Cool 365 Ltd Reviews 59

⭐⭐⭐⭐⭐ Five Stars!

We recently had an air conditioning system installed by Cool365 and couldn’t be happier with the experience. From start to finish, everything was super smooth and incredibly efficient.

Shane was fantastic — he provided loads of helpful information during the initial survey, answered all of our questions before installation, and made sure we felt completely comfortable with everything. His communication throughout was excellent.

When the team came to install the system, they were friendly, professional, and worked very quickly. They kept everything clean and tidy, and the whole process went exactly as promised.

A really great group of guys who made the entire experience easy and stress-free. Highly recommend!

Just want to shout out the young apprentice Charlie. He was really professional and eager to learn from his senior. Got the work done quick and efficient.

From pre-sale to installation the team were fantastic. Clearly explained the options and the process and the installation was done efficiently and to a very high standard.

Thoroughly impressed with the service we received. Daniel our engineer was great! All AC units serviced at our School with no fuss. Really good communication from the start - would highly recommend and we will be using Cool365 going forward

I recently had a new air conditioning system installed by Cool 365, and the entire experience was fantastic from start to finish. The team was professional, efficient, and friendly throughout the whole process.
I want to give a special mention to Neil from customer service, who was incredibly helpful in answering all my questions.
The installation team was quick and did a thorough job. They ensured everything was working perfectly before they left and even cleaned up after themselves, which I really appreciated.
I’m so pleased with the service and quality of the air conditioning unit. I also feel reassured knowing that Cool 365 offers solid warranty and maintenance plans for peace of mind.
Highly recommend Cool 365 for anyone looking for air conditioning services. Great prices, excellent customer service, and top-notch installation!

I used Cool 365 Limited for a residential air conditioning service and honestly couldn’t fault them.

From the start, the communication was spot on. Really responsive, really clear, and booking was super easy and slick. Everything was explained upfront, including exactly what would be done and the costs involved. Pricing was very competitive and the whole process genuinely filled me with confidence.

Daniel, the engineer, was excellent. He arrived bang on time, worked very neatly, and took the time to clearly explain what he was doing and why. Daniel was knowledgeable, friendly, and genuinely helpful — you could tell straight away that he knew his stuff and cared about doing the job properly. Having Daniel there made a big difference; I felt completely confident the work was being carried out to a great standard.

Overall, a very professional service from Cool 365 Limited, made even better by Daniel’s approach and attitude. Can’t recommend them (and Daniel!) highly enough and would happily use them again.

Daniel and Jack were outstanding. They were professional, kind, and efficient from start to finish. They explained everything clearly, worked neatly, and made sure everything was running perfectly before leaving. Excellent service!! highly recommend them.

I recently had air conditioning installed in my home and was very impressed with the service. The team was highly professional from start to finish. Before providing a quote, they visited the property, took detailed photos, and suggested thoughtful solutions that balanced effectiveness, cost, and compliance.

Once the details and quote were agreed, the installation was carried out swiftly and in an organised manner, with minimal disruption or damage to the property. They thoroughly tested the system to ensure everything worked perfectly. The work was done while I was away on holiday, and I was confident leaving the job in their hands; my trust was well placed.

Overall, they were very responsive, attentive, and delivered a high-quality service at a very reasonable price compared to other companies I contacted. I would definitely recommend them.

Very accommodating and helpful from the start to finish of the job

Installation team arrived on time and got to work straight away. They worked non stop getting the infrastructure sorted and then the unit installation. Day 1 (a Saturday) they worked to gone 6pm. Arrived early Sunday to complete. All work done by 4pm. They cleaned up. Demonstrated the units.
They were very pleasant and worked through an electrical problem that arose. Would highly recommend.

great company, friendly, 100% recommended

Needed our A/C units to be serviced, happened to meet Syd and he was very helpful. The servicing took place quite promptly after. The technician was lovely, professional, polite and respectful. Would recommend them without hesitation

I've used this company several times now — both for my home and on various commercial projects — and I honestly wouldn't go anywhere else. They’ve consistently delivered top-quality work and have become my go-to supplier for all things air conditioning.

The team is reliable, professional, and an absolute pleasure to work with. Every job, big or small, is handled with care and attention to detail. Their customer service is spot-on, and they always go the extra mile to ensure everything runs smoothly.

I’ve recommended them to friends, family, and colleagues, and I’ll continue to do so without hesitation. If you’re looking for a trustworthy, skilled, and friendly team of air con installers, look no further. Highly recommended!

Best company we have every used for any type of building works. We had air con fitted in our open plan area and our bed room, The install standards are so high.
We are are very impressed by Perry he is a very experienced engineer and very fast. Me and my partner have high standards and Perry has done amazing job and b showed us how he did all the work and how the systems work. We will always use this company!!

Very good service. Excellence customer service. Competitive pricing

Freindly fast install, cleared up exceptionaly well and kept us in the loop as to where they were and what was happening at all times. I would absolutely recommend them going forwards.

Cool365 installed aircon for me and the process was seamless. Competitive quote from Syd, pleasant and efficient installation by Perry and Dan who installed quickly and cleanly and good office back up staff.

Shane was excellent, diagnosed the issue very quickly and remediated on site with no need for any follow up. First class.

Great experience with Cool 365. From the initial contact with Claire to the engineer's visit, everything was handled smoothly.