

29 September 2017
Unprompted review
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Reply from Cottman of Greensboro

Rodney, please discuss your concerns a bit more in an email to greensboro@cottmanauto.com, as we want to make sure we offer our customers nothing but the best in the future. Respectfully, Cottman of Greensboro

Rated 5 out of 5 stars

Did what what was asked.

7 September 2017
Unprompted review
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Reply from Cottman of Greensboro

Doing what it takes to meet your needs, and keep you and your vehicle on the road, is what we are about here, Lindsey! Thank you for your support. Gratefully, Cottman of Greensboro

Rated 4 out of 5 stars

great service

31 August 2017
Unprompted review
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Reply from Cottman of Greensboro

Thank you for the compliment, and thank you for your business, Laverne! It is our honor and pleasure to assist you in the needs of your vehicle. Gratefully, Cottman of Greensboro

Rated 5 out of 5 stars

100%

Nothing but positive experience

24 August 2017
Unprompted review
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Reply from Cottman of Greensboro

Thank you for your positive feedback! Gratefully, Cottman of Greensboro

Rated 1 out of 5 stars

Went to pick up my car after a repair

Went to pick up my car after a repair, got into my car and the battery was dead. Susan said you must need a battery. I informed her that the battery was new. They picked my car up on a Monday and I had to call them Tuesday afternoon because I had not heard from anyone. When I called I got a lady in Charlotte because my calls went unanswered . After the unanswered calls I blocked my number and Susan answered. She finally called me on Wednesday to tell me the problem with my car and how much it would cost. I asked.her if she had checked with the warranty company she said.no she forgot but she would call them and call me right back. She never called back. I called her the next day to ask about the warranty, she said she called but I doubt it. It took them a week to fix my car and the charged me 150.00 to tow it 20 miles. These people hide behind a smile while they are price gouging u. Stay away.

20 August 2017
Unprompted review
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Reply from Cottman of Greensboro

We are sorry to read of your disappointment, and what you describe, is definitely not the kind of thing we aim to offer our valued customers. Please help us learn more about this, by sending an email to greensboro@cottmanauto.com, including your name and contact information in the message. Respectfully, Cottman of Greensboro

Rated 5 out of 5 stars

The best experience ever for a car …

The best experience ever for a car repair...honest.sincere and great workmanship in a very timely manor...great work...great people...would refer anyone to them and will definitely take my business to them every time.

12 August 2017
Unprompted review
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Reply from Cottman of Greensboro

We will proudly accept your business every time you are in need! Thank you for taking some time to compliment the integrity of our team and the quality of our work, and here's to many more happy and safe miles down the road. Gratefully, Cottman of Greensboro

Rated 5 out of 5 stars

Service was prompt and reliable

Service was prompt and reliable. They provided what was listed in estimate and was pleased with custimer service of staff. I will use them again when needed.

19 July 2017
Unprompted review
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Reply from Cottman of Greensboro

We will be looking forward to that next opportunity to serve you, Simmons! Thank you for saying you found prompt and reliable work from our team! Gratefully, Cottman of Greensboro

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