Coolutils Reviews 

CoolUtilsCom worked incredibly well, and incredibly fast. I needed to convert eml files to pdf and I had never done it before, so I was expecting the process to take several minutes, but each of my files was converted in a matter of seconds. Each took from 2-4 seconds. that is super fast! I love this app and it's FREE to use on the internet!!!!!!! What's not to love? I higly recommend it. Sam McCrea

Update: After several attempts to contact Coolutils and finally putting in a review here, Coolutils contacted me and told me I was getting a refund and asked that I change my review on this site. They, Coolutils never answered any of my questions, why the program didn't work if they were still in business and never provided an resolution to my problem. All they did was provide me my refund with no explanation? Thanks for that! I replied back to them to ask why I couldn't use this program and why they were asking me to upgrade and spend money? No answer. Sooo, I will still give them a poor rating. I gave them 1 star for providing me my refund.

Is company still in business? I have tried multiply times to contact them with no response...... Does anyone know if this company is still in business? Any help would be greatly appreciated. The company's phone number hasn't been in service for quite awhile. A recording keeps saying technical difficulty, please try again.

I had a problem logging in. Got in touch and got a quick response that helped me. Can't thank you enough for the support you gave me. I give you ten stars for follow-up.

Can't figure out how to work the software. It is not user friendly and no one answers the 800 help line. Don't buy this software. BTW is not https....yes the download is unsecure.

PDFCombine is just what I need for combining over 600 pages of songs and AT THE SAME TIME, writing a clickable index to all the songs.
A couple of queries were sorted out within the hour.
Why can't all sofware companies behave like this? Adobe?

Best support ever ! I have files an enquiry in order to have an extra feature and they have answered me with the issue sorted out in a couple of days !

I had to convert a few .HPGL files to .PDF, and after trying a few other sites with no result, this one actually did the trick!
I'd like to add money well spent, but since it's free, it's even better!

Keep in mind that after 12 months you will need to buy a new registration key, otherwise you will not be able to use the program. The company does not tell you about it. Be careful.

Highly recommended! I tested the Thunderbird Converter and was impressed and found a number of other utilities that I can use so bought the Gold Bundle. The products I've used so far do a great job very quickly. I ran into one hiccup with the Thunderbird Converter and support was very responsive and fixed the issue quickly.

The website advertises a 50% discount for a lifetime license. Tech support did email me that it was first fixed, which it was not, then later said the discount was removed. Above, and beyond that, I called tech for a technical question. No one ever answers the phone, or returned either of my two calls over a weeks time. I did come here to review all the 1 Star reviews, and overwhelmingly, all reviewers have the same issue with the tech support communication. All the 1 Star reviews were also answered as I predict this one will be too. Maybe if your company would just promptly answer, you wouldn't have any bad reviews!

good software and good support very responsive

Software works, and is easy to use. Tech support responds quickly when glitches occur.

May 18, 2021, 20:38 GMT+3

Thanks Aliya you have tried your best to serve your potential customer. You have done your job on target and have understood the capabilities and limitations of your product, as well as accepting customer feedback and suggestions with an open friendly disposition. Your customers are well served by You😊
Thanks for the converter links too.
Peace
Roy🙋🏼‍♂️🌱

A really brilliant customer service from these guys - who responded straight away with help and guidance and followup answers. Really impressed with them. Also being using their product for a while and it is very stable and a great part of our software toolkit. thank you

Coolutils support has been excellent. We experienced a bug in the deployed product and issue was resolved quickly and perfectly. We use a number of Coolutils products with our clients to automate processes and always work well.

We had a product registration problem; we needed the product to be active A.S.A.P. and was saturday: we had a working solution within few hours..... simply fantastic!!
Thanks folks!

Since buying Total Audio Converter in 2016 I have only needed to contact the seller because of a problem the first being I lost my password and the second was a password problem and both times I received help very quickly. I have used this program very much over the last 5 years and would not think of using another one because of the range of possibilities and how quickly it works. IMHO a 100% program and 100% customer service.

Mega Cool ! The Best Audio Convert Ever for me !!

It was a great experience

Very useful software and optimal technical assistance