Comptoir Libanais Reviews 73

TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

The food was very delicious and the experience was very pleasant. The interior of the restaurant is absolutely beautiful. A huge thank you to the waitress Jennelyn for making our meal even better!

Rated 2 out of 5 stars

Good god, give me something bland. 4 out of 6 ordered a tagine, if you’ve been lucky enough to go somewhere Middle Eastern, don’t dwell as you can forget your Middle Eastern experience, a little bowl... See more

Rated 5 out of 5 stars

So inviting from the outside, such pretty decorations adorn this restaurant. I would actually say this is one of the best meals I’ve ever had. Beautiful Lebanese white wines, salads filled with flavou... See more

Rated 5 out of 5 stars

I forgot to have breakfast before donating blood at Westfield. No restaurants were open at 8:30 in the morning, vendors were setting up. Shahid at Comptoir Libanais showed me unimaginable humanity, h... See more

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3.3

Average

TrustScore 3.5 out of 5

73 reviews

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Rated 5 out of 5 stars

The food was very delicious

The food was very delicious and the experience was very pleasant. The interior of the restaurant is absolutely beautiful.
A huge thank you to the waitress Jennelyn for making our meal even better!

22 February 2026
Unprompted review
Rated 1 out of 5 stars

Bland no taste really bad food

Bland no taste really bad food, you order and 1 minute later the food has arrived, service staff useless not great at all
This is the one at Stansted airport go to Burger King at least you might get some flavours

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Pretty decor, amazing food, super service

So inviting from the outside, such pretty decorations adorn this restaurant. I would actually say this is one of the best meals I’ve ever had. Beautiful Lebanese white wines, salads filled with flavour and colour, the prices are also extremely good for the portion size, which is huge. Will definitely be coming back.

18 September 2025
Unprompted review
Rated 1 out of 5 stars

The worst customer service experience EVER!

This review is for the Comptoir Libanais restaurant located around Gate B in Terminal 1 of Malpensa Intl Airport Italy.

I regret to share that my recent visit to Comptoir Libanais at Malpensa Airport was deeply unsatisfactory, overshadowing what had been an otherwise wonderful trip to Milan.

The QR code ordering system malfunctioned multiple times, displaying incorrect and significantly inflated totals (€109 and €235 instead of €43). When I requested assistance, staff were dismissive, unhelpful, and at times openly confrontational. One employee went so far as to accuse me of ordering for another table without allowing me to explain the issue.

Matters escalated when, after refusing to pay a service charge due to the unacceptable service, a staff member became aggressive, demanded our passports, and threatened to involve the police. This caused unnecessary distress to my daughter and left us feeling shaken.

While the food was ok (nothing special), the hostile and unprofessional conduct of staff was entirely unacceptable. I strongly urge management to address these concerns immediately. I will never visit this restaurant again!

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Exeter restaurant is fantastic! …

I visited the Exeter restaurant with two friends for lunch.
The food was delicious. We had the Meze platter and some spiced roasted potatoes and it was all fantastic.
Service was really prompt and our waitress, Cat, was the kindest, funniest person and a real asset to the restaurant. We will be back again.

7 August 2025
Unprompted review
Rated 4 out of 5 stars

Good food and service

My partner and I had a light lunch at the Exhibition Road restaurant
The staff were very attentive and polite with smiles all round
The food portions were small but aren’t all portions these days? However it was delicious as was my Beirut beer which I would definitely have again, light and full of flavour and so refreshing on an incredibly hot day
We would certainly dine here again

15 July 2025
Unprompted review
Rated 2 out of 5 stars

FESTIVAL TERRACE South Bank -Main meals…

FESTIVAL TERRACE South Bank -Main meals chicken with green olive and cuscous was very poor. Small, a couple of pieces of chicken, no olives looked like a small bowl of gruel !! also Chicken salad very poor with little meat and awful salad mainly lettuce.
Two stars given for pleasant staff and nice desert (orange/almond cake)
I would not go there to eat again.

4 June 2025
Unprompted review
Rated 4 out of 5 stars

Delicious lentil soup...try it!

Delicious lentil soup...try it!
Great under £10 deal; Lamb kofta wrap with fries, garlic dip. Choice of drink; Apple, Mint and ginger separate purchase Very well prepared.

Thank you at Shepherds Bush Westfields

23 May 2025
Unprompted review
Rated 1 out of 5 stars

Told not to pump by “offended” manager!!

I had a really upsetting experience at Comptoir Libanais (Stansted branch) yesterday. I had left my baby for the first time and after a very busy day I sat down for a meal and began to assemble my breast pump. I was about to attach it when the manager (Florin) appeared over my shoulder and told me that “this was not the place for that!” He continued “that is why we have family rooms” [in the airport]. I was so taken aback but I managed to say something along the lines of I am allowed to do this in public, to which he responded that he personally didn’t want to see it-it was not the place and would put the other diners off their food! I felt so humiliated and angry. As a breastfeeding mom, I have never encountered this treatment before. I am incredibly disappointed. I left the restaurant and cried.

Breastfeeding is a beautiful, natural gift that I am blessed to give to my children. I should not be made to feel like I am doing something indecent! It is my prerogative whether I would like to use the family room or not. That’s my choice, not Florin’s.

What happened here is illegal. Do better!

22 March 2025
Unprompted review
Rated 4 out of 5 stars

Nice place for family and friends

This is a must go whenever my friends and family visit me. Awa is one of the chefs there. Her presence, her vibe, her big smile, her positivity, and her savoir-faire are only a few on the list that I could feel and taste at the restaurant.
I went to three of them (Sloane Square, London Bridge, and Gloucester Road) in London. They are all beautifully decorated, with a warm and colourful atmosphere, very nice and friendly service, a good variety on the menu (for kids too) and the price is affordable. The dishes are well presented, tasty, and colourful but I will admit that the cocktails are weak.

10 March 2025
Unprompted review
Rated 1 out of 5 stars

Owed a refund !

We bought wine by app in November whilst deciding what to eat - was told then by server (In Exeter) that they didn't have the expensive wine we ordered but we could have the house and apply to HQ for a refund as they could not process it. 3 emails and 5 calls later and HQ still have not responded

30 November 2024
Unprompted review
Rated 2 out of 5 stars

Would we go again?

Lively ambiance, food was ok but arrived tepid, lukewarm at best. Although most of what we went there for was off the menu - even Humous was not available!! Server was not very attentive, we had one drink that lasted 1 1/2 hours and it took ages to get served in the first place. The bill however, arrived at the speed of light! Don't bother with the cocktails they are a waist of time, weak and no flavour. The gin tasted a bit weird too! So altogether not a great experience on the food and drink side. Atmosphere lively and suited our event. Would we go again? Would not rush back.

19 February 2025
Unprompted review
Rated 5 out of 5 stars

We had a quick lunch at Stansted…

We had a quick lunch at Stansted airport in this restaurant with kids. Their seating is very comfortable, staff seems to know what they are doing. One if the item had some meat not cooked to our normal taste, which the lady was happy to replace on a short notice. Very good service given that everyone is in a rush.
Baba ghanoush and kids meal was very tasty.

30 October 2024
Unprompted review
Rated 2 out of 5 stars

Stansted Airport - Fraud

Stansted Airport - Dacoits . Didn't mention VAT isn't included in the price shown in the menu
Food was okay .Charged me so much extra and their prices aren't cheap anyway. Disappointed

18 September 2024
Unprompted review

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