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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers had a great experience with this company. Many customers appreciate not having to worry about trip planning, especially when traveling solo or to unfamiliar destinations, allowing them to fully enjoy their holidays and cultural immersion. Reviewers frequently highlight the exceptional staff, including tour guides and drivers, who are praised for their helpfulness, organizational skills, and ability to create a fun and welcoming atmosphere. The company is often recommended for young and solo travelers, as it facilitates making new friends and experiencing amazing places with ease and a sense of community. Many found the trips to be well-organized, offering a perfect blend of activities, sights, and opportunities for both adventure and relaxation, leading to memorable and stress-free experiences. However, some people were dissatisfied with aspects of the service and user experience, citing issues with accommodation, such as being placed in different hotels or unsafe locations, and poor coordination regarding transportation and scheduled activities. There were also concerns about tour guides, with some reviewers reporting feelings of being unwelcome, poor group management, and itineraries that were chaotic or included attractions closed on scheduled days. Additionally, a few customers mentioned concerns about certain behaviors or driving standards, which negatively impacted their sense of safety and overall enjoyment.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Holidays

Clients share positive opinions on holidays, with many reviewers describing their trips as an "absolute... See more

Location

Customers had ambiguous experiences with location, with some praising the selection of places and... See more

Service

People report ambiguous experiences with service, with some customers praising the amazing and stress-free... See more

User experience

Users describe ambiguous interactions with user experience, with some reviewers finding it well-organized,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The best thing about Contiki is the fact that I don’t have to worry about planning a trip somewhere I’ve never been before. I solo traveled so I couldn’t imagine finding my way around a city in a... See more

Rated 4 out of 5 stars

I did this trip as a solo 32 year old and it was exactly what I was looking for: made incredible friends, saw some bucket list sites, and had a great time adventuring and learning about a new culture... See more


Company details

  1. Travel & Vacation

Information provided by various external sources

We’re firm believers that life’s greatest experiences are made better by the people you share them with. That’s why Contiki invented group travel for young people in 1962 and we’ve spent the past 53 years perfecting it. You’ll explore amazing destinations with a group of 18-35 year olds from around the world who share your passion for adventure, good times and creating memories that define what it is to be young, wild and free.


Contact info

4.0

Great

TrustScore 4 out of 5

143 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

BEST TRIP EVER!

I went on this trip with my husband and we had the best time ever! We live in London and we travel around Europe quite often but this was such an amazing and different experience than what we are used to. Everything was easy, smooth and taken care of. We didn't need to plan or think of anything and we saw SO much in such a small amount of time. It also makes a difference to travel with a group of like minded people looking to have a good time and meet new friends from around the world. Our trip manager Ellie and driver Pedro were the DREAM TEAM! They honestly made the trip so incredible, with their positive vibes, fun personality, help and knowledge into anywhere we went and heaps of insight into every location, they went out their way to make sure everyone was having the time of their lives. I couldn't recommend this trip more to any kind of traveller, experienced, new, first time in Europe, it's honestly the best city picks for Europe and a great time every night! It's very fast paced but manageable. I recommend doing all of the ME TIME optionals, everyone in our group did them and they make the trip 100x better! The ME time optionals were an amazing add on to the perfect trip. I would recommend doing them all, as they were all incredible and so worth it! Everyone in our group didi all of them and we all agreed they were brillliant and amazing value. Highlights were the Amsterdam Booze Cruise, Moulin Rouge, Venice Gondola Ride, Nordkette Mountain and Wine tasting in St. Goar.

9 August 2017
Unprompted review
Show reviews in all languages. (143 reviews)

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