Correct Reviews 213

I found an interesting network receiver (Cambridge Audio) at Correct, and in a telephone conversation, I got great recommendations for matching loudspeakers (KEF LS50 Meta). I went for a listening test, and was very well received. And left alone during the test. So I took the set home with me and I am very impressed with the sound quality - as promised. Afterwards I had an issue with the invoice as I paid NL VAT which was not necessary. But one simple mail to the administration was enough to settle the issue, including a VAT refund (which I hadn't even expected). So, I can wholeheartedly recommend Correct both for the sales experience and the backoffice.

I bought a Sonos Roam 2 from Correct B.V. and the battery completely died after less than a month of normal use. I followed the return procedure and sent it back on March 26th, including all requested documentation. Since then: total silence. No confirmation of receipt, no update, and no reply to two follow-up emails.

This kind of issue makes me wonder whether the item I received was truly new or perhaps refurbished without disclosure. At the very least, the company should communicate — especially when a product fails so quickly.

I am now considering escalating this case through official consumer protection channels.

great! I enjoyed it, thank you!

Recently I bought an amplifier from Correct.nl online shop and it supposed to be a brand new product. Unfortunately when I received the package it was very obvious that the box was opened before and once I unboxed it I could see more signs of previous use. To be clear I am not against refurbed products but if you buy as new you should also receive a new product.

I already asked for a return & refund. The problem is that I need to carry a 11 kg package to post which could have been avoided if "Correct" was "Correct" with the product explanation in their website.