Was sent the wrong part. Someone else probably ordered a hose for a pressure washer, I didn't. Re: Order Number 253983 Raised my complaint, and Nicky sorted it out immediately. Yes i... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service - my Toolstation strimmer charger stopped working, phoned the number on the manual. The phone call was with an AI - took very accurate details, then got an email from Jazz next morni... See more
Company replied
When i received my new lawnmower I was totally pleased with how it looked and performed. It really cut grass exactly how I hoped it would. I then encountered a problem with one of the batteries whi... See more
Company replied
Took a search to find the spares outlet Mountfield uses for their yard force mowers. Website was a bit hit and miss to use as search function didn't work for me, but googling "coreservice "part numbe... See more
Company replied
Company details
Contact info
Unit A & B, Escrick Business Park, YO19 6FD, York, United Kingdom
- help@coreservice.co.uk
- www.coreservice.co.uk
4.3
Excellent
381 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Part from manufacturer was unavailable
Part from manufacturer was unavailable. Coreservice had the Aftermarket part. Absolutely perfect and delivery was excellent. Thanks Coreservice
6 May 2026
Unprompted review
Reply from Core Service
Thank you for your review. We are pleased to hear the aftermarket part was a perfect replacement and that delivery met your expectations. We appreciate your support and thank you for choosing us.
Excellent service very efficient s…
Excellent service very efficient s picture of part on your site would be nice
19 April 2026
Reply from Core Service
Thank you for your review. We are pleased to hear you received excellent and efficient service. We also appreciate your feedback regarding adding product images on our site and will ensure this is passed on to the relevant team. Thank you for choosing us.
Excellent service
Excellent service - my Toolstation strimmer charger stopped working, phoned the number on the manual. The phone call was with an AI - took very accurate details, then got an email from Jazz next morning - replacement on it's way, as within 2 yr warranty. Very quick, couriered to me. Very impressed with the fast, efficient service!
6 May 2026
Unprompted review
Reply from Core Service
Thank you for your review. We are pleased to hear you received an excellent and efficient service for your strimmer charger replacement. It is great to know the AI support captured your details accurately and that Jazz was able to arrange a quick replacement within warranty. We appreciate your feedback and thank you for choosing us.
Reply from Core Service
Thank you for your review. We are pleased to hear your order arrived quickly and was well packaged. We appreciate your support and thank you for choosing us.
Very quick and as described
21 April 2026
Reply from Core Service
Thank you for your review. We are pleased to hear your order arrived quickly and that the item was exactly as described. We appreciate your feedback and support.
Reply from Core Service
Thank you for your review. We are pleased to hear you found our service fast and efficient. We appreciate your feedback and support.
Reply from Core Service
Thank you for your review. We are pleased to hear you were happy with the quick service and appreciate your support.
Great service and item as described
Great service and item as described. Would definitely recommend !
21 April 2026
Reply from Core Service
Thank you for your review. We are pleased to hear you were happy with the service and that the item was exactly as described. We truly appreciate your recommendation and support.
All you need is the model number
Armed with the model no it was very easy to find spare parts and I was delighted to find so many spares available for a cheap lawnmower. The parts and p&p were very reasonably priced and when I had an issue with the part supplied the support provided was excellent, I'd expected to wait an age before receiving a reply but no, replies were very fast.
24 April 2026
Reply from Core Service
Thank you for your detailed review. We are pleased to hear that having the model number made it easy to find the correct spare parts and that you were happy with the range of parts available at reasonable prices. It is also great to know our support team was able to assist quickly and provide the help you needed. We truly appreciate your feedback and support.
My order was easy and delivered quickly…
My order was easy and delivered quickly thanks highly recommend 👍
2 May 2026
Reply from Core Service
Thank you for your review. We are pleased to hear your order process was easy and that delivery was quick. We truly appreciate your recommendation and support.
Spear and Jackson
Really helpful Customer Service. Very polite and efficient. Brilliant fast delivery.
29 April 2026
Reply from Core Service
Thank you for your review. We are pleased to hear you found our customer service team helpful, polite and efficient. It is also great to know you were happy with the fast delivery service. We appreciate your feedback and support.
Good prompt service
Amazing variety of screws. All listed with part numbers so we were able to find the right one to mend our lawnmower for 49p!
2 May 2026
Reply from Core Service
Thank you for your review. We are pleased to hear you found our service prompt and that our part number listings helped you find the exact screw needed for your lawnmower repair. It is great to know you were happy with the value and availability of the parts. We appreciate your feedback and support.
Reply from Core Service
Thank you for your review. We are pleased to hear everything went smoothly and that you were happy with the fast delivery service. We appreciate your feedback and support.
Reply from Core Service
Thank you for your review. We are pleased to hear you were happy with the quick service and appreciate your support.
Product spot on and quick delivery
1 May 2026
Reply from Core Service
Thank you for your review. We are pleased to hear the product was spot on and that your delivery arrived quickly. We appreciate your support and thank you for choosing us.
Brilliant service
Brilliant service.
Very helpful employee (sorry don’t remember the lady’s name 😱) who supplied me with the necessary link to order a part, having confirmed it was in stock.
Really nice to speak with and delivery was quick!! Highly recommended! Thanks!!
29 April 2026
Reply from Core Service
Thank you for your kind review. We are really pleased to hear you received brilliant service and that our team member was able to help you find the correct part and confirm stock availability. It is great to know the ordering process was smooth and that your delivery arrived quickly. We truly appreciate your recommendation and thank you for choosing us.
Had an issue which was resolved quickly
30 April 2026
Reply from Core Service
Thank you for your feedback.
We’re pleased to hear that the issue was resolved quickly for you. Providing fast and effective support is something we always aim for.
We look forward to assisting you again in the future.
Great service
30 April 2026
Reply from Core Service
Thank you for your feedback.
We’re delighted to hear that you were happy with the service provided. Your support is greatly appreciated.
We look forward to assisting you again in the future.
Everything from start to finish was…
Everything from start to finish was good. Good price quick delivery
18 April 2026
Reply from Core Service
Thank you for your feedback.
We’re pleased to hear that everything went smoothly from start to finish and that you were happy with the pricing and quick delivery.
We appreciate your support and look forward to assisting you again in the future.
Reply from Core Service
Thank you for your feedback.
We’re delighted to hear that you were happy with the service and that you would use us again. That means a lot to us.
We appreciate your support and look forward to assisting you again in the future.
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