my reg mob no 9845161117, & my terminal id INBLR0010090001 ,i have use service this com since 2 years very nicly ,but last week company suddenly customer service is totally stop since 23/08/22 , my... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
From the very first contact, ConnectPay stood out. The proposal process was impressually flexible and they were genuinely supportive throughout — every single requirement we raised was addressed, an... See more
Company replied
I started using ConnectPay three months ago, and so far I am really happy with the service. Support team was really helpful during onboarding process and that made whole thing way easier. Also I do li... See more
Company replied
We recently switched to connectpay! Charlie Melia made the transition seamless, the on boarding as well as Charlie were there to answer any questions we had! Charlie went above an beyond and no pushy... See more
Company replied
Company details
About ConnectPay
Written by the company
ConnectPay stands for „Banking made easy“ with a top priority to simplify processes and make it truly easy. ConnectPay is the banking alternative for online-focused businesses. Company‘s main activity and focus is banking payment services for business and institutional clients, including:
• SEPA & SWIFT payments
• Multi-currency accounts • Corporate cards • Merchant accountsConnectPay is licensed and regulated by the Bank of Lithuania and is subject to the regulatory framework of the European Central Bank.
Visit us at ConnectPay.com for more company and products related information.
Contact info
Algirdo str. 38, LT03218, Vilnius, Lithuania
- info@connectpay.com
- www.connectpay.com
3.6
Average
29 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
great and quick service overall
13 January 2021
Unprompted review
Reply from ConnectPay
Hi Dogze,
Thank you for your review! We’re happy to hear that!
Yours,
Team ConnectPay
The Best Customer Service!
The Best Customer Service!
Highly recommend!
20 August 2020
Unprompted review
Reply from ConnectPay
Hi Natalija,
Thank you for your great review.
Greetings
Team ConnectPay
Happy customer
I started using ConnectPay three months ago, and so far I am really happy with the service. Support team was really helpful during onboarding process and that made whole thing way easier. Also I do like mobile app, it is way more convenient to confirm payments with it, then just type OTP every time.
20 August 2020
Unprompted review
Reply from ConnectPay
Hi Motiejus,
Thank you for your kind review. We appreciate your time and effort spent on sharing this.
Yours,
Team ConnectPay
Promising only what can deliver
Promising only what can deliver, excellent customer support, ever-widening range of products/currencies offered. Recommended
13 August 2020
Unprompted review
Reply from ConnectPay
Hi Simas,
Thank you for your kind words. We highly appreciate your feedback.
We wish you a nice day,
Team ConnectPay
Greedy!
Crazy fees compared to other banks and almost impossible with ever moving goalposts (and ever increasing fees) when you want to close the account.
19 June 2020
Unprompted review
Reply from ConnectPay
Hi Darren,
Thank you for your feedback. We appreciate your concerns, however ConnectPay is 100% transparent with pricing sharing all related information online at connectpay.com and during onboarding.
Wishing you a sunny day,
Team ConnectPay
Quality assurance which is super easy to use!
They require lots of in-depth documents when on-boarding, but once you’re approved, the business is super easy to use and smooth. No usual ‘ping pong’, you know what I mean :)
13 March 2020
Unprompted review
Reply from ConnectPay
Hi,
Thank you for your feedback! We’re happy to hear that!
Greetings,
Team ConnectPay
Reply from ConnectPay
Hi Evelina,
Thank you for your great review.
Have a wonderful day,
Team ConnectPay
Their online banking is so easy to use
28 February 2020
Unprompted review
Reply from ConnectPay
Hi Augustas,
Thank you for your feedback. We are glad to hear about your positive experience with us!
Yours,
Team ConnectPay
amazing online banking and great service
21 October 2019
Unprompted review
Reply from ConnectPay
Hi Avy,
Thank you for your kind words. We highly appreciate your feedback.
We wish you a nice day,
Team ConnectPay
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.