ConsumerLab.com Reviews 125

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product information, finding it honest, reliable, and comprehensive, helping them make informed purchasing decisions for supplements and health-related items. People appreciate the objective, research-based approach to testing, which instills confidence in the results and the overall quality of the information provided. Many consider the website an invaluable resource for health information, making the subscription cost well worth it. However, some customers expressed dissatisfaction with the subscription model, particularly regarding the accessibility of past information. A few reviewers also mentioned concerns about the scope of product testing, noting that certain products they use are not reviewed or that the selection of tested items can be repetitive. Additionally, some felt that the analysis of products was occasionally too lengthy or complex for the average person to understand.

What people talk about most

Product

Customers consistently note positive experiences with product reviews. Many consumers rely on the platform... See more

Website

Reviewers highlight positive aspects of the website, often considering it the primary source for health... See more

Subscription

People report ambiguous experiences with subscription. Many consumers find the subscription fee very... See more

Quality

Clients share positive opinions on quality, appreciating the objective testing of nutritional supplements to... See more

Value for money

Users describe positive interactions with value for money. Many consumers find the subscription fee very... See more

Based on these reviews

Rated 5 out of 5 stars

For at least 15 years, I have relied on ConsumerLab.com reports’ advice regarding all supplements I purchase. Value, truth in labeling, safety cautions, worldwide research. I can make my own choices a... See more

Company replied

Rated 5 out of 5 stars

I love being able to get honest reliable information on products before buying them or using them. I like that you include so many different studies when reviewing products and that you site the studi... See more

Company replied

Rated 5 out of 5 stars

trust, honesty above all else is important to me. I feel i can research an item and come away with a comprehensive and thorough explanation of how item is reviewed, rated and tested. I rely on this in... See more

Company replied

Rated 5 out of 5 stars

You present valid evidence and include scientific study evidence at times, too. You ask what products users would like you to test/review. The way you test products (multiple labs not affiliated with... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Health Consultant
  3. Health Food Store

Written by the company

ConsumerLab.com is the leading provider of independent test results and information to help consumers and healthcare professionals identify the best quality health and nutrition products. It publishes results of its tests in comprehensive reports at www.consumerlab.com. CL also conducts an annual Survey of Vitamin & Supplement Users. CL's research is cited frequently by the media, in books, and at professional meetings. In addition to the products it selects to review, CL enables companies of all sizes to have their products quality tested for potential inclusion in its list of Approved Quality products and bear the CL Seal. Since its founding in 1999, CL has tested more than 5,600 products, representing over 850 different brands and nearly every type of popular supplement for adults, children, and pets.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

125 reviews

5-star
4-star
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1-star

Replied to 75% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

I love the serious science analysis and…

I love the serious science analysis and often share info with my residents, med students and patients. And i appreciate the site owners refusal to refuse to back away from their data driven findings when threatened by a vendor.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

I don't buy anything without checking here first

I've been a member of ConsumerLab for years and won't buy a supplement or health food without checking for safe & effective products. Sometimes I DON'T buy, if the supplement itself wouldn't be good for me depending on my particular situation.

I've learned so much about health in general from this site. And everything discussed is backed up with evidence & citations, down to the dosage recommendations & warnings. I tell everyone about Consumer Lab. And they don't pay me to do so :-), in fact, the subscription fee is very reasonable considering everything you get.

26 March 2026
Unprompted review
ConsumerLab.com logo

Reply from ConsumerLab.com

Thank you so much for this. It truly means a lot to hear that ConsumerLab has become such a trusted part of your decision-making. We’re especially glad that the information has helped you not only choose products more confidently, but also avoid products that may not be right for your particular situation.

Our team works hard to provide evidence-based information, practical guidance, and clear warnings people can actually use, so hearing this kind of feedback is incredibly rewarding. We also really appreciate you telling others about ConsumerLab. That kind of support means a great deal to us.

Thank you again for being a longtime member.

Rated 4 out of 5 stars

Great site for checking product safety and effectiveness

Overall, ConsumerLab is a wonderful resource for reviewing and rating foods and supplements, particularly in regard to safety issues - e.g., potency, heavy-metals and other toxins, and clinical evidence of benefits and risks in certain products. My ONLY frustration is that “Top Picks” are sometimes a revolving door, with some products dropping from “Top Pick” to “not approved” at all. But definitely worth the price of subscription.

