Constant Contact Reviews 1,777

Easy to use, good tools and the cost is reasonable

Our small arts nonprofit organization has had excellent service from Constant Contact over many years. The use of the website and guidance provided has become steadily more user friendly. We appreciate the quality and cost-effective aspects of this business.

Usually effective, usually very cooperative. There is a level of inconsistency that should be addressed. Specifically, helping customers to navigate on there campaigns, the results as well.

The software is very easy to create content/newsletters for my audience. It would be great to be able to view previous campaigns without having to copy and create a new campaign.

The human being who responded was excellent, helpful, knowledgeable, patient. The process of getting past the robot voice wasn't as stressful as it usually is. With her help, I succeeded in getting access to the Constant Contact account.

We use Constant Contact as our primary platform for mass email communications, including our monthly newsletter, special announcements, and fundraising campaigns. The platform is user-friendly and allows us to easily design professional emails and manage large contact lists.

One of the most valuable features is the analytics dashboard, which provides insights such as open rates and engagement metrics. These insights help us better understand our audience and continuously improve our communication and fundraising efforts. Overall, Constant Contact has been a reliable and effective tool for staying connected with our community.

The personal service that Sharon gave was great. She helped me upload my contacts - this is always troublesome for me. She made onboarding easy - something that MailChimp did NOT do.

Not easy to use. Other sites provide much easier setup when composing emails.

Very good at leting me get my information out to my customers.

I will copy and paste parts of a document into a constant contact campaign and I need to go back and fix what I just pasted because everything has changed from the text color, font size, space, font boldness - everything. What is the point of me copying and pasting something if I have to redo it again anyway? Very frustrating.

Every two years I use CC to communicate with artists for our Art Exhibition and Sale to raise money for our charities. Excellent service and training are the two reasons why I keep coming back to them.

Many thanks to CC and their team of dedicated customer service representatives for their patience and willingness to go the extra mile.

The system works well and the online tutorials are really great. I can find things I need and get help to do what I want. I transitioned from another mail service and the transition was seamless and my users did not notice except for the logo on the bottom of the email. I actually have more functionality now than I did in the other service.

Love It!!! I would recommend this email marketing platform...

I've been a member for many years and will continue with Constant Contact because it's such an easy way to send emails and easy to understand how to do it! Lots of choice and support when needed.

Overall the product is fine. However, the security measures are a major pain in the ass. If I sign into my account from a device that I haven't used in a while I waste up to half an hour signing in, providing passwords etc.

We have been using CC for many years to keep us in touch with our audience members. Love the ease of use in getting this done week in and week out.

Seems that gmail and outlook frequently block constant contact emails so our subscribers aren't always seeing our emails.

We've been using Constant Contact since 2012 & highly recommend them! They train, support & continually innovate & upgrade. The platform is super easy to use & the reporting is great.

I've used CC for at least 20 years. The support is always there ready to help. I do wish there were more options for templates but you can make your own. Canva is connected too but I sometimes have a glitch with it. It is easy to navigate and you can use it on your cell phone. There are some small differences but that's life,lol!

I have used constant contact in a few different roles and always found it easy to use, easy to brand, with great reports and controls.
From setting up my monthly newsletters, to sending out a quick note to sections of my lists, its easy and intuitive. Worth every penny for the engagement.