ContactLens.com Reviews 

Unbelievable experience! Extremely rude and even hostile when I asked to return contact lenses. The woman I dealt with was rude every step of the way. When I asked to return my order, she became aggressive with me. She kept giving me the run around and would not be direct regarding how to return the order. When I finally said I would not continue the ridiculous banter around returning the order... if you won't allow the return, just say so... A very pleasant man responded, basically giving me the bird. ... long story- short- RUN from this company! If you want to return something, forget about it! They don't want to honor their return policy and they give you a really hard time if you ask to return. They were rude before I even asked to return it. Delivery took longer than it does from the other major retail sites. Don't bother with them. It's not worth saving a few dollars. I got the impression that they are a mom and pop shop, trying to look like a big retailer online (minus the customer service.) RUDE RUDE RUDE ... bad service, slow service and questionable product!

great price on my contacts and received almost immediately since i sent in my prescription - will return!

Never have I ever had a "donkey" speak to me in such a disrespectful manner from a business! I was a first time user, and had a question about how their operations work because the order had an original error on my side and had to be fixed. I was unsure how my order was being handled. The "boy" on the phone was very rude and acted like I was inconveniencing him. He continued to yell at me for bothering him and would not let me speak to his supervisor and told me I was crazy! I suffer from severe anxiety and he hung up on me after yelling and it sent me into a spell and had to go to urgent care! My husband tried to call to talk to a supervisor and he told my husband "I am canceling the order" and hung up on him. Since when do companies handle business like this?! He also told me if I wanted better customer service to call 1800contacts! Really?!

I've ordered from contactlens.com many times and reccommend them to all my friends. Cheap prices and excellent service. Keep up the good work guys!

Full service. All Brands. Easy site to use. Very happy to get my contacts from here.

Ordered on Monday , received on Friday. That's quicker than any local store in AZ could do. Also saved $25. My first order won't be my last. Thanks for the fantastic, no hassle service. Stan Robinson

Very prompt service, helped with a rebate. Would buy from them again.

Contactlens.com has amazing customer service and they make it simple and easy to order my contacts. They have even shipped out the same day as I place my order and are delivered very promptly.
Their prices are some of the best I could find and they do not have any handling charges or other fees when checking out. The free shipping is an always welcome addition and can even fax or email your prescription right on their website, which helps get my order out even faster.

They have been my source for contacts for years and I always have a great experience. I would (and do) recommend them to anyone I know.

No hassle contact lens ordering. Easy to use website. Prompt delivery. Attentive customer service. Best price that I found on the internet and in stores.

I just wanted to say that my order arrived faster than I thought it would, the contents are exactly as I ordered and I saved a good bit of money from what 1800contacts.com was going to charge me.

Keep up the good work, I will definitely recommend you to my friends that are looking to purchase their doctor's preferred brand of contacts at an affordable price.

Great assortment of contacts, great service. Would recommend and use again.

This is a great company to buy contact lenses from. Very inexpensive with fast delivery.