20 February 2026
Unprompted review
ConsumerLab.com logo

Reply from ConsumerLab.com

Thanks for your review, but please be aware that there are good reasons why a Top Pick may change in a category. We continually test and re-test products and consider these findings in choosing a Top Pick. We also factor in changes in product formulations, availability, and pricing, and information from other sources -- such as recalls -- in our determinations. It would be easy to stick with the same product as a Top Pick, but we hope that you appreciate the effort we make toward keeping our recommendations up-to-date.

Rated 1 out of 5 stars

Kind of predatory trial

Good quality research and everything but predatory in the sense they make you wait 24hrs to cancel free trial in hopes you forget or get busy with something else so you are charged a yearly fee. Beware of being accidentally subscribed.

16 March 2026
Unprompted review
Rated 4 out of 5 stars

I'm glad consumerlab exists

I'm glad to be a member of consumerlab but I don't think enough supplements/herbs are reviewed. Several of the ones I'm taking don't exist on the site, so it would be helpful to someone like me if you reviewed a wider variety.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service I trust

ConsumerLab is an outstanding service that I count on regularly. Not only do they test supplements to ensure proper ingredients/no contaminants, but they also have detailed, unbiased reviews of research on supplements and health issues. I never buy supplements without checking on ConsumerLab first. And when I need info on supplements or health issues I always trust ConsumerLab first over general searching.

10 March 2026
Unprompted review
ConsumerLab.com logo

Reply from ConsumerLab.com

Thank you so much for your thoughtful review. We truly appreciate your support and are so glad to hear that ConsumerLab has become a resource you count on regularly.

It means a lot to know that you value both our independent product testing and our unbiased research reviews. Helping people make informed decisions about supplements and health products is exactly why we do what we do.

Thank you again for your trust and support.

Best,
ConsumerLab.com

Rated 5 out of 5 stars

Best research tool

I see so many ads for supplements and drugs. I like to lot into ConsumerLab to research them.

11 March 2026
Unprompted review
ConsumerLab.com logo

Reply from ConsumerLab.com

Thank you so much for your review and for using ConsumerLab to research supplements and drug products you see advertised. We’re really glad to hear that you find our information helpful.

If there are specific supplements or products you’d like us to consider reviewing, please feel free to send your suggestions to productsuggestions@consumerlab.com. We always appreciate hearing from our readers.

Thanks again for your support.

Rated 5 out of 5 stars

A very helpful resource

I have come to rely on Consumer Lab for objective testing of nutritional supplement products. They ask for input re: specific brands and products to test . Each email from them is loaded with information you can use, and their website has the ability to search for testing data on multiple products and health concerns. Consumer Labs offers great value at a very fair price.

27 February 2026
Unprompted review
ConsumerLab.com logo

Reply from ConsumerLab.com

Thank you so much for your thoughtful review. We truly appreciate your support and are so glad to hear that you find value in ConsumerLab’s objective testing, research, and email updates.

It’s especially nice to hear that our product suggestions feature and website search tools have been helpful to you. We work hard to provide practical, trustworthy information that people can really use.

Thank you again for your trust and kind words. We’re grateful to have you with us.

Best,
ConsumerLab.com

Rated 5 out of 5 stars

I rely on ConsumerLab

I rely on ConsumerLab to guide my choices and confirm the value of the supplements I buy and consume. I subscribe to this service and my experiences span several years and numerous products.

14 February 2026
Unprompted review
ConsumerLab.com logo

Reply from ConsumerLab.com

Thank you for your longtime support and for sharing this. It means a great deal to hear that you rely on ConsumerLab to help guide your choices and evaluate the supplements you use. We truly appreciate your trust over the years and are grateful to have you as a subscriber.

Rated 5 out of 5 stars

Meets the Needs of My Top Priorities

I like the product reviews, even for products I do not use. The ability to focus in on specific aspects of a review is a great time save. My favorite aspect of the site is the alphabetical listing of all products for reviews and recommendation.

17 February 2026
Unprompted review
ConsumerLab.com logo

Reply from ConsumerLab.com

Thank you for this thoughtful feedback. We’re so glad to hear that you find the product reviews helpful, even for products you don’t currently use. It’s great to know the ability to focus on specific aspects of a review saves you time, and we’re especially pleased that the alphabetical listing of products is one of your favorite features. We truly appreciate your support!

