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Compare the Market Australia Reviews 

6,238
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 224 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the digital platform makes it extremely simple to navigate options, find great deals, and save substantial money on their various insurance policies. People also warmly appreciate the incredibly friendly and knowledgeable staff members who provide clear explanations, valuable guidance, and patient support throughout the entire comparison process. Some people were dissatisfied with unexpected pricing discrepancies where final costs or actual provider quotes differed significantly from the initial estimates. Consumers noted that certain policy quotes turned out much higher than expected or involved additional fees after completing the online application process.

What people talk about most

User experience

Reviewers mention positive feedback about user_experience, highlighting a very user-friendly system that... See more

Price

Consumers find price satisfaction through significant savings and affordable policy options. Many reviewers... See more

Value for money

Reviewers highlight positive aspects of value_for_money, consistently reporting substantial financial savings... See more

Staff

Customers had positive experiences with staff, highlighting helpful, patient, and knowledgeable service.... See more

Customer service

Customers consistently note positive experiences with customer service, praising representatives for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have contacted Compare the market twice in the last month and both experiences were fantastic. I was able to save $700 on my car insurance which was a great outcome. I had my health cover checked an... See more

Company replied

Rated 5 out of 5 stars

It is great to have an independent third party doing all the work for you. It is also great to be able to speak to a 'real' person, in this case Lachlan, who is friendly, polite and with a sense of hu... See more

Company replied

Rated 5 out of 5 stars

Results appeared quickly. The best rated company rang me. I accepted their quote and saved myself around $500 without having to go through the time consuming task of contacting various companies for a... See more

Company replied

Rated 5 out of 5 stars

I have used compare the market now a few times and always found things easy to compare my current situation to others. This happens quickly with multiple options and is more than helpful when time com... See more

Company replied


Company details

  1. #11 of 11 best companies in Price Comparison Site

About Compare the Market Australia

Written by the company

Why compare with us?

Our smart comparison technology is trusted, free for you, safe and secure.


Trusted by Aussies

Since 2012 our smart comparison technology has helped millions of Australians compare & search for savings.
Free to use

When you buy through us, our partners pay a commission, which keeps our service free for you. We don’t markup any of the prices on our website.
Safe & secure

We take data privacy and security seriously, and will only use your information with your permission. You can read our full privacy policy here.

Why compare with us?

Written by the company

We’re proud to have helped millions of Aussies look for a better deal. 
Since 2012, we’ve helped millions of Australians look for better insurance deals and save money. Our comparison service makes switching providers simple so you can make informed financial choices. With just a few clicks, our free for you, secure comparison tool can look for a better deal on your quotes and switch you to a new deal that fits your budget in minutes. Discover great options from a range of trusted brands today and start potentially saving. Simples! When every dollar counts, it pays to compare!

Empowering Aussies, one comparison at a time

It pays to compare

Compare a range of quotes in minutes and start potentially saving today.

Simple to use
Get started by answering a few quick questions to help us understand your needs.

Compare & save
Save time and effort by easily comparing quotes from a range of brands side-by-side.

Switching is easy
Follow a few easy steps online to switch to a new deal that suits your budget.

Contact info

Savings Made Simples!

We believe the best decisions start with a comparison.

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.4

All reviews

(6,238)

225 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The person that called us was very…

The person that called us was very informative and helpful. This has saved us from paying too much for the same product.

21 July 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Hi Mary, thank you for taking the time to share your feedback. We’re really pleased to hear our team was able to help make things Simples for you! Thanks again for choosing Compare the Market and we hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks for sharing your experience, James! We’re really glad you had a great experience and appreciate you taking the time to share it. We hope you have a great day! - Lochlan

Rated 5 out of 5 stars

Great quote

15 July 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks so much for your kind words, Ainsley! Feedback like this always makes our day and we’re glad we could help. We hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

Easy done

Thank you, easy to navigate website

20 July 2026
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Reply from Compare the Market Australia

Thanks for sharing your experience, Evandra! We’re really glad you had a great experience and appreciate you taking the time to share it. We hope you have a great day! - Lochlan

Rated 5 out of 5 stars

Short & sweet

Quick, simple & intuitive process.
Good number of selection/comparison
Found great value for money

20 July 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks so much for your feedback! Hearing about positive experiences like yours means a lot to us. We’re glad Compare the Market could help make comparing and searching for savings, Simples! We hope you have a lovely day! - Lochlan

Rated 4 out of 5 stars

nothing to tell

20 July 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks so much for your feedback! We’re really glad you had a great experience and appreciate you taking the time to share it. We hope you have a great day! - Lochlan

Rated 5 out of 5 stars

Great experience

Great experience, easy and got the results I was aiming for.

