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Rated 2 out of 5 stars

The process was easy and simple. However they massively overinflate the prices offered - they quoted £145 for an iPhone 11 with cracked back glass. I was skeptical but took the offer as it was th... See more

Rated 1 out of 5 stars

Absolutely DO NOT USE THIS SHOWER of charlatans . This Company are quite happy to use disgraceful Companies such as PHONES2POUNDS who absolutely take your phone after giving you inflated value . Then... See more

Rated 1 out of 5 stars

Comparemymobile was easy to use but unfortunately Meelie who I chose to go with changed my offer to one fifth of original offer as they said camera lens cover was broken.....was not broken when I sent... See more

Rated 4 out of 5 stars

The comparison site proved to be simple and easy to use. I had tried previously through Apple, but 2 months on I still haven't received an envelope and instructions for returning the device. I am hopi... See more

Company details

  1. Cell Phone Recycling and Unlocking Service

Information provided by various external sources

Comparing Recyclers since 2009, over 80 companies rated and reviewed. 1,000’s of people visiting our site on a daily basis have been provided the most reliable and transparent quote for recycling their old mobile phones, tablets and gadgets. We display star ratings for every recycler on our website, along with a range of payment options to help customers pick the deal that's best for them!


Contact info

1.8

Poor

TrustScore 2 out of 5

265 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I wanted to get the best price for my partners iPhone 6s

I wanted to get the best price for my partners iPhone 6s as he had been offered an upgrade from his mobile network. I did some googling and came across comparemymobile.com who came up with a company who's price was £50 above others. Without using comparemymobile I would of not found the company I am now selling my phone too.

13 May 2017
Unprompted review
Rated 3 out of 5 stars

Incorrect reveiw rating

Compare my mobile was really user friendly and that aspect I really liked. I choose the company to sell with based on the review rating supplied by compare my mobile.

Sadly I experienced a lot of issuse with business that I sold with. When I researched that company on trust pilot the reviews were shocking. So I went back to read the reviews on compare my mobile, as I couldn't understand why there was such a difference? The review rating on compare my mobile is actually inaccurate, the correct average rating should be 2 stars.

I raised this issue with the company direct and they advised they cannot amend the rating without first speaking to the company involved. It would seem that compare my mobile is more interested in satisfying a commercial obligation instead of caring for the consumer. I have raised this as an issue with them but as yet I have not received an agreeable resolution.

23 March 2017
Unprompted review
CompareMyMobile.com logo

Reply from CompareMyMobile.com

Hi Jennifer,

Thank you for leaving a review. I believe you have spoken to one of our customer service team over the phone?

I'd like to assure you that we're fully aware of your order, and currently speaking with the recycler in question. I'd just like to run you through the actions we have taken since first speaking with you:

- Passed on your order details to the recycler
- Reduced the company's star rating by one star until a resolution is reached

Our team will keep you up to date with any further progress - I'm sure we will reach an agreeable conclusion soon!

Kind regards,

The CompareMyMobile.com Team

Rated 5 out of 5 stars

sell my phone

this is the best recycle site for my phone that i have found i would recommend this to any one wanting to sell their old phone

19 March 2017
Unprompted review
Rated 4 out of 5 stars

Stillprice differentials

The whole process is simple and quick, but there are still differentials in the displayed price and what you actually receive.
I still got the best price through your service but what I actually received was a massive 35% lower than displayed when I entered my details. A drop of 35% in less than 15 minutes just means that you have take the prices displayed with a pinch of salt. Correct this and you have the best comparison site on the web.

18 December 2016
Unprompted review

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