Rated 5 out of 5 stars

Excellent Resource

Everything is great. I appreciate the opportunity to review CL. I appreciate also the routine offerings to subscribers to suggest brands and products to test.

4 February 2026
Unprompted review
ConsumerLab.com logo

Reply from ConsumerLab.com

Thank you so much for your kind words and for taking the time to share this feedback. We’re glad to hear you’re enjoying ConsumerLab and that you value the opportunity to suggest brands and products for testing. Input from subscribers like you helps guide our work, and we truly appreciate your support!

Rated 5 out of 5 stars

Invaluable source of information

The variety of items you test makes me continue to subscribe. The insights and updates on the quality and uses of the items are of great value to me. I highly recomment your service to my friends.

26 January 2026
Unprompted review
ConsumerLab.com logo

Reply from ConsumerLab.com

Thank you for taking the time to share this. We’re happy to hear that the variety of products we test and the insights we provide continue to be helpful. Your recommendation to friends means a great deal to us, and we truly appreciate your support.

Rated 5 out of 5 stars

An Essential Part of My Knowledge Base

I use Consumer Lab at least weekly to make choices on supplements, skin care products, dental health, chocolate, snack foods and more. Today I learned that the tuna in my pantry had been recalled. Absolutely worth the subscription cost

23 January 2026
Unprompted review
ConsumerLab.com logo

Reply from ConsumerLab.com

Thank you for sharing this. We’re glad to hear you find ConsumerLab helpful on a weekly basis across so many categories. Helping members make informed choices and stay aware of important safety issues, like recalls, is exactly why we do what we do. We appreciate your support.

Rated 5 out of 5 stars

Objective, research-based information

You provide objective, research-based information about supplements and so many other things. ConsumerLab is often the first place I go if I think there's even a small chance that you have some information that I'm looking for.

21 January 2026
Unprompted review
ConsumerLab.com logo

Reply from ConsumerLab.com

Thank you for sharing this. We’re happy to hear that our objective, research-based information has made ConsumerLab a trusted first stop when you’re looking for answers. We appreciate you taking the time to let us know and for being a member.

Rated 5 out of 5 stars

ConsumerLab.com is extremely valuable…

ConsumerLab.com is extremely valuable to me and my family. I do not buy any nutritional supplements without checking their reports first. I literally could not function without their excellent, unbiased, scientific, testing and reporting services. I am extremely grateful for this business! I have been a member for a number of years with consistently outstanding impressions of their work.

19 January 2026
Unprompted review
ConsumerLab.com logo

Reply from ConsumerLab.com

Thank you so much for this thoughtful feedback. We’re grateful to be a trusted resource for you and your family, and we’re glad our independent testing and reporting continue to support your decisions. Your long-time membership and kind words mean a lot to our team.

Rated 5 out of 5 stars

It is the best resource for what is in…

It is the best resource for what is in your supplements and goes above and beyond to answer questions and help users. The best money I have ever spent. I highly recommend them.

3 January 2026
Unprompted review
ConsumerLab.com logo

Reply from ConsumerLab.com

Hi Charles, thank you for the generous review. ConsumerLab is glad that the in-depth supplement information and help answering questions have been worth it to you.

Rated 5 out of 5 stars

For at least 15 years

For at least 15 years, I have relied on ConsumerLab.com reports’ advice regarding all supplements I purchase. Value, truth in labeling, safety cautions, worldwide research. I can make my own choices after reading through the research studies CL presents. From cocoa to magnesium. Thank you!

1 January 2026
Unprompted review
ConsumerLab.com logo

Reply from ConsumerLab.com

Hi Betsy, thank you for the 15 years of trust. ConsumerLab is glad the clear, research-based reports—on everything from cocoa to magnesium—help you compare value, verify labels, and make confident choices. Here's to another 15 and more!

Rated 1 out of 5 stars

I'm a paid subscriber and can't log in…

I'm a paid subscriber and can't log in no matter how times I tried. Just want a refund..

18 November 2025
Unprompted review
ConsumerLab.com logo

Reply from ConsumerLab.com

Hi Fernanda, I am really sorry you are having trouble logging in. That sounds very frustrating and I understand why you would ask for a refund.

We want to make this right for you. Please contact us at subscription@consumerlab.com or call 914-722-9149 so we can quickly look up your account, reset your access, and process a refund if needed. We are here to help and you will not be left without support.

Thank you for letting us know and giving us the chance to fix this.

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