20 July 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks for sharing your experience, Paul. We’re really glad you had a great experience and appreciate you taking the time to share it! We hope you have a great day! - Lochlan

Rated 5 out of 5 stars

No joy with going direct to Budget Direct

After getting no joy dealing directly with my insurer for a discount compare the market got me a $350 saving off the renewal price with the same insurer and plenty of other cheaper options should I have wanted to switch brands/companies

19 July 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thank you for sharing this, Osher! We love hearing when customers have a great experience. Helping people compare their options and look for savings is what we’re here for! Thanks again for choosing Compare the Market and we hope you have a great day! - Lochlan

Rated 4 out of 5 stars

Value

Easy to use.

11 July 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks for sharing your experience, Belinda. Feedback like this always makes our day and we’re glad we could help! We hope you have a lovely day! - Lochlan

Rated 2 out of 5 stars

following up…

system of collecting of information is good, but the follow up with phone calls are annoying if i find one i don't need someone rings up and annoying me

19 July 2026
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Reply from Compare the Market Australia

Hi Warren, we’re very sorry if our contact felt overwhelming. We only reach out where customers have opted in, and where we feel we can help, you’re always able to opt out if you prefer. Your feedback is important to us and helps us improve how we communicate. If you’re open to discussing your concerns further, please don’t hesitate to contact our Customer Resolutions Team directly at customerresolutions@comparethemarket.com.au. We hope you have a great rest of your day! - Lochlan

Rated 5 out of 5 stars

Definitely worth it.

I received a better deal by changing insurance providers. And the change was seamless, as I was given the 3 best options. So easy!

19 July 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thank you for sharing this, Robyn! We love hearing when customers have a great experience. Helping people compare their options and look for savings is what we’re here for! Thanks again for choosing Compare the Market and we hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

Process was very easy - worth the call!

Process was very easy- the person who called me was great and they were able to find me a good new policy that works more cost effective. They explained the cover clearly to me- including the differences in the extras compared with my previous policy.

19 July 2026
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Reply from Compare the Market Australia

Hi Kaisa, thank you for taking the time to share your feedback. We’re really pleased to hear our team was able to help make things Simples for you! Thanks again for choosing Compare the Market and we hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

The telephone sales girl went above and…

The telephone sales girl went above and beyond to make the process easier to both understand and make a informed decision.

13 July 2026
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Reply from Compare the Market Australia

Hello Chris, thank you for taking the time to share your feedback. We’re really pleased to hear our team was able to help make things Simples for you! Thanks again for choosing Compare the Market and we hope you have a great day! - Lochlan

Rated 5 out of 5 stars
Compare the Market Australia logo

Reply from Compare the Market Australia

Hello Mark, thank you for taking the time to share your feedback. We’re really pleased to hear our team was able to help make things Simples for you! Thanks again for choosing Compare the Market and we hope you have a great day! - Lochlan

Rated 5 out of 5 stars

great stuff $400 saving on home and…

great stuff $400 saving on home and contents insurance, thank you all

18 July 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks so much for your feedback, David! Hearing about positive experiences like yours means a lot to us. We’re glad Compare the Market could help make comparing and searching for savings, Simples! We hope you have a great day! - Lochlan

Rated 4 out of 5 stars

The method of comparison is simple…

The method of comparison is simple enough that we older generation can use it. It offers a broad spectrum of other markets. I had not realised that there was so much difference in monetary value within policies and now can see that loyalty to a particular company counts for nothing these days.

17 July 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks for sharing your experience, Rosemary! We appreciate you taking the time to share it and helping people compare their options is what we’re here for! Thanks again for choosing Compare the Market and we hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

Saved us $400 on car insurance

Saved us $400 on car insurance. Very happy.

16 July 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thank you for sharing this, Sharee! We love hearing when customers have a great experience. Helping people compare their options and look for savings is what we’re here for! Thanks again for choosing Compare the Market and we hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

very satisfied

16 July 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks so much for your kind words, Taher. Feedback like this always makes our day and we’re glad we could help! We hope you have a lovely day! - Lochlan

Rated 5 out of 5 stars

Easy experience

Easy access

16 July 2026
Compare the Market Australia logo

Reply from Compare the Market Australia

Thanks for sharing your experience, Susan. We’re really glad you had a great experience and appreciate you taking the time to share it! We hope you have a lovely day! - Lochlan

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