Comviq Reviews 

Terrible service.

I have ordered some accesories to my phone which should have been delivered in 2 days but it took 2 months until I got them. I have contacted them many times but they couldn’t help. I do not recommed their service at all.

Customer Service line - more than 40 minutes waiting and counting.

Comviq is scam now, I have 2 contract phones( same brands, one for me and the other for my partner). I realized one doesn't support some apps while my partner's does, making one phone fake. This fake phone consumes more data than the other. I get 8GB data on both phones every month but end up buying more data every month. NB I use WIFI both at home and at work. They are thieves. Please be careful especially when signing up for a contract phone with them. You are better of saving up and buying from the shop. Scam scam scam. Annoying part is they couldn't find reasonable answers because they know what they are doing and they very rude and will tell you to go leave a review if you like. Be careful Guys.

Worst customer service in the world.
Not joking even, I was on the phone waiting for a person to talk to.
I waited almost 60 minutes then he picked up said hi and hung up after he said “just give me a minute “
I have 3 subscription there and I’ve bought a couple phones to.
I’m just waiting for my subscription to get done so I can move to another sub

No, never buy this low quality internet bundle. The system is designed in such a way that it will finish your current internet package like a flowing water and you will be without internet. They make you purchase more internet with the most expensive options.

Customer service? It doesn't exist. It's their way or nothing. You will not get anything resolved. They're a money hungry company with no ethical standards. Stay away from Comviq - it's not worth the stress. Save your money and avoid the disappointment.

Terrible service! Absolutely uneducated personal. They are thieves who are stealing your money with a purpose, never listening you, doing false history in their data, which is not corresponding the reality with a purpose to take more of your money. Do not mix you with such a cheap and terrible company. They are never telling you the truth, then you find that your abonnemang is binded for no reason, who never described you about with no possibility to change conditions. They are sending you only late invoices without sending you a first invoice, while noticing that they did it. Then they are sending you 60 kronor i påminnelse avgift efter du har betalt invoice! Constant lying!! I am searching the way how to punish these busters! AVOID!!!AVOID!!! Really busters! I AM TOTALLY UNSATISFIED AND WAIT THE TIME TO LEAVE THEM!!

Sends invoice to debt collector even though on their platform it clearly says that I have no unpaid invoices. Also I have paid all my invoices for years in time. Doesn't matter though.

Did I say that I didn't even owe them the full amount that they sent for debt collection? That amount they will repay afterwards.

In short they have a glitch in their UI, and send an invoice for an amount I don't even owe them to debt collectors.

Customer service is like talking to a chat bot.

Swedish user. Been using company for 4 years now, prepaid, and I have had no issues! While I can't speak for the customer service, Comviq still supplies good coverage (just shy of Telia's), reasonable rates, and cellular reliability. My few times with its international system have been without complaints (and at reasonable expenses), too. As with any ISP not advertised otherwise, I would be wary of using my SIM outside of Sweden, and look up rates ahead of time.

Worst experience
I am in UK with comviq for two weeks and they disconnected my data. I can only make a call or sms and without internet. I have been trying to call their helpline from last week but never connected. Other option is Viq robot chat and that is a joke, only waste of time
I want to throw their sim into river thames
Bad company and stupid customer service

Dear friends, I want to inform you about Comviq company.
Be careful not to be tempted by their cheap service as this is NOT TRUE. In the Stockholm metro is distributed for free sim cards for phones. When I arrived in the Swedish capital, I also picked up one of them and it was a Comviq card. I registered number activate and every month I filled in pay us you go for 195 kr for internet and calls. And after a while the time I received an invoice to pay 350kr on a mobile phone. For what amount? I don't have a contract with the company, I didn't buy a new phone, I calling abroad free calls via the computer. Does this Comviq sim card cost that much per month? And + I still buy a pay us you go of 195kr !!
And so, for four months now, I have been asked to pay an invoice , as if I had signed a contract. And the day before Christmas Comviq disconnected my sim card because I do not want to pay for not existing contract!
Dear friends, do not be tempted by Comviq's offers, they will later ask you to pay three times more for sim card only. This is a dishonest company !!!
I want to start a process and I want to ask you friends, maybe who suffered from this company? We will try to restore justice.

Your customer service is a complete shame !!! Trying to reach them the whole day.. On telephone they just shut down the line and say call later !!!! .. On chat, it interrupts dozens of times when I try to fill in my information and then suddenly says “check your connection” !!!!! Eventhrough, I’m connected ...
I asked them before to cancel my bredband weak service ..they said okay, now my new company is trying to connect me to the new bredband but can’t because comviq didn’t submit a cancelation notification on the agreed date !! ..Now, I’m at risk of having no wifi at all during new year and I cannot reach them to tell them to check that they cancel their service !!!.. this is bad and shameful.. I have been their customer for more than a year, it was ok with abonnenmang.. but their bredband and customer service is a catastrophe

Worst phone company I dealt with. I'm trying to cancel my subscription, I have to wait hours in line, they transfer me and then hang up. I don't use their service for months now but they keep charging me and send the bills to Sergel that charge me with high interest rates. Wish I could rate them with 0

This company is nasty, with nasty practices and designed rob you like the scammers they are. Have been trying to cancel my account for several months, but they make it as hard as possible. Stood hours (literally) waiting on the line and was promissed they would cancel it, stil they charge me!
Nasty business, never tought I would see something like that in Sweden.
What they do is probably illegal or barely legal.

Dodgy business practices! When I changed to another mobile operator they decided to change the way of payment from billing my credit card to sending me a mail with the bill, which I of course missed. Now I got an extra charge for late payment. Slimy company!

very bad, in every way.

I have been a customer of Comviq since last 5 years and its quite unfortunate that I have to stick to it but their customer service support has been really pathetic and each time you approach them with your problem, they just assure you that it will be solved and just keep patience but in the end, you just have to follow up with them months after months. A simple request to get the address updated in the invoice, it just never happens and I am quite surprised that even if they take in the Social Security Number during registration and verification, why can't they fetch the address from Central Tax Agency.

Ordered a phone. It stated in order that delivery 2 to 3 days. Today it went one week and nothing received. Contacted useless customer service after waiting for long time in queue, got the answer that I have to wait as they don't have the phone in stock. Is not it a sort of cheating by luring customers with wrong information. Still waiting for my phone and very much disappointed!

I purchased extra data via comviq online, however, recieved no data in return. Turned phone on and off but still no message that I had purchased it or any data. The money still left my bank account. Rang them several times, however to no end.