Order tracked as delivered when not. Impossible to contact unless on their terms. All contact telephone numbers in published domain are fake/cloned. Did respond to my enquiry to product whereabouts wi... See more
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See what reviewers are saying
Ordered the wrong size Stihl saw, my fault. Emailed them within the 14 day return window for a refund or an exchange. Not heard anything back from them after sending multiple emails.
DX (logistics company) only delivered half my order. Emailed CPD over the weekend and within the first couple hours of Monday morning they'd sent a replacement via a quicker courier service and was al... See more
Company replied
Excellent service I ordered the scaffold trestles at 4.30pm and they were with me before midday the following day! Cant ask for much more than that other than the price was very good, quality great... See more
Company replied
Company details
- Scaffolding Rental Service
- also in
- Civil Engineer
- Construction Equipment Supplier
- Construction Machinery and Equipment Store
- Grounds Maintenance Service
- Tool Store
Written by the company
Our team at Construction Products Direct bring together more than 50 years of construction industry knowledge. Construction Products Direct will fast become the UK’s leading supplier and first choice of non-mechanical construction equipment including: access equipment, safety products, small tools, temporary fencing, barriers, excavation safety equipment and scaffolding products.
Contact info
Woodland farm Ind Est, Shortthorn road, NR10 5NU, Norwich, United Kingdom
- 0330 124 7955
- sales@constructionproductsdirect.co.uk
- www.constructionproductsdirect.co.uk
2.7
Poor
54 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Ordered the wrong size Stihl saw
Ordered the wrong size Stihl saw, my fault. Emailed them within the 14 day return window for a refund or an exchange. Not heard anything back from them after sending multiple emails.
28 May 2026
Order tracked as delivered when not
Order tracked as delivered when not. Impossible to contact unless on their terms. All contact telephone numbers in published domain are fake/cloned. Did respond to my enquiry to product whereabouts with a rather non commital "will send it when we get it in stock." Had to get refund via paypal intervention.
28 May 2026
Do not even consider this company
Scam. Do not even consider this company. ordered item shown as delivered, not delivered..Only communication was at point of order. Should have seen the warning signs, no company address on website, no contact phone numbers, you have to trawl the web. There are at least 4 associated telephone numbers published elsewhere for this company. All but one are not recognised the last one is to a private individual i.e. cloned. Last reviews here from 2024! The Companies House record for this company is also an indicator of what you are dealing with.
30 April 2026
Unprompted review
Builders trestles
Bought the size 3 builders trestles. Excellent value for money. Simple to erect, use and dismantle. Easy to store. A very pleased customer.
12 November 2024
That was a part missing on my order did…
That was a part missing on my order did an enquiry no reply
Report on the way to eBay
1 November 2024
Everything else is fine except delivery…
Everything else is fine except delivery man not friendly he left goods in to the Road
6 November 2024
Quick Delivery
28 October 2024
Reply from Construction Products Direct
Hi
Thank you for taking the time to write a review.
We very much appreciate it.
Regards
Rob
Builders Trestles
Just what I needed, I was getting sick of balancing on a plank and very pleased that they are lighter than those I remember when I was involved in building work.
9 October 2024
Reply from Construction Products Direct
Hi
Were glad you received what you wanted.
Thank you for writing a review.
Many thanks
Rob
Reply from Construction Products Direct
Hi
Thank you for your 5 star review. We very much appreciate it.
Kindest regards
Rob
Good product
Good product, despatched promptly, unfortunately the carriers didn’t perform but Construction Products were very helpful sorting it out.
30 August 2024
Reply from Construction Products Direct
Hi
Thank you for your review.
We do appreciate all your feedback.
Many thanks
Rob
Reply from Construction Products Direct
Hi
Thank you for your review. It is very much appreciated.
Kindest regards
Rob
Good customer service
I bought acrow props at a good price and were delivered on time. Good, friendly service.
2 August 2024
Reply from Construction Products Direct
Hi
Thank you for your kind 5-star review. We do appreciate it.
Kindest regards
Rob
Reply from Construction Products Direct
Hi
Thank you for your 5 star review. We are glad you like the products.
Many thanks
Rob
Reply from Construction Products Direct
Hi
Thank you for your lovely 5-star review. It is very much appreciated.
Kindest regards
Rob
Didn’t get my delivery after 12 days…
Didn’t get my delivery after 12 days got nothing but excuses and false promises of delivery dates. I needed the materials for a job that I had to keep putting off because it never turned up when they said it would.
1 July 2024
Reply from Construction Products Direct
Hi
Thank you for your review. We understand your frustration. We were advising you on the information that we were being told from our suppliers. However we now have the items in stock.
Kindest regards
Rob
14 days still no delivery?
24 June 2024
Reply from Construction Products Direct
Hi
Thank you for your review.
We were not aware that you had not received this item. If we had been aware of this, we would have sent replacements out immediately.
I have just been in contact with DX and they are doing searches for them. If we do not hear anything by lunchtime tomorrow, we will resend the items on a next-day delivery.
Kindest regards.
Delivered at time quoted and to where I…
Delivered at time quoted and to where I wanted it put.
24 June 2024
Reply from Construction Products Direct
Hi
Thank you for your review. It is much appreciated.
Kindest regards
Rob
Good reliable service kept me updated…
Good reliable service kept me updated with the products
9 May 2024
Reply from Construction Products Direct
Hi
Thank you for your kind 5 star review.
Kindest regards
Rob
Quick and easy check out and delivery.
13 May 2024
Reply from Construction Products Direct
Hi
Thankyou for your lovely 5 star review.
It is very much appreciated.
Kindest regards
Rob
Reply from Construction Products Direct
Hi
Thank you for your feedback we appreciate it. All feedback is welcome and we'll look into this matter to make sure emails are replied to sooner.
Kindest regards
Rob
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